English 
V
Rating: 5 out of 5
Excellent service and communication
Customer reviews of Ultra Secure (ultrasecuredirect.com)
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 833 published reviews
Summary of reviews
Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
Reviews 3, 4 and 5 stars
Reset filtersV
Rating: 5 out of 5
Dealt with this firm several times now. Always very prompt service, everything arrives set up and with easy to follow instructions. Highly recommended.
V
Rating: 5 out of 5
very quick delivery. had a problem with the panel but it was sorted out again very quickly.
V
Rating: 5 out of 5
Faultless!
V
Rating: 5 out of 5
Great website, easy to order with explanatory explanations of the various devices on sale.
Will deffinately be using again the future.
Will deffinately be using again the future.
V
Rating: 5 out of 5
Because of the service I had with Ultrasecure they have sent one unit to the same surname as me to St. Austell and another to the same first name as me to Truro within three days. Need I say anymore?
A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive.
Serious after-sales service
I recommend
Translated reviews
Serious after-sales service
I recommend
V
Rating: 5 out of 5
First class service,will definitely use again,
V
Rating: 5 out of 5
Prompt delivery and goods seem to be of good quality, although obviously made abroad (China?) as the instruction leaflets were not in fluent English. Only just purchased and installed the alarm, but happy so far.
V
Rating: 5 out of 5
Very navigable site. Service excellent. I inadvertently ordered a wrong fitting (my fault) and emailed them instantly. The order was changed without quibble and despatched very promptly with a cheery return message. Arrived on schedule. I wouldn't hesitate to use this company again.
V
Rating: 5 out of 5
Great kit delivered quickly
V
Rating: 5 out of 5
very good and easy to find things
V
Rating: 5 out of 5
Have used them in the past also, excellent kit and quick delivery.
V
Rating: 5 out of 5
Very good
V
Rating: 5 out of 5
Fantastic service, no quibble exchange and credit, for a product, that was purchased incorrect by myself. Well recommended and will use again
V
Rating: 5 out of 5
As described; excellent service.
V
Rating: 5 out of 5
good as described
V
Rating: 4 out of 5
Items were as expected and easy to install with clear instructions, the door contacts are not ideal for a caravan door with an insect mesh. We however are using one on an external hatch and plan to order more, otherwise all works and seems ok, only had it installed two days so time will tell.
V
Rating: 5 out of 5
Very pleased with alarm system.
They even wired up sirens which saved set up time.
They even wired up sirens which saved set up time.
V
Rating: 5 out of 5
Very good best to ring with your requirements.
V
Rating: 5 out of 5
Excellent service.
V
Rating: 5 out of 5
Very clear.Prompt delivery as well
V
Rating: 5 out of 5
Great service
V
Rating: 5 out of 5
Easy to navigate, user friendly. Great range of products.
V
Rating: 4 out of 5
Helpful technical support who respond promptly. Good range of products, fast shipping. The only reservation is their website which is difficult to navigate and find the right product.
V
Rating: 5 out of 5
Very good responsive alarm and pir with 100 desibal sound. Backup 4x aaa batteries fitted to unit in event of power failure. I purchased remote control for enable and disable alarm as i have main unit up very high. Overall a good buy and can recommend.
V
Rating: 5 out of 5
Great product- really substantial and at good price. Excellent delivery time
V
Rating: 5 out of 5
Did what they said they would do in an efficient manner.
V
Rating: 5 out of 5
The products I have purchased are great, but not a fan of the website needs to show all the products in a range when you are searching
V
Rating: 4 out of 5
Good
V
Rating: 5 out of 5
Very speedy and efficient delivery.Although not fitted yet security posts look perfect.
A
Rating: 5 out of 5
Very good quality packaging, the package arrived in New Caledonia in perfect condition.
Thank you.
Translated reviews
Thank you.
V
Rating: 5 out of 5
both posts come very quickly thanks
V
Rating: 5 out of 5
excellent product and good service
V
Rating: 5 out of 5
Straight forward to order. Quick delivery and
V
Rating: 5 out of 5
Everyone at Ultrasecuredirect were extremely helpful and professional, both in the technical and administrative departments. A heartening experience
V
Rating: 5 out of 5
excellent, real user friendly
A
Rating: 5 out of 5
Indeed, after numerous exchanges, the return of my devices, street plate and combined, everything is back in order. The device works perfectly. I was assisted by the technician to install my confidential code on the digicode. I therefore commend the competence and kindness of the team. I have an urgent need for this device as my wife receives several visits daily due to her Alzheimer's disease. Thank you very much.
Translated reviews
V
Rating: 5 out of 5
very good item as description fast delivery
V
Rating: 5 out of 5
Excellent, my order arrived two days before suggested time and the goods were well packed.