Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 905 published reviews
5 9 239 85% 4 1 343 12% 3 240 2% 2 37 0% 1 46 0%

Summary of reviews

Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.

Reviews 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2022
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2022
Purchase of a simple battery-powered passage detector. Works perfectly. At the slightest break in the infrared beam, it rings!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2022
Everything went as planned, and the product works perfectly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2022
Perfect
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/01/2023
Quick and efficient service both on line and on the phone.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/01/2023
Really quick delivery all items as it says on the tin.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2022
Good site, compliant product, delivery without problems. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2022
Thank you for the phone assistance
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2022
Good responsiveness
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2022
A bit expensive but compliant material received within a reasonable time
Very easy to set up and everything works for now
Apart from the price paid which I find a bit excessive, very good site, complete.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2022
Order compliant with delivery.
A problem related to factory settings was quickly resolved and the support is very professional and courteous.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2022
effective passage detector at 100m.
Fast and careful delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2022
QUALITY PRODUCT
IN OPERATION FOR SEVERAL MONTHS
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2022
Hello.
Product that corresponds to the descriptions made on the site and that works very well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2022
very good, careful service, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2022
Order received on time, very well packaged, quality material, relatively easy to install.
I had a problem during installation but the technician is there for advice, after 2 months the central unit was disconnecting often and again a return of the material and problem solved. So 5 stars without any problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2022
Very good but I am waiting for a gate position indicator on the house intercom... It seems that it is planned! (?)
Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2022
Good material, easy to install.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2022
Excellent welcome before my purchase. very happy with the product.
I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2022
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2022
A LOT OF CHOICES AND QUALITY ITEMS
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2022
Material compliant and received quickly, efficient contact at the time of order, good advice
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2022
quick response and goods well received
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2022
Very good advice, quality products easy to install.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/06/2022
Very practical. Attractive price and staff available to help us set up the installation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2022
I am satisfied with this surveillance camera I was looking for this camera for a while on battery quick delivery thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2022
Very good advice. Material received as a replacement for an old one installed without difficulties. I recommend this company.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2022
perfect transaction
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2022
very good for all information and service by phone thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2022
Delighted with my purchase!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2022
Very good product easy to install
Customer service reachable and competent!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2022
Fast, efficient, attentive...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2022
Reliable products. Deadlines respected. Answers to questions. Company to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2022
Top customer service with technicians listening who respond within minutes of the call
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2022
Competent and available team
Fast delivery
I recommend this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/08/2022
Hello, product compliant with the description, no problems noted to date.
The solar panel is well positioned in the sun for charging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2022
Received on time as indicated on the site,
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2022
nothing to complain about, it's clear and easy to navigate
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2022
Very satisfied with my garden shed alarm.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2022
super happy with the materials and the customer service, highly recommended ??
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