Customer reviews of Ultra Secure (ultrasecuredirect.com)

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Acheteur Vérifié

Rating: 5 out of 5

Published on 17/07/2020 à 14h37 following a purchase from 25/05/2020

Perfect

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Acheteur Vérifié

Rating: 5 out of 5

Published on 17/07/2020 à 14h32 following a purchase from 23/05/2020

No problem

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Acheteur Vérifié

Rating: 5 out of 5

Published on 17/07/2020 à 14h22 following a purchase from 22/05/2020

very good service

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Verified Buyer

Rating: 5 out of 5

Published on 17/07/2020 à 14h09 following a purchase from 10/07/2020

Easy to find and order what I wanted on the site. Fast delivery and Ikm very happy with the drive alert product

Response from Ultra Secure (ultrasecuredirect.com) Published on 20/07/2020

Hello Alexander, thank you for taking the time out for the review, all are much appreciated
Regards
Mark

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Acheteur Vérifié

Rating: 5 out of 5

Published on 17/07/2020 à 13h51 following a purchase from 26/05/2020

NO PROBLEM

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Acheteur Vérifié

Rating: 5 out of 5

Published on 17/07/2020 à 13h18 following a purchase from 26/05/2020

Well, super satisfied with this doorbell, it works perfectly thanks to the collaborator of the company who informed me very very well and more the best, thank you, nothing to say, I recommend 200%

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Acheteur Vérifié

Rating: 5 out of 5

Published on 17/07/2020 à 13h12 following a purchase from 29/05/2020

Item matching my expectations. Serious seller and very fast delivery.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 17/07/2020 à 13h09 following a purchase from 21/05/2020

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 17/07/2020 à 13h03 following a purchase from 26/05/2020

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Rating: 4 out of 5

Published on 17/07/2020 à 12h40 following a purchase from 30/05/2020

Very good after-sales service, however I am disappointed with the quality of the alarm I bought, really low-end

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Response from Ultra Secure (ultrasecuredirect.com) Published on 21/07/2020

Hello,

I am truly sorry for this feeling.

This model has been quite well sold for years and we have rather positive feedback, but we understand that everyone can have their expectations.
Please do not hesitate to contact us so that we can discuss your needs with you, we can of course exchange your equipment since it does not meet your satisfaction.
However, you can also simply return it for a refund, you have 30 days for that.

Remaining at your service.

Best regards,
Christopher
Ultra Secure France (securitemarche.fr)

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Acheteur Vérifié

Rating: 5 out of 5

Published on 17/07/2020 à 12h39 following a purchase from 29/05/2020

Good technical support. The equipment meets my expectations. Easy to install. Fast delivery. Well done

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Acheteur Vérifié

Rating: 5 out of 5

Published on 17/07/2020 à 12h35 following a purchase from 24/05/2020

Corresponds to what I wanted and works perfectly

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Acheteur Vérifié

Rating: 5 out of 5

Published on 17/07/2020 à 12h30 following a purchase from 23/05/2020

Impeccable

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Acheteur Vérifié

Rating: 5 out of 5

Published on 17/07/2020 à 12h29 following a purchase from 02/06/2020

A site at your service, fast shipping....top!

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Verified Buyer

Rating: 5 out of 5

Published on 16/07/2020 à 22h39 following a purchase from 08/07/2020

Excellent service
Quick delivery
Very helpful on phone when had a question

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Verified Buyer

Rating: 5 out of 5

Published on 16/07/2020 à 19h59 following a purchase from 06/07/2020

Excellent service, prompt delivery, very helpful customer service & advice

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Verified Buyer

Rating: 5 out of 5

Published on 16/07/2020 à 14h48 following a purchase from 08/07/2020

Very good, great service. I would recommend

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Verified Buyer

Rating: 4 out of 5

Published on 13/07/2020 à 17h49 following a purchase from 04/07/2020

Would have been 5 stars... excellent service excellent product, easy to install as long as you are a bit tec savvy.
My only minor complaint is the door opening sensors, if you don't have flush fitting doors which most modern UPVC doors are not then the sensors will not fit, you have to make your own spacers which are not pretty or reliable, I would have paid extra for purpose built spacers to be included.
I like the fact that I can add to my system if need be.
But overall a very good product.

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Verified Buyer

Rating: 5 out of 5

Published on 13/07/2020 à 16h40 following a purchase from 03/07/2020

This garage alarm is excellent it was set up when it arrived, after installation it worked first time I can highly recommend them

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Verified Buyer

Rating: 5 out of 5

Published on 13/07/2020 à 15h28 following a purchase from 06/07/2020

Great company fast delivery prompt service and quality products

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Verified Buyer

Rating: 5 out of 5

Published on 13/07/2020 à 13h13 following a purchase from 04/07/2020

Just what I need to allow protection against potential leaks from hidden pipeWork.

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Verified Buyer

Rating: 5 out of 5

Published on 10/07/2020 à 21h45 following a purchase from 03/07/2020

Very pleased with the service I received, ordered a spare remote for my shed alarm from ultrasecuredirect.com on a Friday and I received it on the following Monday,Thank you for a first class service, from one happy customer.

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Verified Buyer

Rating: 5 out of 5

Published on 08/07/2020 à 18h19 following a purchase from 01/07/2020

Very fast delivery in a well packed box. Item appears to be working as per description.

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Verified Buyer

Rating: 5 out of 5

Published on 08/07/2020 à 17h47 following a purchase from 30/06/2020

Very impressed with the service from beginning to end.

Response from Ultra Secure (ultrasecuredirect.com) Published on 09/07/2020

Hello Peter
Thank you for the kind words, we are pleased you are happy with our service
Kind Regards
Stu

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Verified Buyer

Rating: 4 out of 5

Published on 08/07/2020 à 17h04 following a purchase from 01/07/2020

Fantastic service from ordering to delivery

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Verified Buyer

Rating: 5 out of 5

Published on 08/07/2020 à 16h56 following a purchase from 30/06/2020

I received my order quickly and no issues what so ever

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Verified Buyer

Rating: 5 out of 5

Published on 07/07/2020 à 19h40 following a purchase from 29/06/2020

Web site very good and informative. Order arrived as expected and Bluetooth items were already paired up for me. Instructions for programming mobile numbers into alarm were clear and easy to follow. No unforeseen problems with installation and alarm worked first time. Delighted with product.

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Verified Buyer

Rating: 4 out of 5

Published on 07/07/2020 à 19h28 following a purchase from 30/06/2020

After ordering, product arrived swiftly. It was well packaged along with clear instructions.

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Verified Buyer

Rating: 5 out of 5

Published on 07/07/2020 à 17h30 following a purchase from 29/06/2020

Good quality product quick delivery ten out of ten

Response from Ultra Secure (ultrasecuredirect.com) Published on 09/07/2020

Hi Dene
We appreciate you taking the time to do the review, much appreciated
Regards
Mark

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Verified Buyer

Rating: 5 out of 5

Published on 07/07/2020 à 14h24 following a purchase from 26/06/2020

Everything I ordered arrived okay

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Verified Buyer

Rating: 5 out of 5

Published on 07/07/2020 à 14h00 following a purchase from 30/06/2020

Brilliant service! Extremely helpful Technical Staff. Very quick delivery. Excellent products. Have ordered previously, will use again and would recommend.

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Verified Buyer

Rating: 5 out of 5

Published on 06/07/2020 à 13h05 following a purchase from 26/06/2020

All good decent piece of kit works well

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Verified Buyer

Rating: 5 out of 5

Published on 06/07/2020 à 12h45 following a purchase from 28/06/2020

Very pleased all round.

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Verified Buyer

Rating: 5 out of 5

Published on 05/07/2020 à 00h12 following a purchase from 26/06/2020

First class service from this company and very prompt delivery

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Verified Buyer

Rating: 5 out of 5

Published on 03/07/2020 à 21h00 following a purchase from 26/06/2020

Great service great product just as described

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Verified Buyer

Rating: 5 out of 5

Published on 03/07/2020 à 17h04 following a purchase from 26/06/2020

Very fast delivery fantastic service :)

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Verified Buyer

Rating: 5 out of 5

Published on 02/07/2020 à 17h16 following a purchase from 24/06/2020

Delivered on time, decent quality.

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Verified Buyer

Rating: 5 out of 5

Published on 02/07/2020 à 14h37 following a purchase from 24/06/2020

vendeur réactif et l'écoute des clients. Bon matériel

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Verified Buyer

Rating: 5 out of 5

Published on 02/07/2020 à 11h08 following a purchase from 23/06/2020

Had a problem with the order not being delivered. After 7days, e-mailed ( Stuart) All sorted in minutes and new one delivered next morning. Thank you. Brilliant service

Response from Ultra Secure (ultrasecuredirect.com) Published on 09/07/2020

Hi Neil
Thank you for the kind review, sorry the first delivery went astray, our couriers and the post office generally do a great job for us, but occasionally things go wrong, I am please all was sorted out for you
Best Regards
Mark

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Verified Buyer

Rating: 5 out of 5

Published on 01/07/2020 à 15h12 following a purchase from 24/06/2020

Excellent products and first rate service. Would recommend and will definitely use them agai.