Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 905 published reviews
5 9 239 85% 4 1 343 12% 3 240 2% 2 37 0% 1 46 0%

Summary of reviews

Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.

Reviews 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2021
Nothing particular to say, top-notch.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2020
Solar panel detector installed for 1 year, no problems.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2021
Everything was received as expected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2021
Good quality equipment delivered quickly and professional advice. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2021
Very reliable and serious company.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2021
Very weak company.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2021
Very good, very responsive after-sales service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2021
Order received as expected and on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2021
Works very well. No issues.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2021
Impeccable and fast service. Being very satisfied with your services (1st order in December 2020, I have sold 8 devices to different people).
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/10/2021
Could not get the colour of Parking Post, however after speaking to a very helpful gentleman we went for another colour and delivered as promised
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2021
No issues, top product site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Fast delivery, high-performance item, very very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2021
Nothing to complain about this product. Happy with this little alarm.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2021
Quality equipment, very responsive customer service and attentive to the customer. Site to recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2021
Top quality, top after-sales service, top price.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2021
Very good team, attentive to its customers. Thank you for your professionalism. Highly recommend without hesitation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2021
Easy to connect, works very well, the waves carry very far.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/02/2021
The alarm's ringing is not loud enough outside and does not reach far enough.
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Response from Ultra Secure (ultrasecuredirect.com)
Hello, I am sorry for this feeling. Indeed, the siren of these small cameras is not excessively powerful (only 75db). We do not recommend this use and prefer to advise a real alarm system for better control and deterrence. The cameras are rather made to perform a 'doubt lifting' (to check remotely what happens when your alarm goes off). I remain at your disposal if necessary. Best regards, Christopher Ultra Secure France (securitemarche.fr)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2021
Top site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2021
great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2021
Camera received on time. Very good operation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2021
Serious company from order to delivery. I recommend.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/10/2021
Easy to order, quick delivery and excellent customer service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2021
Very good, good advice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2021
Hello and thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2021
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2021
Order received on time. Product as described. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2021
Nothing to report, compliant and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2021
Excellent small equipment to secure a garage. Thank you.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/01/2021
Clear and precise
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2021
Very good service, very serious, great price, respects the guarantees, security market to recommend without any fear, well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2021
Very practical to implement
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2021
Satisfied with the service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2021
All positive... be careful not to fall asleep!!!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2021
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2021
Serious seller
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2021
Well done on the after-sales service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2021
All products on the UltraSecure site are very well presented, clearly and precisely, both by a simple overview and by a series of very complete details. Moreover, the contact with the people responsible for answering questions is always quick and efficient. I am very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2021
I have been a customer for years and never had a problem, only solutions. Great and I will remain a customer with them without any problem Eric Lepelletier
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