Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2014
Pleasant site to browse, order without worry and super fast delivery although a bit expensive to Belgium...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/08/2014
super delivery but materials for the 600 meters port to see
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/08/2014
good service and good material in principle; 3 defects however for the material: - ringtone volume not adjustable and not loud enough for large homes; - technical notice would benefit from being more developed (connections, usage limits (beyond the distance of 600m); - pairing button poorly located forcing the total removal of the street unit. otherwise technical service available and listening to you - immediate response
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2014
Very fast delivery. Good communication.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/08/2014
Nothing to report, serious site!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2014
Quick and precise response to all technical questions. Good consideration of customer needs without the will to 'push the dose'.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/07/2014
good work.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2014
Easy site and TB phone contacts, I always got the right information, just the paper they print the notices on in French is blotting paper and the small numbers and letters are unreadable. Otherwise, nothing to say. Very good site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2014
I have only good things to say, information before ordering, good explanation, serious and super nice, order received on time. Thank you. Serious company.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/08/2014
Fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2014
Excellent, order and delivery and especially the personal phone contact.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2014
Product matching the description. Fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2014
Very happy, good service to recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2014
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2014
Excellent from all points of view, real professionals who answer technical questions and provide perfect after-sales service, even for a small order. Site to recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2014
Received on time, no problem, very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2014
Efficient, fast, good site. SL Arles.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/07/2014
Fast delivery, good product, and above all, a competent, present, and friendly contact. To recommend without problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2014
Clear and functional site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2014
Perfect, I recommend this company, thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/07/2014
Good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2014
The service is perfect. Except that the product fails practically every day, I have to disconnect the power and the batteries to reset it. A score of 1 out of 10 for the product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2014
I WAS SATISFIED WITH THE RECEIVED BRACELET ALARMS! THANK YOU AND SEE YOU SOON.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2014
Very good product delivered very quickly, well done.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2014
Very professional.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2014
VERY GOOD, DELIVERY TIME AND MERCHANDISE AS EXPECTED.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2014
"Stunning" speed.....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2014
Bluffing speed.....
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/07/2014
Good product, good follow-up, express delivery, nothing to say!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2014
Too bad that at the order there was a missing (battery), I also regret that I cannot have a stronger siren. What are your additional options? I hope to hear from you soon. Thank you for your understanding.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2014
I bought various XL elements in 2013 to secure a house/land of 1000m; 1 year later I was able to order additional equipment and have a technician on the phone to advise me on programming the central unit.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2014
Good for the first order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2014
very good, fast delivery, in accordance with the order, perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2014
total satisfaction, delivery on time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2014
correct products, excellent delay
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2014
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2014
5 stars
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2014
perfect, the order is processed quickly, close follow-up is done, the payment system is perfectly secured, other sites should take note (poor follow-up, extended delivery times), site to recommend,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2014
The work was normally done, there is nothing particular about it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2014
delivered in less than 24 hours, super
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