Customer reviews of Ultra Secure (ultrasecuredirect.com)

Just perfect

Very serious site to recommend.

Easy ordering and fast delivery despite the lockdown. Equipment already set up and verified ready to use.

Hello, perfect goods and nothing to say. However, I ordered with Mondial Relay and my order was placed on 3/07 and shipped by Vis express the same day, and I just received my order on 17/7: a bit too long of a delay. In my opinion, the goods came on foot and I will not use this carrier again. No real tracking, etc... Best regards, Serge 67 years old.

I was very satisfied with my first order placed last year, that's why I bought additional equipment. Easy to place an order and very fast delivery service. This supplier gave me total satisfaction. I recommend him for his seriousness and the reliability of his equipment.

Impressive detectors, malfunction of triggering on an insulating wall that reflects heat (canescele) when it is very hot and the external alarm box can only be activated if there are no obstacles, it is not worth the price paid if you can solve my problem!!!

Nothing to report.

No issues, delivered on time and equipment works very well.

Delivery as expected. Very attentive, we can ask them questions without any problem. Friendly and provides advice for all requests. Perfect, very commercial, to recommend.

Put in the batteries, a turn of the screwdriver and it works great.

Easy search, delivery ok, careful packaging. Very good.

THIS APPLICATION IS PARTIALLY IN FRENCH, WHICH IS A SHAME BECAUSE WE ARE IN FRANCE AND THE LEAST THING WOULD BE TO TRANSLATE AS I HAVE NOT DONE THE SORBONE. On the other hand, the email system does not work and the technicians at La Boire are without response.

Sir, We provide you with answers and try to help you, I do not see how we are sending back the problem? - The translation of the application is not under our control, it is not OUR application, it is Reolink's... I suggest you give me the list of what you have noticed and we will also report these suggestions for improvements to Reolink, in order to give more weight to these missing translations. From our side, we have not found any missing translations, and no customer has ever reported this to us, so there shouldn't be much. Let's be a little indulgent, nowadays, an application translated at 99% is frankly already quite good... - The email settings are different for each operator, each provider, each server... what more do you want us to do? We are not going to contact your email provider to ask for the settings that are yours, including your password! We always try, as much as possible, to help our customers, we are actually very proud of that, our customers thank us every day. I think your demands are unfortunately beyond what we can meet. As with every order placed with us, you were also free to return for a refund within 30 days (we also make the effort to give you more time to set up your devices, the legislation being 14 days). Why not exercise this right, simply? Best regards, Christopher Ultra Secure France (securitemarche.fr)

Very high quality of service: I was able to easily and quickly benefit from the 30-day satisfaction guarantee or money back. Friendly and reassuring phone reception.

Great service and advice just the job

Ultra secure and ultra fast!

Perfect

No problem

very good service

Easy to find and order what I wanted on the site. Fast delivery and Ikm very happy with the drive alert product

NO PROBLEM

Well, super satisfied with this doorbell, it works perfectly thanks to the collaborator of the company who informed me very very well and more the best, thank you, nothing to say, I recommend 200%

Item matching my expectations. Serious seller and very fast delivery.

Very good, impeccable service, careful and attentive. I recommend!

Very good, impeccable service, careful and attentive. I recommend!

Very good after-sales service, however I am disappointed with the quality of the alarm I bought, really low-end

Good technical support. The equipment meets my expectations. Easy to install. Fast delivery. Well done

Corresponds to what I wanted and works perfectly

Impeccable

A site at your service, fast shipping....top!

Excellent service
Quick delivery
Very helpful on phone when had a question

Excellent service, prompt delivery, very helpful customer service & advice

Very good, great service. I would recommend

Would have been 5 stars... excellent service excellent product, easy to install as long as you are a bit tec savvy.
My only minor complaint is the door opening sensors, if you don't have flush fitting doors which most modern UPVC doors are not then the sensors will not fit, you have to make your own spacers which are not pretty or reliable, I would have paid extra for purpose built spacers to be included.
I like the fact that I can add to my system if need be.
But overall a very good product.

This garage alarm is excellent it was set up when it arrived, after installation it worked first time I can highly recommend them

Great company fast delivery prompt service and quality products

Just what I need to allow protection against potential leaks from hidden pipeWork.

Very pleased with the service I received, ordered a spare remote for my shed alarm from ultrasecuredirect.com on a Friday and I received it on the following Monday,Thank you for a first class service, from one happy customer.

Very fast delivery in a well packed box. Item appears to be working as per description.

Very impressed with the service from beginning to end.