Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 833 published reviews
5 9 176 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2020
A team of professionals at your service and listening to you. To recommend. A big thank you to you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2020
Good equipment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2020
very good responsiveness real pros
you have to buy French
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2020
Great, very useful for me
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2020
not yet fully installed this alarm...but all the tests carried out are very satisfactory....(because it is very imperative to spend a week understanding and trying everything on the kitchen table!....it's even fun!!!.... nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2020
very good and attentive because I had called for advice before ordering
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2020
Perfect delivery, on the agreed date and I am very satisfied. I recommend.
fanafn
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/02/2020
top product
perfect for its use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2020
Very good product, I recommend it
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2020
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2020
very serious site thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2020
Received within the announced deadlines and quality products and advice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2020
deadline respected ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2020
All good. Very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2020
Very clear site, fast delivery, no problems
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2020
Good product
Fast delivery
Very happy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2020
Very satisfied in every way, advice, welcome, delivery, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2020
No surprises Everything works perfectly
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/03/2020
Very professional service - good website easy to order. Even though we are in the middle of lock-downs for the Corona Virus the delivery was quick.
Response from Ultra Secure (ultrasecuredirect.com)
Thank you for the review, they are all read and appreciated
Best Regards
Mark
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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/03/2020
Excellent web site, easy to browse the products and all the detail you need to make an informed choice. Well done.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 24/03/2020
Good items, fast delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/03/2020
Very pleased with product and the service
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Verified Buyer
Rating: 4 out of 5
following a purchase from 23/03/2020
Website was efficient and item arrived quickly and was wrapped well.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/03/2020
Easy to order, fast delivery, good product
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/03/2020
First time using this company and so nice to get a company that delivers what it promises. From start to finish they have been excellent.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/03/2020
An excellent product, an auto mains torch. I previously had something else, not much cheaper and it failed.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 20/03/2020
Good service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/03/2020
Prompt delivery and very helpful.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/03/2020
Excellent customer service and help, swift and prompt delivery
Response from Ultra Secure (ultrasecuredirect.com)
Thank you for taking the time to do this review, always appreciated
Regards
Mark
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/03/2020
The alarm was delivered very quickly and was easy to set up. I wanted it as a warning of anyone approaching the front door and it has done that very successfully. Initially it was set too high and detected traffic passing on the road about 12 metres away so it does have a good range.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 17/03/2020
Excellent service, telescopic post delivered within 2 days of order placement.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 17/03/2020
one of the best will definitely use again
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Verified Buyer
Rating: 5 out of 5
following a purchase from 16/03/2020
Arrived on schedule and works perfectly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2020
Good information about the product on the website and also by phone. The order was received quickly and the various products configured. No issues with installation. Very good customer service support.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 16/03/2020
I easily found what I needed on the website and my oder was sent promptly. Very fast delivery. Excellent service!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/03/2020
Excellent value for money. Quick delivery and well packaged. Very pleased and will definitely shop here again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2020
Following my order, the delivery of the product was made within the expected deadlines. I contacted by phone for information on the operation of the device. A courteous technician informed me very well. Bravo for the after-sales service.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/03/2020
Delivery was quick and product worked exactly as expected. Advice I received prior to purchase over email was helpful and accurate.
Response from Ultra Secure (ultrasecuredirect.com)
Thank you for the review Nicola, much appreciated
Regards
Mark
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/03/2020
Easy to use and quick dispatch. Would recommend and will be back for more ourselves.
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