Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
For me, the site is well made and the product descriptions are well detailed. But what is remarkable is the listening and kindness of the customer advisors who are also competent. Thank you, Jean-Marie GAUTIER.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2018
Fast, very clear site, nothing to complain about!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2018
Perfect speed and compliance
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2018
A very good site with simple and reliable systems
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2018
Order processing and fast shipping. Excellent product, precisely meets my needs, I am very happy with the material that works perfectly. Bonus: The system already configured by the site. Moreover, I was able to test the customer service after the 'loss' of a package by the carrier, securitemarche was exemplary: phone response without waiting, pleasant and understanding interlocutor, efficiency, very good follow-up and communication, quick and very professional resolution. I will buy again if needed and with my eyes closed. I confirm all the positive reviews I have read about this site. I am very satisfied. Site added to favorites.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2018
Oh yes! 5 stars for Sécuritémarché! My 2 alarms work perfectly. One in the city and the other in the countryside. They watch over my family. Beware of anyone who touches my door handle: three of us are immediately alerted. The siren is super powerful. Thanks to the whole team of this site that I recommend to everyone.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2018
Material corresponding to our expectations. Ease of use. Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2018
Great! Thank you.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/10/2018
Ultra Secure answered my query very quickly and gave me advice on which products would suit my needs. The order was dispatched promptly and is already installed and working! I would definitely recommend this company.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/10/2018
Great products and instant advice made it easy to install.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 14/10/2018
As always first class service. Items as described and all instructions included. Would not hesitate to recommend
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Verified Buyer
Rating: 3 out of 5
following a purchase from 14/10/2018
Items missing on delivery
Response from Ultra Secure (ultrasecuredirect.com)
Dear Customer
I have investigated this review, and you are correct that there was a picking error by us, I really apologize for this inconvenience and the person responsible has been talked to. I am told the missing parts were sent to you as soon as we were informed, I hope they arrive in time.
Best Regards
Mark
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Verified Buyer
Rating: 5 out of 5
following a purchase from 16/10/2018
Very efficient service and very good product
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Verified Buyer
Rating: 5 out of 5
following a purchase from 16/10/2018
Speedy. Hassle free service. Good value. Good quality. Excellent instructions.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/10/2018
Good product range and fast efficient delivery of the order placed.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/09/2018
Good product. good price and arrived early. No problems
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/10/2018
good website , good items and arrived quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2018
I recommend it to all my acquaintances. Friendly and very technical team. Simple and reliable products so far.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/10/2018
Found what I wanted and phoned for further information .Great service.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/10/2018
Turned up on time and is now in use. Thank you Ultra secure.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/10/2018
First class service even got a phone call the day before delivery to make sure it was the correct roof rack
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/10/2018
Website very good. My order despatched and delivered very quickly. Excellent service and good advice with queries .
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/10/2018
Excellent quality alarm.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/10/2018
Excellent. Very quick to order and receive all required spare parts.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 06/10/2018
My order when it arrived was incorrect however I called and spoke to a very helpful person who checked my order and I received the correct order the next day. So very pleased with the final outcome.
Response from Ultra Secure (ultrasecuredirect.com)
We are very sorry for this mistake, the vast majority of our deliveries are despatched on time and correct, but when we do make the occasional mistake we do try our very best to resolve it immediately,
Regards
Mark
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/10/2018
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2018
Very good phone reception, fast delivery and product completely meeting my expectations, for the setup, a very competent technician called.
Thank you
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/10/2018
very clear
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/10/2018
JUST AS DESCRIBED THANK YOU
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2018
Correct material for the price and friendly staff who answer questions.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/10/2018
Good
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Verified Buyer
Rating: 5 out of 5
following a purchase from 29/09/2018
Very user friendly and informative
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2018
Great, I am satisfied with my purchase and recommend it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2018
Product compliant
Deadlines respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2018
Very good
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Verified Buyer
Rating: 5 out of 5
following a purchase from 29/09/2018
Excellent service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/09/2018
easy to use and order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2018
Very good, impeccable service, careful and attentive. I recommend!
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