Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 3 and 5 stars

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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/01/2016
Excellent value; quick, timed delivery with tracking information.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 07/01/2016
Excellent srvice
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/01/2016
Well laid out easy to navigate packed with detail
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2016
Correct Nothing to Report
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/01/2016
first class firm & good delivery service well pleased.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2015
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2016
fast and careful delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2015
competence, speed in information exchanges. Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2015
With a lot of delay I make my comments after using the material for a few months. Super service and kindness of the service. fast delivery and especially very good advice for choosing the material, in this case a wireless passage detector that corresponds exactly to what I had been looking for for months. Thank you again I will not hesitate to go through you again.
Philippe Bon
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/12/2015
Delivery compliant and within the deadlines, just a downside regarding the manual which poses some difficulties for the adjustment of the intercom and its start-up, the explanation and description could be improved.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/01/2016
Great service, arrived on schedule.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 04/01/2016
Fast and good Communication
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 01/01/2016
Always very helpful and fast delivery.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2015
speed and efficiency
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2015
simple, quick and effective.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2015
Excellent.
I will order again.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 31/12/2015
Brilliant.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2015
Very good
No worries
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2015
Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2015
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2015
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2015
Quality product. Fast delivery and responsive and effective hotline.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2015
Very good, deadline respected. Product as described.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2015
Order received quickly, without problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2015
Very good advice before sale and a lot of patience (I asked a lot of questions). Delivery time respected. The material corresponds to its description, assembly is simple and it works right away! All for a reasonable price. What more could you ask for?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2015
Excellent transaction
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2015
excellent quick secure effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2015
Very pro
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2015
received very quickly ;;;; no installation problem ;; works wonderfully
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2015
effective, I will return to this supplier!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2015
Fast
Good product quality
Good advice over the phone
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2015
Very responsive in the order and in answering questions
I asked a question on Sunday evening leaving my phone details and what a surprise to receive a call on Monday morning. I got the requested information
Bravo to the team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2015
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2015
Perfect timing, follow-up, reception. Thomas J.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2015
Very serious site. Very professional marketing manager. It's rare to find such follow-up and advice. I recommend this site without hesitation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2015
Excellent service, qualified staff, always very available and helpful.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2015
Very good.
Products and advice up to standard.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2015
Perfect, no complaints to make.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2015
Extra
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2015
Delivery times respected; Product conforms to the description; it's perfect.
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