Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2023
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2022
VERY GOOD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2022
Good advice and follow-up.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2022
Nothing to say, everything is great, even the technical information by phone!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2022
very good but it's a shame that orders are made without the possibility of opening an account and thus accessing the transaction history
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2022
They give very good advice, fast delivery, attentive after-sales service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2022
excellent products, received very quickly, conforms to the description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2022
Product conforms to the order, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2022
Super fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2022
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2022
1234
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2022
I haven't had to use it yet fortunately but I feel at ease when I take my dog out late at night
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2022
Quality of products and speed of delivery. Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2022
Serious and fast. I am very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2023
Very good,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2022
Item well received and well packaged, and good advice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2023
Very happy with the product and your availability for the questions asked, well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2023
Quality material. Reactive customer service and attentive to its clients. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2023
Very well advised
Quality material
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2022
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2022
Good quality products that meet our expectations. Very fast delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 14/01/2023
Fast delivery, well packed, well priced.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2023
Good product quality, good order tracking, ease of installation, good contact.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2022
Order compliant and delivered on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2022
everything works as expected and they are reachable by Email and Phone
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2022
Good welcome. Good advice. Speed of precise responses and sending. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2023
good advice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2022
Very satisfied, both with the delivery, the phone contact, and the received standalone alarm. Be sure to read the detailed manual as the installation is not that simple.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2022
I ordered several alarms, very good material, very competent staff, very responsive and very nice, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2022
I am very satisfied with the product which is originally an indoor alarm, by following the advice of the phone seller who advised me a rubber cover I was able to install it outside.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2022
Very serious site. Fast order. And good telephone service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2023
Great product meets my expectations
Distance 80m from my gate picks up perfectly
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/01/2023
Hello,
quick delivery, order in accordance.
Two remarks following my two orders on the site:
support for the modules a bit fragile,
difficult in some cases to lock them in the desired position (the ball joint locking is a bit light)
screws for fixing the modules to the base are not of good quality (the head of one is completely broken ..) and a slightly larger diameter would be more appropriate
best regards
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Response from Ultra Secure (ultrasecuredirect.com)
Hello, Thank you for your feedback and constructive comments, which we will pass on to the manufacturer for product improvement. Sorry for any inconvenience caused, do not hesitate if you need spare parts. Best regards, Christopher / securitemarche.fr
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2022
For now, it's perfect ... the future will tell us if this material is of good quality over time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2022
Satisfied with my purchase, it meets my expectations, very good phone contact and quick delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2022
Excellent service and excellent products. Very professional!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/11/2022
No documentation with the material. I had to call twice to get it by email and therefore print it myself.
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Response from Ultra Secure (ultrasecuredirect.com)
Hello, All orders are normally accompanied by their printed documentation, unfortunately there must have been a mistake with this one, I am sorry for the inconvenience caused. I hope nevertheless that the product meets your satisfaction. We remain at your service. Best regards, Christopher / securitemarche.fr
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2022
Delivery on time and product conforms to the order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2022
Already a customer on this site for several years, I have once again noticed the kindness and efficiency of their customer service. Product always top and quick delivery. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2022
Excellent service.
Nothing to say.
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