Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 3, 4 and 5 stars

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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/11/2021
I am impressed with service and prices.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/11/2021
Excellent customer service and advice
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/11/2021
Just the right product supplied swiftly without hassle excellent service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/11/2021
Very quick to answer the phone for any questions, product shipped quickly
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 17/11/2021
Excellent service - quick and helpful advice on what kit was best for my needs - all Bluetooth kit sent paired, ready for me to use - very quick delivery.
Equipment seems good, though alarm remote control seems rather "light touch" and can accidentally "set" alarm with minimal pressure if in pocket - otherwise all very good.
I'd happily recommend and use Ultra Secure Direct again
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2021
Companies always listening, top customer service, and especially always with good advice, I recommend without hesitation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2021
Very good and good advice.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/11/2021
I have been really impressed with the service and advice and so far the product has been just what I wanted. The alarms were delivered already set up and synced together which made the install really easy.
Would recommend using this company and their products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2021
Repaired in a minute! What could be better?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2021
very well designed and very effective protection system - advice on the different possible combinations presented clearly and precisely. Easy installation for optimal functioning. The different received elements have a very 'professional' look; Finally, it should be noted the speed of shipping and the availability of customer service. Site to recommend without hesitation. Bravo!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2021
I found the sought article without difficulty, bought it easily, received it quickly, and installed it without any issues...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/12/2020
CAPRICIOUS FUNCTIONING
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2021
Very good, very serious, fast service, very good quality to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2021
The service and assistance are perfect, nothing to change
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/06/2021
Good contacts, responsive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2021
Convenient, this good contact by phone, always a response and even a certain patience. We appreciate it. Thank you, team. Good marketing of your products at reasonable prices. See you later.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2021
very good contacts, and exchanges by email always perfect, company to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2021
Never a problem and a customer for many years
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/06/2021
Average products do not hold the charge with the original solar panel and no after-sales solution quality-price ratio questioned!!!!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 21/11/2021
Very speedy delivery. Well packed. Not actually tried the alert entry system yet though.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/05/2021
Good product, responsive customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2021
Delivery time is top
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2021
Ordered product that corresponds exactly to the description and intended use. Timely delivery and especially very good advice during a phone call to the company. I recommend this company
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2021
Product meets my expectations, received on time. No issues
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2021
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2021
A very serious company, competent and attentive people who offer quality products. All the ingredients are gathered to satisfy customers. I RECOMMEND.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/06/2021
Very good welcome and advice, impeccable shipping, starting up with surprises but we manage...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2021
Very good telephone reception
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2021
Very good site. The after-sales service in case of need is very responsive and professional.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2021
competent, attentive, good advice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2021
Excellent service, very pleasant advisors and quality products. Delighted with my purchase.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2021
Good but it would be better if they were equipped with a flash.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2021
Product meets my expectations. Fast shipping. Good advice from technicians on the phone.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2021
Good advice, top product.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/11/2021
Very satisfying
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2021
It was very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/06/2021
Very good after-sales service by phone for alarm explanation.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/11/2021
Great service great product and very quick delivery great company to deal with
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2021
My satisfaction level is at its maximum: I can't say more. Satisfied with the product, satisfied with the people who handle customer inquiries; in short, my rating is 18.5 out of 20.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2021
Very good, impeccable service, careful and attentive. I recommend!
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