Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2017
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2017
I recommend this site. When you call for a question, they advise you very well according to your expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2017
No problem, everything is OK
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2017
Nothing to report, order compliant and delivery speed was all ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2017
Works wonderfully.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2017
Perfect. Matches the description, no surprises. Delivered on time. I spoke to a person on the phone for information and I must say that this person was very kind and gave good advice. Bravo. I recommend this site. I recommend this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2017
Always listening, decent service, a small downside I have an outdoor motion detector that broke down after 18 months of service!
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Response from Ultra Secure (ultrasecuredirect.com)
Hello, Please excuse us for the inconvenience caused. I just sent you an email about this. I am at your disposal if necessary. Best regards, Christopher securitemarche.fr
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2017
Nothing to report, everything is correct ??
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2017
Very attentive customer service, who finds solutions
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2017
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2017
Very good product. Works very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2017
The site is serious, the telephone service is very competent, after installation the tests proved to be very effective. The price is reasonable compared to the competition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2017
Good advice, fast shipping
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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/05/2017
Explained clearly and arrived very quickly. Worked first time.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/05/2017
very easy to install and good quality product
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/05/2017
Easy to review products on the website. The ordering process was easy and the product arrived quickly and on time. Very good service.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/05/2017
good quality, prompt delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/05/2017
Easy to navigate and find what I required. Ordering was equally straight forward and delivery was even faster than expected. I would definitely recommend the company to anybody looking for these sort of items.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/05/2017
Easy to find what you want, accurate descriptions
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/05/2017
Good
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/05/2017
Excellent product, delivered super fast.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 16/05/2017
Brilliant, Richard in the Technical department couldn't have been more helpful, i would recommend buying from this company absolutely fantastic products and faultless after sales service, highly recommended
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/05/2017
Excellent product. Fast and efficient delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/05/2017
Everything fine as expected
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/05/2017
Very good site with easy navigation and plenty of product information.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/04/2017
Good and informative webstie
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Verified Buyer
Rating: 3 out of 5
following a purchase from 12/05/2017
Website OK but postage for small parts way too high
Response from Ultra Secure (ultrasecuredirect.com)
Dear Sir
Thankyou for your review, we do offer Free Postage on all orders over £75, and charge £4.95 for orders under this, we accept that some deliveries will actually cost us over £6 and some £3, but due to automation on the web site we set the figure down the middle. I am sorry we do not have the infrastructure to charge different rates at the moment.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/05/2017
This is the second time we have purchased from Ultra Secure over the years and we are not disappointed
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/05/2017
Ordered one day, here the next am. Exactly what I required to replace a defunct one.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/05/2017
a good product prompt. delivery.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/05/2017
Lightening delivery! - product just as expected - thank you!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/05/2017
Great Bollards with a great and fast service.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/05/2017
PRODUCT AS DESCRIBED, EXELLENT SERVICE,WOULD CERTIANLY RECOMMEND.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/05/2017
Very good fast service. Goods seem perfect
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/05/2017
No problems - just how I like it.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 27/04/2017
The equipment supplied is very good, My windows and doors do not fit flush with the surrounds and on querying how to fit the door and window sensors was told to fit a spacer, which would be ok if you supplied the spacers.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/04/2017
Quality products delivered as promised
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/04/2017
Great system easy to install works well will be back to order other products thankyou ....
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/04/2017
Excellent site. I made a mistake on my order and they rectified it without any problem. Very good service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/04/2017
Quick service,happy with item
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