Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 905 published reviews
5 9 239 85% 4 1 343 12% 3 240 2% 2 37 0% 1 46 0%

Summary of reviews

Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2021
The service and assistance are perfect, nothing to change
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/06/2021
Good contacts, responsive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2021
Convenient, this good contact by phone, always a response and even a certain patience. We appreciate it. Thank you, team. Good marketing of your products at reasonable prices. See you later.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2021
very good contacts, and exchanges by email always perfect, company to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2021
Never a problem and a customer for many years
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Verified Buyer
Rating: 5 out of 5
following a purchase from 21/11/2021
Very speedy delivery. Well packed. Not actually tried the alert entry system yet though.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/05/2021
Good product, responsive customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2021
Delivery time is top
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2021
Ordered product that corresponds exactly to the description and intended use. Timely delivery and especially very good advice during a phone call to the company. I recommend this company
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2021
Product meets my expectations, received on time. No issues
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2021
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2021
A very serious company, competent and attentive people who offer quality products. All the ingredients are gathered to satisfy customers. I RECOMMEND.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/06/2021
Very good welcome and advice, impeccable shipping, starting up with surprises but we manage...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2021
Very good telephone reception
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2021
Very good site. The after-sales service in case of need is very responsive and professional.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2021
competent, attentive, good advice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2021
Excellent service, very pleasant advisors and quality products. Delighted with my purchase.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2021
Good but it would be better if they were equipped with a flash.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2021
Product meets my expectations. Fast shipping. Good advice from technicians on the phone.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2021
Good advice, top product.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/11/2021
Very satisfying
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2021
It was very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/06/2021
Very good after-sales service by phone for alarm explanation.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/11/2021
Great service great product and very quick delivery great company to deal with
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2021
My satisfaction level is at its maximum: I can't say more. Satisfied with the product, satisfied with the people who handle customer inquiries; in short, my rating is 18.5 out of 20.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2021
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2021
All good ??
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2021
Very nice team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2021
Simple and effective autonomous alarm. I installed it to protect a construction site after a break-in. Information service available and top-notch. Unbeatable quality/price ratio.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2021
Always so friendly and well-chosen material.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2021
Very good site, clear and complete, package received ok, very good feedback on the technicians for advice over the phone. To recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2021
Customer service attentive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2021
It's serious, following a breakdown, immediate exchange. Good contact. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2021
Very high-performance product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2021
Good product but especially very good advice!!!! Super mention ;)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2021
Very good advice and very good material. Impeccable service. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2021
Nothing to report, reliable company at all levels, ordering, advice, delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2021
Good advice and personalized welcome.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2021
Effective, precise responses after clearly defining the need.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2021
I dealt with real technicians... Specialists. I can only recommend this company and well done for the service.
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