Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
Response from Ultra Secure (ultrasecuredirect.com)
Dear Customer
I have investigated this review, and you are correct that there was a picking error by us, I really apologize for this inconvenience and the person responsible has been talked to. I am told the missing parts were sent to you as soon as we were informed, I hope they arrive in time.
Best Regards
Mark
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 16/10/2018
Very efficient service and very good product
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 16/10/2018
Speedy. Hassle free service. Good value. Good quality. Excellent instructions.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 12/10/2018
Good product range and fast efficient delivery of the order placed.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 22/09/2018
Good product. good price and arrived early. No problems
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 12/10/2018
good website , good items and arrived quickly
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2018
I recommend it to all my acquaintances. Friendly and very technical team. Simple and reliable products so far.
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 10/10/2018
Good and easy to use
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 05/10/2018
Found what I wanted and phoned for further information .Great service.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 09/10/2018
Turned up on time and is now in use. Thank you Ultra secure.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 07/10/2018
First class service even got a phone call the day before delivery to make sure it was the correct roof rack
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 05/10/2018
Website very good. My order despatched and delivered very quickly. Excellent service and good advice with queries .
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/10/2018
Excellent quality alarm.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/10/2018
Excellent. Very quick to order and receive all required spare parts.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 06/10/2018
My order when it arrived was incorrect however I called and spoke to a very helpful person who checked my order and I received the correct order the next day. So very pleased with the final outcome.
Response from Ultra Secure (ultrasecuredirect.com)
We are very sorry for this mistake, the vast majority of our deliveries are despatched on time and correct, but when we do make the occasional mistake we do try our very best to resolve it immediately,
Regards
Mark
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/09/2018
I am currently in the trial period, I think my choice of GMS alarm with phone alert transmitted by SMS suits me perfectly!! Long-term use will hopefully confirm good security. Simple and fast system!!!
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 01/10/2018
very good
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2018
Very good phone reception, fast delivery and product completely meeting my expectations, for the setup, a very competent technician called.
Thank you
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 03/10/2018
very clear
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 02/10/2018
JUST AS DESCRIBED THANK YOU
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2018
Correct material for the price and friendly staff who answer questions.
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 01/10/2018
Good
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 29/09/2018
Very user friendly and informative
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2018
Very good contact from everyone. Well done
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2018
Great, I am satisfied with my purchase and recommend it
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/09/2018
The site is completely reliable. However, the product is not as effective as promised in the description
Translated reviews
Response from Ultra Secure (ultrasecuredirect.com)
Hello,
Sorry for that.
Do not hesitate to contact our services so that we can guide you and improve your installation, we are used to analyzing different customer situations and have an excellent customer service. Our number: 09 72 30 88 88 (non-premium).
If necessary, we can completely exchange the material for a range more suited to your needs, our catalog is quite extensive.
Best regards,
Christopher
Security Market / Ultra Secure France
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2018
Product compliant
Deadlines respected
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2018
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2018
Very good
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 28/09/2018
Alarm and extra fob delivered as described. Works well. Prompt service.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 29/09/2018
Excellent service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 30/09/2018
easy to use and order
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2018
Very good, impeccable service, careful and attentive. I recommend!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/09/2018
correct
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2018
Very easy to install. Very good result. And especially very good telephone explanations
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 28/09/2018
Prompt service and easy to set up and install. So far so good.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2018
very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2018
Perfect, very serious and competent, promised deadline, respected deadline, Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2018
Present and patient on the phone for all advice and explanations. I definitely recommend!!!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/09/2018
to recommend
Translated reviews
We use cookies for audience measurement and improving user experience.
English 