Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2020
Very satisfied whether it is at the level of telephone contact or the shipment of my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2020
Guaranteed protection and easy to use.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2020
Fast and very professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2020
Perfect. Very professional.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/04/2020
Good quick service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2020
Nothing to complain about, speed, efficiency!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2020
High-performance and effective product. Fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2020
professional
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/04/2020
Great Website, very helpful staff (Peter was very helpful with a problem I had) Prices were what I expected for a quality product I purchased, fast free delivery. Thanks.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2020
Very fast delivery and commercial and technical skills on the phone.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/04/2020
Excellent advice and quick delivery as usual.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2020
thank you for the speed of shipping and the quality of the product and for taking the time to call me before shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2020
Good product, easy to install, effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2020
Device meets my needs, relatively fast delivery despite the lockdown. Good advice from customer service for setting up the alarm. Good functioning of the duo call on mobiles and siren.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2020
Fast delivery. Product conforms to the description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2020
Very good site, easy navigation and especially a contact available at all times, delivery times and tracking of very good quality. The material in good condition and of formidable efficiency.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2020
Perfect. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2020
Good product. Speed of shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2020
Serious site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2020
Fast, serious, I even received a phone call following my order to explain everything to me, despite the lockdown
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2020
Impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2020
No problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2020
Very good site. A serious team with quality products. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2020
Advice, skills, precise explanations, ultra-fast shipping of the ordered material and on top of that, a very courteous phone contact. I highly recommend this site, two orders in a year, very satisfied in both cases. Bravo and thank you Gérard.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2020
Very good and great follow-up. Thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2020
Nothing to say, it's perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2020
The product meets my expectations and the presentation that was made, it was delivered on time and in perfect condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2020
High-performance material, clear instructions, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2020
Delivery without issues and the product works very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2020
Top service! A customer service easily reachable by phone and a customer service following a delivery error managed quickly. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2020
Always had an advisor listening to me to help when I needed it. Really great and the intercom completely meets my problem. Great range, several very thick walls to cross, several possible combinations. Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2020
It's serious, after my order, a very friendly advisor called me to verify the accuracy of my delivery address. Fast delivery, material in accordance with my order and which gives me complete satisfaction.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2020
Very responsive and professional ultrasecure company. Several orders delivered quickly. Technical information very well explained, company to recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2020
I am very satisfied with my order, very good product for the price. I will come back to you to improve my system when I equip my house. I recommend your site. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2020
A big thank you for the professionalism and courtesy of the team and also for the speed despite the lockdown.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2020
Serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2020
Reliable product. Quick response to email.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2020
Top service, professional, fast delivery, quality products, everything works wonderfully!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2020
Good product, fast delivery and serious seller. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2020
Top personalized advice
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