Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2021
Valuable products, excellent pre and post-sales service. A company to recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/06/2021
Professional and quick
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2021
very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2021
Product meets expectations.
Delivery nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2021
Very good advice over the phone
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2021
Everything is satisfactory....except the premises!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/05/2021
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2021
responsiveness and informed advice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2021
Good quality products and reliable as well as the relationship with the team!
I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2021
Available and very good advice. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2021
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2021
Good advice and easily and effectively answer our questions with good products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2021
Easy navigation, fast delivery, everything is fine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2021
Good listening and responsiveness for deliveries
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2021
Good welcome. Well informed. Friendly people
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2021
Very professional, efficient and attentive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2021
Good device
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2021
Serious commercial service, and very satisfactory products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2021
Works very well. No issues
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2021
Completely satisfied with my last purchase. I highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2021
Perfect!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/04/2021
I was able to exchange with customer service before proceeding with the purchase of my detector. The explanations were clear and helped me make my choice.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/11/2021
Great item works perfect easy to set up
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/11/2021
I bought a four camera home cctv system and installed it myself. Once up and running I had a couple of queries about icons on the screen and remote access to recordings using my iPhone. Pete responded immediately with simple answers and it took just a few minutes to implement these. I rate the equipment and after sales help to be perfect for the diy home installer.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2021
Very good, impeccable service, careful and attentive. I recommend!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/11/2021
very happy with the service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2021
Excellent service and advice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2021
Very competent staff who offered me a solution adapted to my situation (garage in the basement without electricity)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2021
I am very satisfied with my purchase and the person who advised me.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/11/2021
The items purchased previously we have found excellent buys and all at very competitive prices. Also having had one item break being a plastic bolt which held a camera this was replaced immediately at no extra cost being very good after sales service. Many thanks. A good company to deal with.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2021
Compliant with the order. Very good product easy to use. Very fast delivery. No issues
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2021
What I have been looking for a long time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2021
Excellent reliable and solid material, delivery without problems!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2021
Everything is fine for now. Good product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2021
No issues, everything is fine. Good advice and good technical guidance by phone. Small material details that make all the difference!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2021
super, nothing but good to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2021
Fast, efficient and available for any information => perfect :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2021
Perfect service, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2021
very available site for information and follow-up
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