Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2021
Efficient system despite the great distance between the gate and the house.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2022
All ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2022
Everything was very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2022
As usual, product as described and fast shipping, I recommend ) 100%
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2021
Delivery as described
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2021
I called because the camera was not working, I was given instructions; Very good. no worries; however, a bit disappointed with the camera's scanning which seems really very limited, I was hoping for a wider viewing field; That said, it works perfectly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
Very good. Nothing to say.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2022
Exactly what I expected and good advice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2022
Top installation very simple for motion detectors with very good range, camera very easy to use and especially no subscription, fast delivery and very good advice thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2022
Nothing to report, super effective product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
Fast delivery. Product meets expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2022
Completely in line with the description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2022
Customer service was impeccable. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2022
Very good contacts on the phone
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2021
Fast, serious and attentive!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2022
PERFECT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2022
Impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2022
Very good range
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2022
Very complete information before ordering, with the product and in response to questions afterwards. Product and service meet expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2022
Easy to use site. Call from an advisor to help or inform you competently. Fast delivery corresponding to the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2022
Everything is clear, neat and precise, no worries, on the phone, we were really well advised, everything arrived pre-configured, nothing simpler. I highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2022
Very satisfied with my purchase, no problem contacting the company and the people are attentive and give good advice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2022
Nothing to complain about, everything is perfect. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
Very satisfied. Friendly and efficient phone reception. Deliveries (to delivery points) impeccable. The range is great as it is always possible to add/complete new items. I highly recommend. (I have already sent a few friends.)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2022
Very satisfied both with the product and the professionalism of the salespeople and technical services.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2022
Delivery time respected, material compliant, support available.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2022
Hello, product compliant with our request and very good responsiveness of listening and professionalism of market security.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2022
Very good advice. Interesting prices. Quality and high-performance material.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2021
Completely satisfied in every way.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2022
Well received my order on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2022
Nothing to report, impeccable.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2021
The site is very clear, the information requested by email or phone is relevant and quick. Deliveries are made shortly after the order, so you have delivery in about 48 hours. Moreover, they know their products very well, both the salespeople and the technicians for technical questions. I have made at least 3 or 4 orders with them and have been satisfied every time. I highly recommend this company. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2022
Serious company with good advice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2022
Compliant with my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
Excellent customer service, also accessible by phone, which is an exception in the web world.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2022
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2022
Remarkable availability to answer questions, provide technical assistance.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2021
Very good. Reactive team that answers all questions, fast shipping via DPD.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2022
Fast delivery, good communication with the seller.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/03/2022
Excellent customer service when I had a query and prompt delivery.
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