Customer reviews of Ultra Secure (ultrasecuredirect.com)

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 22/10/2021 à 01h09 following a purchase from 06/01/2021

Very good materials, perfect customer service

Translated reviews

V

Verified Buyer

Rating: 5 out of 5

Published on 20/10/2021 à 23h06 following a purchase from 13/10/2021

Great service and speedy delivery.

V

Verified Buyer

Rating: 5 out of 5

Published on 20/10/2021 à 21h09 following a purchase from 12/10/2021

Came next day , no problems at all

V

Verified Buyer

Rating: 4 out of 5

Published on 20/10/2021 à 13h52 following a purchase from 12/10/2021

Easy site to navigate, order received within two days of order. Had to phone for a missing SD card from the order and this was received the next day.

V

Verified Buyer

Rating: 5 out of 5

Published on 20/10/2021 à 12h12 following a purchase from 13/10/2021

Very quick delivery. Very pleased with the products.

V

Verified Buyer

Rating: 5 out of 5

Published on 19/10/2021 à 18h12 following a purchase from 10/10/2021

Very helpful technical support

V

Verified Buyer

Rating: 5 out of 5

Published on 18/10/2021 à 18h00 following a purchase from 10/10/2021

Quick reliable and cost effective.

V

Verified Buyer

Rating: 5 out of 5

Published on 18/10/2021 à 12h50 following a purchase from 08/10/2021

no problems, good service

V

Verified Buyer

Rating: 5 out of 5

Published on 13/10/2021 à 18h11 following a purchase from 05/10/2021

Excellent service and prompt delivery.

V

Verified Buyer

Rating: 5 out of 5

Published on 13/10/2021 à 15h12 following a purchase from 05/10/2021

Super efficient delivery, very pleased.

V

Verified Buyer

Rating: 5 out of 5

Published on 12/10/2021 à 17h51 following a purchase from 05/10/2021

Description of my purchase was clear and accurate. Ordering procedure was easy. The item arrived promptly, and it was exactly what I wanted. Can't fault this company.

V

Verified Buyer

Rating: 5 out of 5

Published on 12/10/2021 à 17h43 following a purchase from 05/10/2021

GSM silent alarm , from ordering item to delivery then set up to secure my out building probably 48 hrs , say no more , swift service ??????????

V

Verified Buyer

Rating: 4 out of 5

Published on 11/10/2021 à 19h26 following a purchase from 03/10/2021

Very fair prices, super quick delivery and all items as described but packaging contained a lot of non-recylcable polystyrene chips, so only 4 stars, not 5.

Response from Ultra Secure (ultrasecuredirect.com) Published on 18/10/2021

Dear Ashley
Thank you for the review and comment, we were using recycled internal packaging up to a few months ago, but our supplier like many others has (and is) experiencing terrible supply chain problems. We will for sure revert back to recycled packaging as soon as it is possible.
Best Regards
Mark

V

Verified Buyer

Rating: 5 out of 5

Published on 11/10/2021 à 17h51 following a purchase from 03/10/2021

excellent

V

Verified Buyer

Rating: 5 out of 5

Published on 09/10/2021 à 08h54 following a purchase from 26/09/2021

Excellent product heavy duty as stated fitting instructions provided. I had a technical question which was answered by a simple phone call to the support. Again an excellent service. I requested delivery after a certain date and this was done.. Good value for money

Response from Ultra Secure (ultrasecuredirect.com) Published on 11/10/2021

Thank you for taking the time out to do the review, much appreciated
Regards
Mark

V

Verified Buyer

Rating: 5 out of 5

Published on 08/10/2021 à 19h34 following a purchase from 30/09/2021

Great product. Great service. Will use again

V

Verified Buyer

Rating: 5 out of 5

Published on 08/10/2021 à 17h27 following a purchase from 30/09/2021

Site navigation and ordering was simple, quick and easy. Delivery was good.

V

Verified Buyer

Rating: 5 out of 5

Published on 07/10/2021 à 16h27 following a purchase from 30/09/2021

Excellent service as with previous orders. Arrived sooner than expected.
Have bought several loop parking barriers from them over the years. Good quality products.

V

Verified Buyer

Rating: 5 out of 5

Published on 05/10/2021 à 20h14 following a purchase from 28/09/2021

all were 100%

V

Verified Buyer

Rating: 5 out of 5

Published on 05/10/2021 à 17h27 following a purchase from 27/09/2021

Good product and good technical telephone support. Fast free delivery.

V

Verified Buyer

Rating: 3 out of 5

Published on 05/10/2021 à 17h21 following a purchase from 13/09/2021

I would have given more stars if the circlips on the bottom of the post had been fitted correctly, it took a couple of minutes to work out why the pins were flopping about

Response from Ultra Secure (ultrasecuredirect.com) Published on 11/10/2021

Thank you for the review, and pointing out the slight problem in product which we have taken note.
Best Regards
Mark

V

Verified Buyer

Rating: 5 out of 5

Published on 05/10/2021 à 17h12 following a purchase from 28/09/2021

Prompt shipping. Great product.

V

Verified Buyer

Rating: 4 out of 5

Published on 05/10/2021 à 15h29 following a purchase from 24/09/2021

Very good but we have not fitted it yet as we have only just moved in

V

Verified Buyer

Rating: 5 out of 5

Published on 05/10/2021 à 12h14 following a purchase from 25/09/2021

Very easy. No problems at all.

V

Verified Buyer

Rating: 4 out of 5

Published on 05/10/2021 à 00h46 following a purchase from 26/09/2021

Good value, looks good, a bit more flexible would have been better

V

Verified Buyer

Rating: 5 out of 5

Published on 04/10/2021 à 15h34 following a purchase from 26/09/2021

Good easy to navigate website, strong range with competitive pricing. Great delivery service - received within two days of ordering

V

Verified Buyer

Rating: 4 out of 5

Published on 04/10/2021 à 13h44 following a purchase from 27/09/2021

The site was very clear to use, I spoke to a staff member and they were most helpful.

V

Verified Buyer

Rating: 5 out of 5

Published on 04/10/2021 à 12h57 following a purchase from 22/09/2021

Excellent customer service. I wasn't sure what I needed, after a few helpful email I got the right one. It's fitted and looks great. Very easy to use too.
Thanks

V

Verified Buyer

Rating: 5 out of 5

Published on 03/10/2021 à 16h16 following a purchase from 21/09/2021

Ordered one day arrived next day 9.30 can't get better service than that will use them again

Response from Ultra Secure (ultrasecuredirect.com) Published on 04/10/2021

Thank you for taking the time to do the review David, most appreciated
Regards
Mark

V

Verified Buyer

Rating: 5 out of 5

Published on 01/10/2021 à 20h25 following a purchase from 24/09/2021

Quick delivery easy purchase from website . Not fitted yet but product used before and was perfect for eas of use

V

Verified Buyer

Rating: 4 out of 5

Published on 30/09/2021 à 16h32 following a purchase from 22/09/2021

It's difficult to decide which system to go for as the choice can be overwhelming, but when receiving my order, I was very satisfied with it and despite having some queries, the technical support line was very helpful in resolving them. If I had any criticism, it would refer to the User Manual, where I, as a complete CCTV novice, would prefer to have an explanation what a Load Default or Scan Mode Period is

V

Verified Buyer

Rating: 5 out of 5

Published on 28/09/2021 à 20h33 following a purchase from 20/09/2021

Finding what I needed was easy and straightforward as was placing the order.
Delivery was quick.

V

Verified Buyer

Rating: 5 out of 5

Published on 28/09/2021 à 15h03 following a purchase from 15/09/2021

This is my second Alarm System that was brought from Ultra Secure Direct, and I am over the moon with it. Great technical help and the alarm works like a treat. Thank you guys once again.

V

Verified Buyer

Rating: 5 out of 5

Published on 27/09/2021 à 17h37 following a purchase from 17/09/2021

I received a faulty unit, called them up, excellent no nonsense approach, new unit sent out immediately, I cannot recommend this company enough.

Response from Ultra Secure (ultrasecuredirect.com) Published on 28/09/2021

Thank you for taking the time to do a review for us Nigel
Best Regards
Mark

V

Verified Buyer

Rating: 5 out of 5

Published on 27/09/2021 à 16h27 following a purchase from 19/09/2021

Clear pricing, delivered on time, works better than my previous alarm.

V

Verified Buyer

Rating: 5 out of 5

Published on 27/09/2021 à 14h20 following a purchase from 17/09/2021

Very quick delivery, top seller.

V

Verified Buyer

Rating: 5 out of 5

Published on 27/09/2021 à 13h42 following a purchase from 20/09/2021

This item was easy to find on the website and once ordered arrived promptly. The nice finishing touch was that the alarm had been pre-programmed before dispatch allowing for a quick installation, well done.

V

Verified Buyer

Rating: 3 out of 5

Published on 24/09/2021 à 14h27 following a purchase from 16/09/2021

Somewhat pricey for what it is. Resisted paying £5 for a cctv sticker as that is just extortionate.

Response from Ultra Secure (ultrasecuredirect.com) Published on 28/09/2021

Thank you for the purchase and review Gary, there is a slight misunderstanding about the stickers, our CCTV Stickers start at .99 pence (our ref 002-0550) going up to £2.99 (ref 002-0540), we do also supply Outdoor Weatherproof Wall Signs with Pre-punched Holes from £4.67 which may have been mistaken for Stickers.
Best Regards
Mark

V

Verified Buyer

Rating: 5 out of 5

Published on 24/09/2021 à 12h50 following a purchase from 11/09/2021

Hi very pleased with delivery, product was excellent. Does the job it was designed for. Just what I needed. Thank you.

V

Verified Buyer

Rating: 5 out of 5

Published on 23/09/2021 à 18h41 following a purchase from 16/09/2021

Great service and very helpful.