Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2017
Equipment.. meets my expectations very good after-sales service available and attentive to recommend
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/01/2017
Very fast delivery and helpful staff who assisted me setting up equipment
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/01/2017
Came fast and all preset up for me. Just screwed everything in place and registered the SIM and all good. Checked the SIM worked by making an SOS command on the key fob, yet to find out if the alarm works but hopefully won't need it!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 29/01/2017
Item as described and delivery good.
All required instructions enclosed and extremely detailed.
Would not hesitate to use UltraSecure direct again in the future should the need arise.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/01/2017
Good seller arrived on time no problem at all would do business again
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/01/2017
very good customer support in setting up the system
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2016
So far, it has been more than 2 months since the alarm was installed, no problems, nothing to say, works well.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/01/2017
Excellent service, technical backup and products. All the equipment I have had from this company has worked as stated and has been very easy to set up. I have tried many security devices, but I feel this company offers some of the very best
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Verified Buyer
Rating: 5 out of 5
following a purchase from 16/01/2017
very good service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/01/2017
Brilliant service, even paired my alarm devices prior to delivery. Would definitely recommend!!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/01/2017
prompt service and good products. I would buy from these again
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/01/2017
Good
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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/01/2017
Excellent order and service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/01/2017
Second time we have used this site - quick service and no problems
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Verified Buyer
Rating: 5 out of 5
following a purchase from 21/01/2017
This is the second product I've bought. Easy to install and operate. Fast delivery.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/01/2017
Very good and very informative and helpful.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2017
super alarm thank you
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/01/2017
An excellent service from start to finish. Staff very personable and helpful. Would not hesitate to order from this company again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2017
VERY GOOD
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/01/2017
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2017
Very good telephone reception
Clear and precise website
good value for money
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2017
nothing to say.. serious and professional.. timely delivery.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/01/2017
What I ordered arrived very quickly. I wouldn't hesitate in using them again
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2016
serious and available
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Verified Buyer
Rating: 5 out of 5
following a purchase from 16/01/2017
My order from Ultra secure was processed and delivered very quickly.
I'm very pleased with the product.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 16/01/2017
Prompt delivery. Alarm arrived as described and had remotes and sensors preconfigured.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2016
very good reception and precise explanations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2016
The purchased product exactly meets the needs. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2017
Received on time. Product corresponds to the order. Very easy to install and simple to operate. I recommend.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 11/01/2017
Good site and helpful staff.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/01/2017
this intercom is exactly what we wanted for our driveway gates and arrived next day as requested easy to install
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/01/2017
I have used Ultrasecuredirect many times now and they are always helpful, competitive and extremely efficient in handling orders. I would have no problem recommending them to anyone.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2017
Responsive and compliant with the indications. Relevant customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2017
very good customer service, attentive to customers.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2017
Recently, the exchange of a product under warranty gave us satisfaction.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2017
Good product Fast shipping Average manual
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/01/2017
Good service and back up
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2017
Good advice hotline well acquainted with the product and its equivalents. Order received quickly with pairing of all optional elements.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2017
Excellent product, true to the description.
The GSM UltraPIR 3G Alarm is easy to set up and configure, very good quality product. Customer service is very helpful.
I highly recommend this product and this site.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/01/2017
fast delivery and so easy to fit and set up would recommend to all.
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