Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 3, 4 and 5 stars

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P
Phil S.
Rating: 5 out of 5
following a purchase from 14/03/2024
Comprehensive website, good customer service.
J
Jethro C.
Rating: 5 out of 5
following a purchase from 14/03/2024
Site was easy to use.Delivery was efficient, & the product was first class.
C
Catherine P.
Rating: 5 out of 5
following a purchase from 10/07/2023
2 motion detectors (1 outside and 1 inside) that we connected to the same chime, with 2 different rings to know which one was triggered.
Perfect
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Roger J.
Rating: 5 out of 5
following a purchase from 14/03/2024
Received promptly. Well made product. Easy to set up. Does as its supposed to, works well in my motorhome.
J
Jean-Michel I.
Rating: 5 out of 5
following a purchase from 11/07/2023
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languille C.
Rating: 5 out of 5
following a purchase from 26/05/2023
very competent
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JEAN MARC B.
Rating: 5 out of 5
following a purchase from 05/05/2023
Product purchased in May 2023, easy to install and very professional contact.
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Thomas S.
Rating: 5 out of 5
following a purchase from 24/05/2023
Effective range of products, a competent, responsive team with good advice!
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Tony B.
Rating: 5 out of 5
following a purchase from 12/03/2024
Very helpful tech staff via email. Problem solved by recommended part.
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ALISTAIR M.
Rating: 5 out of 5
following a purchase from 11/03/2024
Super fast efficient transaction and delivery
Much appreciated
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Alain B.
Rating: 5 out of 5
following a purchase from 06/06/2023
Very good
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DANIEL N.
Rating: 5 out of 5
following a purchase from 24/05/2023
Good !!
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Famille R.
Rating: 4 out of 5
following a purchase from 12/06/2023
I bought a wireless autonomous infrared barrier, it still works after several months, a bit expensive for what it is, indeed the components and housings do not give a great feeling of quality, but as long as it works!
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Jean-Noel C.
Rating: 5 out of 5
following a purchase from 30/06/2023
Finally! Excellent material. There is a significant distance between my gate and the house, about 70 meters. I have tried multiple versions of doorbells of all kinds. This is the first one that works without ever going silent without warning.
All previous materials, equipped with modest flat batteries (2025 and others) had a problem at some point. This one does not. Not perfect but reliable and I was also able to benefit from advice over the phone....very good.
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Françoise A.
Rating: 5 out of 5
following a purchase from 02/07/2023
Conforms to replace the other, unfortunately the failure does not come from there...
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Dominique L.
Rating: 5 out of 5
following a purchase from 26/05/2023
Material used to secure a caravan, easy to install and use. Efficient and alerts at a distance. Well supported by the technician. I highly recommend.
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Sébastien R.
Rating: 5 out of 5
following a purchase from 30/05/2023
Good advice, good customer service. The equipment works perfectly. I saved my truck a month ago.
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Henri R.
Rating: 5 out of 5
following a purchase from 01/06/2023
Very good, order processing and delivery service fast, careful, and attentive.
Total satisfaction.
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Prouvost P.
Rating: 5 out of 5
following a purchase from 13/06/2023
professional, serious, fast
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Didier M.
Rating: 5 out of 5
following a purchase from 21/04/2023
Very professional, I recommend
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ANNICK Z.
Rating: 5 out of 5
following a purchase from 18/04/2023
Perfect
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Marie F.
Rating: 5 out of 5
following a purchase from 12/06/2023
I recommend this company! They are very efficient and the equipment is great!
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jean L.
Rating: 4 out of 5
following a purchase from 25/05/2023
Fast delivery but very poorly packaged or the box arrived loose for the product I ordered, it's not a big deal hence one star less
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Isabelle S.
Rating: 5 out of 5
following a purchase from 20/04/2023
Does the job. Sturdy and powerful. I have bought others since.
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Thierry A.
Rating: 5 out of 5
following a purchase from 13/06/2023
Fast and compliant delivery.
Responsive and available pre-sales customer service
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PATRICK B.
Rating: 4 out of 5
following a purchase from 13/05/2023
Fast and good advice
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XAVIER A.
Rating: 5 out of 5
following a purchase from 20/04/2023
Satisfied
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COURIEUX B.
Rating: 5 out of 5
following a purchase from 27/04/2023
Part under warranty, picked up by APV with a quick return.
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Laurent Z.
Rating: 5 out of 5
following a purchase from 09/06/2023
Very good product, top customer service responsiveness
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Guillaume D.
Rating: 4 out of 5
following a purchase from 23/06/2023
Product matching the description, very reasonable price. However, the SIM card location is complicated to access and use, fragile design of the SIM holder.
Very good phone exchanges, technical support easy to reach, responsive and efficient.
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Etienne A.
Rating: 5 out of 5
following a purchase from 04/07/2023
Serious, attentive to your needs, quality
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/03/2024
Arrived fast
Working great ??
C
Cécile D.
Rating: 5 out of 5
following a purchase from 13/05/2023
Very good, easy-to-use site, order delivered quickly. I recommend
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Jean Marie D.
Rating: 5 out of 5
following a purchase from 17/06/2023
Very good company
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PASCAL H.
Rating: 5 out of 5
following a purchase from 09/05/2023
Everything is fine
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/03/2024
Although I cannot use my purchased object because of underground communications cables this companies handling of my order was excellent. I must now find another solution!
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Pierre J.
Rating: 5 out of 5
following a purchase from 06/07/2023
Very professional team: listening to the customer and their needs, quality of the responses provided.
All the contacts I had were very competent.
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David M.
Rating: 5 out of 5
following a purchase from 07/07/2023
Serious
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CLAY M.
Rating: 5 out of 5
following a purchase from 22/06/2023
No comment
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David B.
Rating: 5 out of 5
following a purchase from 29/04/2023
Product conforms to the order and delivered on time.
Good after-sales service.
Best regards.
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