Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 905 published reviews
5 9 239 85% 4 1 343 12% 3 240 2% 2 37 0% 1 46 0%

Summary of reviews

Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.

Reviews 3 and 5 stars

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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/02/2017
Very happy with the service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 12/02/2017
very good customer relations
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 11/02/2017
Brilliant service!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 11/02/2017
Bought 2500 with one detector several years ago still working well, added second detector and now added two more. As our drive has Cornish hedges both sides I stuck camo tape around the first one it blends into the hedge but still works brilliantly. Great security around our farm yard and several hundred meters up the drive. John
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/02/2017
Received promptly. After 3 attempts at finding the right location that only targeted the area required, I am very happy with my purchase.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2017
Real professionals at your service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2017
Very satisfied, I recommend to friends!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2017
Happy with the product that completely meets my needs. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2017
Very happy with the product and no delivery problems
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2017
Very good service and also in after-sales
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2017
Excellent service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2017
I talked about it with those around me because I was satisfied with both the ordered products and the delivery times
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2017
2nd order for my part satisfied, very satisfactory customer service following a small problem with the equipment.
I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2017
I am fully satisfied with the advice before my order, the follow-up of it, and the advice received after delivery, a small problem with a door opening sensor replaced immediately confirmed to me the follow-up of their after-sales service. Thank you for your seriousness, keep it up, I recommend you to my circle.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2017
Fast delivery and equipment in accordance with the description
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/02/2017
Item exactly as described and arrived the day after I ordered it.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2017
Serious site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2017
I have already recommended you to friends who have ordered from you. Very good. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2017
20 out of 20 very satisfied
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/02/2017
Prompt efficient service with a great product as well
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 09/02/2017
Service excellent and delivery very quick
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2017
very professional: very good telephone reception, attentive, reactive, deadlines respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2017
VERY GOOD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2017
Top good communication
Reactive
Very serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2017
Deadline respected, equipment in accordance with my order, quality of relay points to be verified.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2017
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2017
very good reactivity and efficiency in delivery and after-sales service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2017
Reactive to my inquiries by email, delivery time, order tracking and packaging: impeccable.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2017
Answers many security questions. Already recommended to others.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2017
Well-organized site providing a lot of details about the proposed products. Service attentive and very reactive.
Very good value for money for the foldable parking hoops Ref. 1522
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2017
delivery a bit slow, but very good product that meets my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2017
Super product, it really works well, I recommend using it with Ultrapir 3G.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2017
Very good, product conforms, to recommend
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/02/2017
Good service, telephone technical back up is excellent.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2017
Very good alarm for feeling secure, cheaper product than where I was going to order (China) thanks to a comment below your ad I ordered from you. Thank you and I talk about you to those around me. Have a nice day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2017
very reliable, very good products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2017
Hello, very well received on the phone and equipment that works perfectly. Regards
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/02/2017
The Web site was easy to use, payment was simple and the alarm I ordered arrived on time, cant fault Ultra Secure direct. Very good.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2017
Just perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2017
Quality and fast after-sales service. Very good
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