Customer reviews of Ultra Secure (ultrasecuredirect.com)

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Verified Buyer

Rating: 5 out of 5

Published on 28/09/2023 à 14h00 following a purchase from 20/09/2023

Excellent product. Very loud. Perfect

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Verified Buyer

Rating: 5 out of 5

Published on 28/09/2023 à 10h53 following a purchase from 20/09/2023

I have purchased before from this company which I highly recommend, I have never had any problems with there high quality products.They are extremely helpful.i have recently made another purchased to extend my already installed system,without hesitation I highly recommend this company. with super fast Delivery.

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Verified Buyer

Rating: 5 out of 5

Published on 28/09/2023 à 10h01 following a purchase from 20/09/2023

EXCELLENT

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Verified Buyer

Rating: 5 out of 5

Published on 27/09/2023 à 22h45 following a purchase from 17/09/2023

Excellent customer service. They go above and beyond. The post is a great quality

Response from Ultra Secure (ultrasecuredirect.com) Published on 11/10/2023

Good morning, Thank you so much for taking the time to provide your feedback. Everyone here at Ultrasecure Direct loves to know that our customers enjoy what we do. Kind regards Stuart

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Verified Buyer

Rating: 5 out of 5

Published on 27/09/2023 à 16h01 following a purchase from 20/09/2023

Excellent product simple to install very secure

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Verified Buyer

Rating: 5 out of 5

Published on 27/09/2023 à 13h11 following a purchase from 20/09/2023

Excellent service . Quick delivery

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Verified Buyer

Rating: 5 out of 5

Published on 26/09/2023 à 15h10 following a purchase from 18/09/2023

Easy to deal with ,smooth tranactions ..

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Verified Buyer

Rating: 5 out of 5

Published on 26/09/2023 à 13h26 following a purchase from 18/09/2023

Quick efficient service

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Verified Buyer

Rating: 5 out of 5

Published on 26/09/2023 à 00h17 following a purchase from 16/09/2023

The best part ever. I am doing security jobs, and I have been looking for suitable sensors all my life. I started using them six months ago, and I never had any issues with them. It detects people or cars in 99.99% of the cases ( no matter what weather you have, rain or sunny day). The batteries last around three months, and the detection range is outstanding. I am sure these are the best of the best.

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Verified Buyer

Rating: 5 out of 5

Published on 25/09/2023 à 18h58 following a purchase from 16/09/2023

Good

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Verified Buyer

Rating: 5 out of 5

Published on 25/09/2023 à 14h44 following a purchase from 16/09/2023

Perfect item and fast delivery too

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Acheteur Vérifié

Rating: 5 out of 5

Published on 22/09/2023 à 14h39 following a purchase from 08/09/2023

Top-notch customer service, special thanks to Philippe for his availability and explanations. I even got a custom product, I finally have a light indicator for the garage door opening. I gladly recommend it.

Translated reviews

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Verified Buyer

Rating: 4 out of 5

Published on 22/09/2023 à 10h00 following a purchase from 13/09/2023

Very good product only problem I have is the 360 degree sensor I need it to guard through my front door only not go off every time I walk by it at night when armed apart from that it's ok

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Verified Buyer

Rating: 5 out of 5

Published on 21/09/2023 à 13h28 following a purchase from 12/09/2023

Very good aftersales service. One component developed a fault shortly after I installed it and I was quickly sent a replacement after emailing them.

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Verified Buyer

Rating: 5 out of 5

Published on 19/09/2023 à 17h02 following a purchase from 12/09/2023

Great service and very quick delivery

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Verified Buyer

Rating: 5 out of 5

Published on 19/09/2023 à 15h58 following a purchase from 12/09/2023

Very fast delivery.

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Verified Buyer

Rating: 5 out of 5

Published on 19/09/2023 à 00h57 following a purchase from 08/09/2023

I would certainly recommend this company they were very helpful & efficient. My order came within a day.

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Verified Buyer

Rating: 3 out of 5

Published on 12/09/2023 à 16h19 following a purchase from 02/09/2023

The range is shorter than claimed. The default sound needs to be dog barking but it is door bell. So if the electricity is briefly off when away, it will go back to door bell and defeat the purpose. The dog sound is okay

Response from Ultra Secure (ultrasecuredirect.com) Published on 13/09/2023

Dear Sir Many thanks for your review and sorry to hear that the product does not seem to achieve the range as advertised. With these units, there is an option to change the sensitivity settings. Positioning of the unit can also be key to achieving range and hopefully we will be able to advise or give you some pointers if you are uncertain on best set up scenarios. Unfortunately the default alarm/warning chime is not the dog bark and we will pass your comments onto the manufacturer. Hope this helps but please do return the unit to us for a full refund if not satisfied. Kind regards Stuart UltraSecure Direct

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Verified Buyer

Rating: 5 out of 5

Published on 11/09/2023 à 19h17 following a purchase from 03/09/2023

The delivery was quick as promised and the product appears to be good quality.

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Verified Buyer

Rating: 5 out of 5

Published on 11/09/2023 à 19h10 following a purchase from 02/09/2023

Easy site to navigate delivery time perfect very pleased with my order that is exactly what I need

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Verified Buyer

Rating: 5 out of 5

Published on 11/09/2023 à 11h05 following a purchase from 31/08/2023

Very good product , well made and does exactly what it's supposed to do . Very fast dispatch time and received my order within 3 days .

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Verified Buyer

Rating: 5 out of 5

Published on 08/09/2023 à 10h57 following a purchase from 30/08/2023

Great product and fast delivery. Recommended.

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Verified Buyer

Rating: 5 out of 5

Published on 06/09/2023 à 01h24 following a purchase from 25/08/2023

I bought 5 parking bollards for my parking spaces in front of my house for use by my tenants as annoyingly were being used by other households.
Solves that problem ????
Excellent products, extremely happy with their service and goods were shipped securely and quick delivery.
Highly recommend

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Verified Buyer

Rating: 5 out of 5

Published on 30/08/2023 à 21h51 following a purchase from 23/08/2023

Excellent service - protect 800 system works very well
Great range an the remote arming confirmation light makes a huge difference if you are used to outdoor alarms for farm buildings - never really knowing if the system armed as you drive away!
Range seems to be about 300m for my location and false alarms have been eliminated
Perfect system to secure remote property as long as you have power and a mobile signal

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Verified Buyer

Rating: 5 out of 5

Published on 30/08/2023 à 09h17 following a purchase from 21/08/2023

Great customer service, I had a couple of queries about a product so i rang and they were extremely helpful & went above and beyond. Really fast delivery aswell

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Verified Buyer

Rating: 5 out of 5

Published on 29/08/2023 à 18h06 following a purchase from 22/08/2023

Excellent service once again

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Verified Buyer

Rating: 5 out of 5

Published on 29/08/2023 à 13h57 following a purchase from 22/08/2023

It's installed, came within times specified, was well package. All in all brilliant.

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Verified Buyer

Rating: 5 out of 5

Published on 28/08/2023 à 18h09 following a purchase from 19/08/2023

I wanted to alarm my garage I have motorcycle in there I struggle to set it up but with help from my son-in-law we got it done and working well the alarm is in my house about 12mts away

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Verified Buyer

Rating: 5 out of 5

Published on 25/08/2023 à 19h14 following a purchase from 18/08/2023

I was very impressed by the speed of delivery and the quality of the machine which was also simplicity itself to put into use.

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Verified Buyer

Rating: 5 out of 5

Published on 25/08/2023 à 14h51 following a purchase from 17/08/2023

Very good.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/08/2023 à 12h19 following a purchase from 16/08/2023

Overall satisfied with the Ultracom 2 intercom kit: product quality, range efficiency, aesthetics, ease of installation, French manuals, and videos on the site. The only downside: the handset is a bit impractical for communication because you have to press the side button to talk and release it to listen (like a walkie-talkie), not great!

Translated reviews

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Verified Buyer

Rating: 5 out of 5

Published on 23/08/2023 à 20h28 following a purchase from 15/08/2023

Prompt service and an excellent product, would highly recommend this company

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Verified Buyer

Rating: 5 out of 5

Published on 22/08/2023 à 18h44 following a purchase from 15/08/2023

Very easy site to search products & easy to order. Very speedy delivery & totally satisfied with product..would highly
recommend . Would definitely use again.

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Verified Buyer

Rating: 5 out of 5

Published on 22/08/2023 à 12h06 following a purchase from 14/08/2023

very good service

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Verified Buyer

Rating: 5 out of 5

Published on 21/08/2023 à 19h10 following a purchase from 14/08/2023

The company was prompt in responding to my email enquiry and answered my questions professionally and informatively.

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Verified Buyer

Rating: 5 out of 5

Published on 17/08/2023 à 15h27 following a purchase from 10/08/2023

Excellent website,easy to follow ordering instructions.
Items arrived ontime.
Good quality items,good value for money.

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Verified Buyer

Rating: 5 out of 5

Published on 17/08/2023 à 13h40 following a purchase from 09/08/2023

Very quick delivery after placing order. Delighted with product I purchased.

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Verified Buyer

Rating: 5 out of 5

Published on 16/08/2023 à 13h58 following a purchase from 08/08/2023

Great service and delivery, you cannot ask for anything better. A1+++++

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Verified Buyer

Rating: 5 out of 5

Published on 16/08/2023 à 10h42 following a purchase from 07/08/2023

Very pleased with the product / easy to set up and install

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Verified Buyer

Rating: 4 out of 5

Published on 15/08/2023 à 16h00 following a purchase from 08/08/2023

The problem here is not with Ultrascape, but the service offered by DPD who tried and failed to follow good delivery instructions, and failed miserably, because if they are not delivering to someone's house, they haven't got a damn clue.