Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2017
Good advice over the phone and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2017
Very good product and easy to set up, I recommend it
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/08/2017
GOOD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2017
Good equipment, good phone reception.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2017
Competent and very professional.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2017
Very good products and after-sales service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2017
Nothing to complain about, very professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2017
Everything went well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2017
very effective after-sales service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2017
efficiency and very good reception
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2017
GOOD EQUIPMENT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2017
Very happy with my purchase. Thank you, have a good day, I have saved your contact details. M BORN
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2017
Reliable and fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/06/2017
Good site with impeccable after-sales service following a problem, thank you again
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2017
Very good! Advice given over the phone... respect for deadlines... reliable equipment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2017
Courteous, competent, and serious interlocutors. Great quality of service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2017
no issues
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2017
order received quickly. personal alarm meets my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2017
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2017
serious, all advice is given
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2017
excellent site to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2017
good advice and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2017
Products with excellent value for money, a very responsive team in case of problems, nothing to complain about except that: "it's serious and of good quality"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2017
everything went as planned...order, delivery I noted nothing negative
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2017
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2017
very good, impeccable service careful and attentive yes I recommend it, a great team listening to customers
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2017
Very easy to use site. I found exactly what I needed right away. The product shipment was very fast. The instructions and installation were very easy. I am happy with my purchase on the site securitemarche.fr and I recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2017
very responsive, easy to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2017
Effective.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2017
just one complaint, the features of this camera are too confusing, and the night resolution in infrared is really poor. It lacks an SD card for recording.
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Response from Ultra Secure (ultrasecuredirect.com)
Hello,

Thank you for your message and your order.

Please note that there are different models of cameras, with better quality infrared, and also with an SD card if necessary. It is obviously a matter of price.
This image quality is often subjective as generally customers are quite satisfied with the vision that these cameras provide.

We are of course at your disposal if necessary, do not hesitate to contact us if we can be of assistance.

Best regards,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/06/2017
Fast, serious material that matches the description.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/06/2017
The sound to start the alarm is a bit too loud. Otherwise, it works very well! Effective.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2017
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2017
Very serious site, always someone to answer your questions, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2017
Very good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/07/2017
good client service thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2017
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2017
Very good. fast shipping.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/05/2017
Good site in terms of product quality not up to date in time
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Response from Ultra Secure (ultrasecuredirect.com)
Hello,

Please excuse us for this inconvenience.
I see that you contacted our services on September 1st, and that we provided you with instructions to follow on your siren. Since then I see no correspondence? If you are experiencing defects, please do not hesitate to contact our workshop, they will know how to guide you and find the encountered failure. If we are not informed, it is difficult for us to help you.
I assure you, this material is sold in large quantities and is very reliable (otherwise we would have stopped selling it...), I have no doubt that the problem can be resolved.

I will also ask a technician to contact you directly at the beginning of the week.

Personally remaining at your disposal if necessary.

Best regards,
Christopher
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2017
To recommend, no bad surprises, delivered on time.
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