Customer reviews of Ultra Secure (ultrasecuredirect.com)

Competent, respects clients, available.

A special excellent mention for the technical after-sales service that proved to be competent and did not hesitate to call me back several times.

Okay, a little downside, instructions in English.

Very good website.

I highly recommend purchasing from securite9 marche9 which is top-notch, I've had the alarm for 2 months and it is really reliable! Good quality-price ratio :)

VERY GOOD

Very complete and superb service.

Good.

Very good.

Good but had to follow up 3 times by email to get information (after receiving the order!).

Quick and friendly response to questions asked. Very satisfied.

Products and services very satisfactory.

Fast and clear, respecting deadlines.

Very good! Please provide a translation in French for all devices.

Thank you.

I am very satisfied with the alarm which I bought to protect my oil tank. The delivery was prompt and the product ideal thank you

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Excellent website, excellent service and excellent product.

Excellent. good service, prompt, helpful on the phone.

Very good

Good

Very easy to use and order

I have purchased other items from this company that are working well, swdly the wireless dialer alarm wouldnt work at all and had parts missing like batteries and wall bkt..on good note..response was excellent, they answered queries rapidly and issued refund so def a reputable trusted company

Excellent Service, Product & Price.

Clear website and quick delivery. The product comes with very poor and badly printed instructions but I suppose that is another issue.

The service I received prior to ordering was excellent as I was able to get advice

excellent
prompt delivery

Excellent speedy service plus goods were well packed.
No complaints!

Customer service excellent unfortunately the product was not what we required

I have bought items from Ultrasecuredirect before and as with my previous purchases, this company offer an excellent service. The item I ordered was delivered one day before the due delivery date. They offer good value for money and their website is so easy to use plus one can chat with their customer service assistant on line before completing the buying. Will certainly recommend to friends and families. Please continue with the good work.

Good

Great advise over the phone and speedy delivery. I will use Ultrasecure again.

Very good service will use again

Everything went well as well as the follow-up of the shipment upon receipt.

The device arrived - well packaged - thanks. You had already linked all the pieces which was fabulous and the alarm is VERY loud. The mobile phone alert function is tremendous and the link to the wireless siren allows me to hear the garage alarm in the house. Everything is superb but I have two suggestions:
Fitting the PIR device to the wall is not easy. The little screw that attaches the battery cover is too small and not very good quality. You supplied two but I damaged both trying to screw it into the ball-joint and, once in, I could not get it tight. I ended up gluing this piece. A re-think on that area would be good. I did use the correct screwdriver by the way (jewellery type).
The cable on the power supply was OK for me as my garage sockets are half-way up the wall but I think it could benefit from being a bit longer in some applications.
Apart from those points though - I am DELIGHTED with my purchase to help protect my garage.

Excellent prompt service and excellent product that does what it says on the box.

Easy to use and understand

Very good easy to install

Helpful easy to order and great online tuition for products simple!

Very fast, order compliant, quick and friendly technical response over the phone.