Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 905 published reviews
5 9 239 85% 4 1 343 12% 3 240 2% 2 37 0% 1 46 0%

Summary of reviews

Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/10/2020
Very good for customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2020
Very satisfied with the product and the after-sales service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2020
YES VERY SATISFIED
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2020
Nothing to report on the product, the order, or the advice
Very good so far
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/01/2021
Finding the products i wanted and getting the information i needed was straight forward and simple.
Order delivered promptly and already configured for use.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2020
Easy order and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2020
excellent, good contact, fast serious I recommend...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2020
Good presentation
Product conforms and technical support assured
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2020
Fast shipping within the deadlines; advice given over the phone; very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2020
"ultra" merchant - very professional - excellent quality material
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2020
I received my order on time
product completely conforms to my expectations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/10/2020
No delivery problems. The salesperson did a great job.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2020
Serious company and very good after-sales service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2020
Well advised, everything works perfectly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2020
Very good seller who advised me on the product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2020
very good material works perfectly
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/01/2021
Impressive - arrived next day even with all the Covid restrictions. Works perfectly and would highly recommend Ultrasecuredirect ! We have used them before and will do so again.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/01/2021
Excellent and helpful service. Fast turnaround and incredibly efficient . Thanks guys.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/01/2021
excellent speedy delivery.. next day. product as described DA600 T driveway alarm easy to set up and works well. we have 100m driveway with line of sight.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/01/2021
Great product, great service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/01/2021
security locks and alarm arrived promptly and query on alarm phone compatibility answered by tech support very helpfully - excellent
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/10/2020
everything is clear, the additional information by phone is also good, very correct welcome
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2020
Fast delivery. Impeccable package. Very good material. Easy adjustment. Charges well despite not-so-great weather conditions. Flawless detection even in not too thick fog. I recommend.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/01/2021
Excellent product at a good price delivered promptly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2020
Very happy with my order, fast delivery, well packaged, great
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/01/2021
I ordered a garden security kit,I had excellent tech advice before ordering with no pressure to buy "big"- just get the basics to start and see how you go. Arrived promptly, easy to set up, good instructions & working well. Meets all my expectations, will be ordering some add on's to expand system. All in all first class.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/01/2021
Ideal for my garage, very pleased and simple to fix, came with two fobs, both pre set for me
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/01/2021
5 star service throughout would recommend and will be using them again. Product purchased performs well and is easy to use.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/01/2021
Good item, fast delivery and prompt response for a question I asked, would recommend. Although more expensive than a wireless battery PIR, not having to replace 3 x AAA batteries every few weeks is a big bonus
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2020
well-documented site, quick reception, simple and effective installation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2020
Very good products and sellers, very well done, possible to finalize for customers, thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2020
Very professional and very responsive even if your product is no longer under warranty, you can trust them, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2020
fast shipping, customer service, technician precise in details, very good service, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2020
Fast delivery, perfectly packaged, product conforms to the description and my expectations. No issues.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2020
Serious company and always listening when you want information! I recommend this company ULTRA SECURE FRANCE.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2020
Everything works very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2020
Fast, with very good customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2020
very good customer service, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2020
Order received quickly and everything is perfectly compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2020
Everything was very good
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