Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 833 published reviews
5 9 176 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 3, 4 and 5 stars

Reset filters
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 01/07/2020
Fantastic service from ordering to delivery
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 30/06/2020
I received my order quickly and no issues what so ever
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 29/06/2020
Web site very good and informative. Order arrived as expected and Bluetooth items were already paired up for me. Instructions for programming mobile numbers into alarm were clear and easy to follow. No unforeseen problems with installation and alarm worked first time. Delighted with product.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 30/06/2020
After ordering, product arrived swiftly. It was well packaged along with clear instructions.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 29/06/2020
Good quality product quick delivery ten out of ten
Response from Ultra Secure (ultrasecuredirect.com)
Hi Dene
We appreciate you taking the time to do the review, much appreciated
Regards
Mark
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 26/06/2020
Everything I ordered arrived okay
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 30/06/2020
Brilliant service! Extremely helpful Technical Staff. Very quick delivery. Excellent products. Have ordered previously, will use again and would recommend.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 26/06/2020
All good decent piece of kit works well
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 28/06/2020
Very pleased all round.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 26/06/2020
First class service from this company and very prompt delivery
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 26/06/2020
Great service great product just as described
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 26/06/2020
Very fast delivery fantastic service :)
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 24/06/2020
Delivered on time, decent quality.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 24/06/2020
vendeur réactif et l'écoute des clients. Bon matériel
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 23/06/2020
Had a problem with the order not being delivered. After 7days, e-mailed ( Stuart) All sorted in minutes and new one delivered next morning. Thank you. Brilliant service
Response from Ultra Secure (ultrasecuredirect.com)
Hi Neil
Thank you for the kind review, sorry the first delivery went astray, our couriers and the post office generally do a great job for us, but occasionally things go wrong, I am please all was sorted out for you
Best Regards
Mark
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 24/06/2020
Excellent products and first rate service. Would recommend and will definitely use them agai.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 23/06/2020
The Ultrasecure website is easy to navigate and the purchase process was simple. Delivery was prompt and the barrier looks perfect for my requirements.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 20/06/2020
Excellent service. Fairly priced. Delivered quickly. Very fast response to a query as had to order a second part to correct a mistake with the first one.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 22/06/2020
Service was very quick, had my product within 48 hours. Just tried product out, looks great value for the money??
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 22/06/2020
Very good delivery service, but was most impressed with the way my enquiry was delt with by the technical department. Thank you
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 19/06/2020
1st class service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 21/06/2020
Prompt service. Delivery within specified time on the day nominated.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 19/06/2020
( Steel bollard ) Finding the item on the site was very easy and straight forward. Delivery was exceptionally quick . It's installation instructions were helpful
and the item itself is great value for money .
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 19/06/2020
Please take time to read the user booklet and understand all the features before you into all-male bravado!. It easiest set up for a GSM alarm the technical support was friendly and helpful. The alarm is loud so it will wake the dead and give the potential intruder a reality check. So far impressed and it a amazing little alarm for my shed. I will be back again for a system for the garage. Thanks Ultra Secure Direct you have a winner with this alarm.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/06/2020
Good website easy to order and install. Hep line if needed
But it all went fine.
Thank you.
Greg
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/06/2020
UltraSecure provides efficient service, with orders arriving quickly. When I needed advice, this was given and helped me to get my alarm working.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/06/2020
GREAT COMPANY EXCELLENT SERVICE ORDER BEAMS THAT WOULD NOT FIT WHERE I NEEDED THEM TOOK BACK WITH OUT ANY HASSLE GREATLY RECOMMEND THIS COMPANY
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 14/06/2020
Good delivery and price
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 12/06/2020
Fast delivery, quality product, amazing range with the internal ariel on the intercom, Excellent helpful sales team
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 14/06/2020
Product is really good quality. Very happy with the bollard.
Very sturdy.
Issue with missing padlock key on arrival, sorted within 24 hours with replacement by the team.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 11/06/2020
Very Good
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 11/06/2020
Very easy transaction great product would use again thanks
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 11/06/2020
Recommended this PIR Shed alarm by a friend and had a look on the website. Loads of information and videos on product, so had a look and was impressed enough to order it. Product turned up two days later and was installed the same day by myself. Excellent product, exactly what I want in a Shed alarm (following a break in) and includes a SIM card for mobile notifications if you want it. Easy ordering, good communication and no complaints from this end. Will use them again.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/06/2020
Placed order and was delivered within two days excellent service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/06/2020
I ordered from the website without any problem, and the goods were delivered on the date and at the time promised.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 07/06/2020
Easy to order; good visibility on delivery time; not installed products yet but they seem well mad and exacatly what I needed
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/06/2020
Very happy with the service and delivery would definitely recommend you to people
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/06/2020
Fast, efficient service and delivery.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/06/2020
Some guys who actually know their jobs.
Well done.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/06/2020
Goid quality and price, delivered as promised. Would definitely recommend.
We use cookies for audience measurement and improving user experience.