Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 905 published reviews
5 9 239 85% 4 1 343 12% 3 240 2% 2 37 0% 1 46 0%

Summary of reviews

Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.

Reviews 3 and 5 stars

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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 24/06/2020
Excellent products and first rate service. Would recommend and will definitely use them agai.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 23/06/2020
The Ultrasecure website is easy to navigate and the purchase process was simple. Delivery was prompt and the barrier looks perfect for my requirements.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 20/06/2020
Excellent service. Fairly priced. Delivered quickly. Very fast response to a query as had to order a second part to correct a mistake with the first one.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 22/06/2020
Service was very quick, had my product within 48 hours. Just tried product out, looks great value for the money??
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 22/06/2020
Very good delivery service, but was most impressed with the way my enquiry was delt with by the technical department. Thank you
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 19/06/2020
1st class service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 21/06/2020
Prompt service. Delivery within specified time on the day nominated.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 19/06/2020
( Steel bollard ) Finding the item on the site was very easy and straight forward. Delivery was exceptionally quick . It's installation instructions were helpful
and the item itself is great value for money .
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 19/06/2020
Please take time to read the user booklet and understand all the features before you into all-male bravado!. It easiest set up for a GSM alarm the technical support was friendly and helpful. The alarm is loud so it will wake the dead and give the potential intruder a reality check. So far impressed and it a amazing little alarm for my shed. I will be back again for a system for the garage. Thanks Ultra Secure Direct you have a winner with this alarm.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/06/2020
Good website easy to order and install. Hep line if needed
But it all went fine.
Thank you.
Greg
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/06/2020
UltraSecure provides efficient service, with orders arriving quickly. When I needed advice, this was given and helped me to get my alarm working.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/06/2020
GREAT COMPANY EXCELLENT SERVICE ORDER BEAMS THAT WOULD NOT FIT WHERE I NEEDED THEM TOOK BACK WITH OUT ANY HASSLE GREATLY RECOMMEND THIS COMPANY
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 14/06/2020
Good delivery and price
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 12/06/2020
Fast delivery, quality product, amazing range with the internal ariel on the intercom, Excellent helpful sales team
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 14/06/2020
Product is really good quality. Very happy with the bollard.
Very sturdy.
Issue with missing padlock key on arrival, sorted within 24 hours with replacement by the team.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 11/06/2020
Very Good
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 11/06/2020
Very easy transaction great product would use again thanks
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 11/06/2020
Recommended this PIR Shed alarm by a friend and had a look on the website. Loads of information and videos on product, so had a look and was impressed enough to order it. Product turned up two days later and was installed the same day by myself. Excellent product, exactly what I want in a Shed alarm (following a break in) and includes a SIM card for mobile notifications if you want it. Easy ordering, good communication and no complaints from this end. Will use them again.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/06/2020
Placed order and was delivered within two days excellent service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/06/2020
I ordered from the website without any problem, and the goods were delivered on the date and at the time promised.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 07/06/2020
Easy to order; good visibility on delivery time; not installed products yet but they seem well mad and exacatly what I needed
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/06/2020
Very happy with the service and delivery would definitely recommend you to people
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/06/2020
Fast, efficient service and delivery.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/06/2020
Some guys who actually know their jobs.
Well done.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/06/2020
Goid quality and price, delivered as promised. Would definitely recommend.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2020
Fast delivery and product as expected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2020
5 stars ?? are well deserved
Great site and great team especially.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2020
Very professional, very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2020
Serious, fast and efficient. Very professional.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2020
Exactly what we wanted, perfect. Service and delivery at their best
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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/06/2020
Reliable, punctual, efficient, excellent service.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 05/06/2020
Excellent advise and service.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 07/06/2020
Prompt delivery. Good customer care.
Handy little unit too
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 06/06/2020
Basic website in a good way. Easy to use product and reasonable delivery time.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2020
Equipment well designed, finished perfectly, very detailed manual.
Long live the non-DIYers (very professional)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2020
A phone contact with an advisor before ordering helped me avoid a product error. Excellent information and explanation.
Product conforms with fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2020
Very good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2020
perfect product
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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 05/05/2020
After speaking to your Tech Engineer about a problem, I carried out the procedure and it solve the problem. Very helpful and understanding. Thanks again
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2020
Good after-sales service, product conforms to the description
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