Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 905 published reviews
5 9 239 85% 4 1 343 12% 3 240 2% 2 37 0% 1 46 0%

Summary of reviews

Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.

Reviews 2, 4 and 5 stars

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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/01/2021
Excellent service and my item arrived very well packaged.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2020
Fast, corresponds to the request, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2020
Reliable personal equipment listening, so yes I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2020
Very good advice and service. Delivered very quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2020
Good advice, very good follow-up
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2020
Quick order and good advice. Reliable equipment.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2020
The contacts are friendly, efficient, and reliable.
I had a few problems, but they were always resolved quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2020
Perfect, quick order, fast and compliant delivery, I recommend this site without any hesitation!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2020
Fast shipping, top customer service, everything works very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2020
Good welcome, excellent advice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2020
Effective and easy-to-implement equipment, well-explained instructions
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2020
Serious site
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2020
Fast, efficient
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/01/2021
Wide range of products, easy payment method, quick delivery, all good. Thank you.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2020
Impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2020
After several purchases of alarm kits & intrusion detectors whose effectiveness was often ridiculous, my research finally led me to discover UltraSecure-france. Finally a serious and professional site, offering high-end equipment, with impeccable finish and terribly effective. Many possibilities. Highly recommended with closed eyes. Totally satisfied. Bravo!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2020
Nothing to say, it's serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2020
Very satisfied, and I appreciated the advice given by phone
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2020
Information provided before ordering was correct.
Delivery ok
Commissioning ok
The only downside is the low solar battery autonomy in winter: I have to recharge every 3 weeks and no low battery alert.
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Response from Ultra Secure (ultrasecuredirect.com)
Hello,

Sorry for this inconvenience, this is obviously not normal.
I will ask a technician to call you to check in.

Best regards,
Christopher
Ultra Secure France (securitemarche.fr)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2020
Serious, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2020
Very good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2020
Product as described, fast delivery and serious site.
I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2020
Fast shipping, matches the description. Effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2020
Perfect service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2020
Very good, serious and fast. The items are easy to use.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2020
Easy navigation, I found what I was looking for without problems
Deliveries are fast and the equipment is prepared for immediate installation
What more could you want?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2020
Top nothing to complain about
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2020
Very good welcome from the team, service for setting up the alarm very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2020
Product delivered on time, in accordance with the order. Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2020
Very serious site with an efficient hotline.
The products match the description and work very well.
Very good value for money
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2020
Super service, I totally recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2020
Perfect I will come back
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2020
very reliable site needed help for my alarm they gave me all the information top
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/09/2020
Very good service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/10/2020
Nothing to say. serious to recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/09/2020
the solution works as expected.
The fixing of the motion detector on the wall mount is very average.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2020
Super alarm, fast delivery well packaged and easy to configure especially with a real manual in French
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