Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
All seems to work ok, good e mail communication.
Only 4 stars due to the horrendous foam chip packaging that blew all over the place.. come on ultrasecure get in the modern world and ditch the plastics.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 12/08/2022
Excellent service as always, never to date could I not get help on a product within minutes and they dispatch very quick
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/08/2022
Excellent service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 09/08/2022
Fast delivery and so easy to fit and so easy to use excellent
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 07/08/2022
Needed our order asap and Dave made sure it was sent out as requested. Couldn't of been anymore helpful!
Brilliant product and service thank you!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 07/08/2022
Turned up early, excellent service, not alot more I can say really ??
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/08/2022
Quick and efficient service.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 04/08/2022
Great bit of kit easy to use and easy to fit
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 02/08/2022
Excellent service, dispatched the following day. It arrived swiftly and was excellently packaged. Highly recommended.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 02/08/2022
Very good service ,only a few days wait for my order.Easy all round ordering and delivery service.Very pleased.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 30/07/2022
Great product. Fast efficient service.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 01/08/2022
Easy to fit and easy to use great buy
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/08/2022
I purchased good quality equipment, followed by polite and helpful advice. Highly recommended.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 27/07/2022
Works perfectly. Delivered very quickly. Very impressed that it included batteries so could be set up immediately
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 27/07/2022
Great company
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 22/07/2022
Great service. I received my security post in a few days along with very useful instructions for installation. The post itself is very good quality and well worth the money.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 24/07/2022
Excellent first class service ??
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 22/07/2022
Congratulations! My goods arrived earlier than you scheduled by a couple of days. Everything was well packaged and worked well after opening. Price wasn't bad either! Thanks.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 24/07/2022
Good value for money. Great product promptly despatched. Highly recommended
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 20/07/2022
I searched for gate alarm and found this site. Extensive range of security products and options. Quick dispatch and delivery, goods came well packaged. A recommended supplier!??
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 19/07/2022
Good service, quick delivery and great products
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 19/07/2022
Perfect for our requirements
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2022
Very satisfied. Quick installation and easy to use. I recommend
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/07/2022
Helpful advice and great customer service from ultrasecuredirect.com, delivery was quick.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2022
Efficient customer service, delivery on time, great site, to recommend
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/07/2022
Great service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/07/2022
Quick to respond, Item arrived earlier than expected,
Quality service and goods with clear set up instructions.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 11/07/2022
Excellent service and products.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 08/07/2022
The product isn't loud as wanted
Response from Ultra Secure (ultrasecuredirect.com)
Dear Sirs Thank you for the review about the DA-600 and comments about the Receiver. We assume you have tested all the 35 different tunes which do vary in tone, volume and duration. You can also additional Receivers to the system if you need more volume in different parts of the building. Feel free to contact us for more information Best Regards Mark (Ultra Secure Direct)
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/07/2022
Quick delivery
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2022
Satisfied with my purchase, and a very responsive after-sales service.
I highly recommend.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/07/2022
Easy site. Easy order and pay. Rapid delivery
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/05/2022
Good equipment
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2022
Order placed without problem, received quickly. Quite a bit of useful information on the site to help make a choice. Good quality-price ratio. Small disappointment with one of the remote controls that is acting up. Maybe a battery issue, to check.
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Response from Ultra Secure (ultrasecuredirect.com)
Hello, Thank you for your comment. Please do not hesitate to contact us if the problem persists, your material is of course under warranty. Best regards, Christopher / securitemarche.fr
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/07/2022
good transaction throughout purchase and recieving order
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/04/2022
Good but missing installation.
But perfect quality-price ratio
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2022
Quality material, competent staff.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/07/2022
A really fast delivery and the item was packaged very securely , Its a very loud alarm and was exactly what I was looking for as a deterrent to people who wander onto my property, its also priced very reasonably and I am very happy with my purchase.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/05/2022
The product is good, but the problem I encounter very often is that I have to open the box to restart it.
As you explained to me by phone.
This poses a small problem for me because the product is not secure for me
Mrs. Viaud
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2022
Fully satisfied with our purchase thank you
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