Customer reviews of Ultra Secure (ultrasecuredirect.com)

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 07/05/2018 à 13h59 following a purchase from 13/02/2018

Company attentive to its customers, good professional.

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 07/05/2018 à 11h30 following a purchase from 12/02/2018

excellent! it's French, it's safe

Translated reviews

V

Verified Buyer

Rating: 5 out of 5

Published on 07/05/2018 à 00h21 following a purchase from 24/04/2018

Yes excellent, ordered, promptly arrived, goods as ordered. Very happy with product.

V

Verified Buyer

Rating: 5 out of 5

Published on 06/05/2018 à 21h19 following a purchase from 27/04/2018

excellent company and product

V

Verified Buyer

Rating: 5 out of 5

Published on 05/05/2018 à 18h10 following a purchase from 26/04/2018

Good website
Good delivery
Good aftersales
Good product

V

Verified Buyer

Rating: 5 out of 5

Published on 05/05/2018 à 14h43 following a purchase from 27/04/2018

Product as described, fast delivery..I'll use them again in the future and certainly recommend to others.

A

Acheteur Vérifié

Rating: 3 out of 5

Published on 04/05/2018 à 23h57 following a purchase from 31/01/2018

Good value material, but the manufacturing is not always rigorous; fortunately with persistence, we get the product exchanged and it works in the end.

Translated reviews

Response from Ultra Secure (ultrasecuredirect.com) Published on 07/05/2018

Hello, Sorry for this, it is true that you had a very particular problem (never seen with us) that we had difficulty identifying. Glad that the exchanged material works correctly, and we remain at your disposal if necessary. Best regards, Christopher securitemarche.fr

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 04/05/2018 à 14h14 following a purchase from 07/02/2018

I recommend

Translated reviews

V

Verified Buyer

Rating: 5 out of 5

Published on 04/05/2018 à 13h50 following a purchase from 26/04/2018

This Bollard is the best one on the market and it was delivered the next day and the packing was very good as well. Edward Dignan

V

Verified Buyer

Rating: 5 out of 5

Published on 04/05/2018 à 13h03 following a purchase from 26/04/2018

Excellent product

V

Verified Buyer

Rating: 5 out of 5

Published on 03/05/2018 à 20h52 following a purchase from 15/04/2018

Very good

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 03/05/2018 à 14h34 following a purchase from 01/02/2018

order, delivery time, delivery very good. Regarding the product, the communication distance between the button and the bell which was 80 meters with obstacles is not verified. I have 25 meters and few obstacles. and the operation is random.

Translated reviews

Response from Ultra Secure (ultrasecuredirect.com) Published on 03/05/2018

Hello, This is not normal regarding the distances mentioned. It all depends on the obstacles encountered, even if there are few... the type of house walls, pillars, metallic elements, other wireless signals, everything can play a role. It may also come from a battery delivered that is unfortunately too weak and therefore provides a shorter range. Did the second button react the same way? In any case, do not hesitate to contact our services, we will assist you during these different tests. Every problem has a solution, and I am sure we will find one. Best regards, Christopher securitemarche.fr

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 03/05/2018 à 08h09 following a purchase from 19/01/2018

very good

Translated reviews

V

Verified Buyer

Rating: 5 out of 5

Published on 02/05/2018 à 20h10 following a purchase from 20/04/2018

The items ordered were a good price and quality. They were very swiftly delivered

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 02/05/2018 à 12h31 following a purchase from 29/01/2018

Effective, excellent and responsive customer service

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 02/05/2018 à 10h45 following a purchase from 19/01/2018

Speed, skills, telephone availability, good advice, Everything I ask for, perfect

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 02/05/2018 à 09h14 following a purchase from 17/01/2018

Very good, received quickly and very good after-sales follow-up

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 02/05/2018 à 07h12 following a purchase from 18/01/2018

no problem

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 02/05/2018 à 06h47 following a purchase from 09/02/2018

Very good product that I would not hesitate to reuse

Translated reviews

V

Verified Buyer

Rating: 5 out of 5

Published on 01/05/2018 à 14h32 following a purchase from 23/04/2018

faultless. Quick service and a good product with clear instructions.

V

Verified Buyer

Rating: 5 out of 5

Published on 01/05/2018 à 13h35 following a purchase from 21/04/2018

Excellent customer service as I had ordered the wrong remote and was sent an email and phone call to make sure I hadn't made a mistake after looking at my previous orders

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 30/04/2018 à 15h20 following a purchase from 20/01/2018

In every way .. Very good...

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 29/04/2018 à 13h50 following a purchase from 30/01/2018

Very, very serious.

Translated reviews

V

Verified Buyer

Rating: 5 out of 5

Published on 29/04/2018 à 12h21 following a purchase from 15/04/2018

would definitely recommend ultrasecure for any security problems and questions that need answering, my order came in two days and it had been programmed so all I had to do was fit it

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 29/04/2018 à 09h21 following a purchase from 01/02/2018

Excellent site! A competent team, quality items (removable posts lot), I was even warned of a delivery change regarding the weight of the package. Unseen on the net! Bravo!

Translated reviews

V

Verified Buyer

Rating: 5 out of 5

Published on 28/04/2018 à 18h46 following a purchase from 19/04/2018

excellent service and excellent product. Very Happy Shopper.

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 28/04/2018 à 11h38 following a purchase from 14/01/2018

super fast, well packaged, and super functional material, delighted with this company

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 28/04/2018 à 10h23 following a purchase from 17/01/2018

fast delivery

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 28/04/2018 à 08h03 following a purchase from 07/02/2018

Very good

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 27/04/2018 à 17h59 following a purchase from 07/02/2018

I received good information following my requests. The material works perfectly

Translated reviews

A

Acheteur Vérifié

Rating: 3 out of 5

Published on 27/04/2018 à 16h58 following a purchase from 09/02/2018

Hello, I was unfortunate to receive partially defective material from the factory. Despite the goodwill and professionalism shown by Mr. Christopher and Arthur, it took two months for me to be able to use my material. (I acknowledge the great difficulty in diagnosing this type of problem) Today, I have material with one inactive area, even if it is sufficient for the goal I set, I think that security market should have offered me a commercial gesture. Wishing you good reception A.JEANCLAUDE

Translated reviews

Response from Ultra Secure (ultrasecuredirect.com) Published on 03/05/2018

Hello Sir, Indeed, your malfunction was very particular. I am still satisfied to have managed to find the problem, as it was not easy. Fortunately, we know our material well! I asked Vincent to contact you again to offer you the exchange of the receiver, so that you are not blocked in the future by this inactive area. If I understood correctly, you would like to possibly keep the exchange detector, on which of course we can make you a gesture. I leave you to discuss the details with him (do not hesitate to call him directly if you have a moment). Personally remaining at your disposal if necessary. Best regards, Christopher

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 27/04/2018 à 09h59 following a purchase from 31/01/2018

perfect advice

Translated reviews

V

Verified Buyer

Rating: 5 out of 5

Published on 27/04/2018 à 09h39 following a purchase from 18/04/2018

I am very happy with the prompt service I received

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 27/04/2018 à 09h27 following a purchase from 06/02/2018

Excellent product Customer service impeccable

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 27/04/2018 à 01h11 following a purchase from 06/02/2018

The follow-up is up to par and very responsive.

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 27/04/2018 à 00h48 following a purchase from 19/01/2018

Quality service

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 27/04/2018 à 00h08 following a purchase from 30/01/2018

Very good site. Good product. Very satisfied Fast shipping.

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 26/04/2018 à 22h30 following a purchase from 26/01/2018

Product conforms! The transmission of the transmitter-receiver signal is excellent. Packaging and timing ok

Translated reviews

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 26/04/2018 à 21h35 following a purchase from 24/01/2018

competent and accommodating

Translated reviews

V

Verified Buyer

Rating: 5 out of 5

Published on 26/04/2018 à 20h49 following a purchase from 17/04/2018

It's the second time I have bought from ultrasecuredirect, on both occasions service has been excellent. Also their after purchase support is fantastic