Customer reviews of Ultra Secure (ultrasecuredirect.com)

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Acheteur Vérifié

Rating: 5 out of 5

Published on 24/04/2023 à 11h51 following a purchase from 14/04/2023

Nothing to complain about, delivery time, product, all good. I recommend.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 24/04/2023 à 10h07 following a purchase from 04/04/2023

Mixed review for me... Where are the 130Db claimed on the site?... The phone call trigger after the alarm is way too long... The alarm deactivation button on the remote control is starting to have an intermittent contact.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 24/04/2023 à 10h04 following a purchase from 14/03/2023

Simple to use and good quality material, top customer service.

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Verified Buyer

Rating: 4 out of 5

Published on 24/04/2023 à 09h40 following a purchase from 13/04/2023

Good

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Acheteur Vérifié

Rating: 5 out of 5

Published on 24/04/2023 à 09h01 following a purchase from 05/02/2023

Order conforms to my expectations. Before giving my opinion, I wanted to have some perspective on the use of this box. Now, after two months of use, I can say that I am very satisfied with my purchase. I use it for a freezer located in my garage with a temperature probe. The SMS alarms work well with one or several phone numbers, very practical especially when going far from home. For info, I equipped the box with a Free SIM card at 2€ and it works well thanks to the remote antenna that I positioned in the best place for good reception.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 24/04/2023 à 01h54 following a purchase from 06/03/2023

Very good, the order was sent very quickly, with very competitive shipping costs for a shipment to New Caledonia, the customs formalities went smoothly, the documents were compliant. I recommend!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 22/04/2023 à 17h08 following a purchase from 08/03/2023

Good advice, good service, and satisfied with the materials.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 22/04/2023 à 09h13 following a purchase from 28/03/2023

Ultra-fast shipping and very responsive.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 22/04/2023 à 08h36 following a purchase from 27/03/2023

Works very well. The customer relationship is top-notch; there's always someone for advice or guidance. The point to improve: the screws of the devices are microscopic; you need watchmaker screwdrivers, and when setting up the device, you must not lose the small screw, otherwise it's a hassle.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 22/04/2023 à 08h15 following a purchase from 02/03/2023

Delivery on time, material installed, it works.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/04/2023 à 23h39 following a purchase from 27/02/2023

Purchase conforms to my expectations, good commissioning and good operation to date.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/04/2023 à 20h42 following a purchase from 11/04/2023

Simple product and in line with my expectations. I plan to order new products.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/04/2023 à 19h48 following a purchase from 29/03/2023

Good welcome, good product, fast delivery, a few updates to be made in the manual.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/04/2023 à 19h05 following a purchase from 30/03/2023

Delivery a bit longer than usual. Easy to use site but a bit too many references for apparently identical products?. Remote controls rather fragile.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/04/2023 à 17h57 following a purchase from 25/03/2023

Everything was perfect, from the order to the delivery as well as your technical advice during installation. Too bad that for the transmitter you can't put a nano chip, as all current phones are equipped with it.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/04/2023 à 17h52 following a purchase from 16/03/2023

simple site - practical

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/04/2023 à 15h53 following a purchase from 20/03/2023

Customer service is attentive. Quick responses.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/04/2023 à 15h52 following a purchase from 07/03/2023

Fast shipping and efficient customer service

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/04/2023 à 14h39 following a purchase from 11/04/2023

Clear product search. Order taking at the level of other merchant sites.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/04/2023 à 14h21 following a purchase from 07/04/2023

very good no problem to date but not yet installed

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Acheteur Vérifié

Rating: 3 out of 5

Published on 21/04/2023 à 14h10 following a purchase from 02/03/2023

For the ordering and delivery part: nothing to say.
For the ordered item, namely a senior watch, I am more mixed because it does not hold the battery, it was flashing all day very brightly. Following your recommendations, it no longer flashes at all. But it's still very average.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/04/2023 à 13h56 following a purchase from 03/04/2023

Always good and always available for additional information on the products

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/04/2023 à 13h39 following a purchase from 17/02/2023

Efficient and inexpensive

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/04/2023 à 13h15 following a purchase from 14/03/2023

Responds quickly and well to our requests

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/04/2023 à 13h12 following a purchase from 08/04/2023

Technical sheets of the products are very clear and detailed. Effective response to questions. Professional and fast service. Product received as described.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/04/2023 à 12h49 following a purchase from 13/03/2023

Excellent communication.
You can go there with your eyes closed.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 21/04/2023 à 12h49 following a purchase from 03/04/2023

Since I use the alarm in Belgium, I do not always receive calls during an intrusion

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/04/2023 à 12h46 following a purchase from 13/04/2023

Relevant advice. Product as described. Very fast delivery

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/04/2023 à 12h44 following a purchase from 26/03/2023

Fast shipping and within deadlines. The product is a bit more qualitative than I imagined but works well.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/04/2023 à 12h44 following a purchase from 16/03/2023

Very good including relationship with customers

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/04/2023 à 12h33 following a purchase from 12/04/2023

excellent advice. Fully satisfied.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/04/2023 à 12h07 following a purchase from 29/03/2023

Very good site, high-performance material, I recommend

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/04/2023 à 12h04 following a purchase from 12/04/2023

Thank you for your professionalism

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/04/2023 à 12h02 following a purchase from 22/03/2023

Much better than other cameras and ease of use

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/04/2023 à 11h42 following a purchase from 18/03/2023

Very good

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/04/2023 à 11h33 following a purchase from 24/03/2023

Very good experience with Ultra Secure France!
From the information gathering before purchase, usage instructions after purchase, customer service, follow-up of requests (emails + SMS, well dosed) and technicians: perfect!
I am very satisfied with the services offered, I have always had someone on the line who answered my requests. I mention this because it is not the case everywhere, very professional.
Thank you for your work and your services!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/04/2023 à 11h33 following a purchase from 24/02/2023

Perfect...

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/04/2023 à 11h22 following a purchase from 11/04/2023

Hello, I am a former customer, I am still very motivated to buy equipment on this site

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/04/2023 à 11h21 following a purchase from 14/03/2023

French site, easy and quick contact to get the technician who gives good advice without pushing for a sale, quality equipment. I recommend

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/04/2023 à 11h16 following a purchase from 22/02/2023

very good

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