Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
Fast delivery, excellent communication and customer service before purchase and after. We are not tech savvy, struggled to pair pirs, we received phone call from a very patient and knowledgeable Peter, who talked us through every step of the way. I have already recommended to family. I am happy with my purchase and now feel a little more secure.
Response from Ultra Secure (ultrasecuredirect.com)
Thank you for the nice review, we are pleased Peter could be of help to you
Regards
Mark
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2020
Good items, fair prices, pleasant and competent reception.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/01/2020
good
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/02/2020
will do the job required for my Granddaughter premises without and load sounds
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2020
a very attentive and very friendly team, well done to you, I recommend with closed eyes, very competent.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2020
Purchase corresponding to my expectations. Listening to customers during telephone conversations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2020
Good product, fast delivery, very good. To recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2020
Compliant with the description and works very well installed 100m from the house and no problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2020
Super effective in delivery speed, the material is very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/01/2020
Good product, order received quickly, very good after-sales service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2020
The contact by phone is perfect, the person I spoke to is very competent and very pleasant, I sent a request for information on the site and received a very quick response by email. The alarm I bought from the BT range meets my expectations, hence my 5 stars.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2020
good product, delivery time respected I am looking for the same product with video on batteries and wireless
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2020
delivery respected nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2020
Several orders at securitemarche.fr. Fast and reliable delivery! Efficient after-sales service! A trustworthy shopping site. Thank you, good continuation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2020
Everything is very good, competent sales service, fast delivery, well-studied case, very well advised. Bravo, thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2020
Very good company, good product, delivery perfect, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2020
Fast delivery and product meeting my expectations. Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2020
Everything is good: good exchanges with the sales representative before purchase and good responsiveness from the after-sales technician following a faulty accessory received and exchanged immediately. Fast delivery, I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2020
Fast delivery, communication with after-sales service is great. The sellers know their jobs well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2020
Very well designed site and easy navigation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2020
Good product, delivery on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2020
Very satisfied with the quality of the material. Simple to install.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2020
I highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2020
Fast and compliant shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2020
Perfect I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2020
Very professional team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2020
Great team listening
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2020
Professionals at your disposal and attentive. Fast delivery. Excellent value for money.. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2020
Telephone information: OK Delivery: ok Connection and commissioning; without problems
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2020
perfect! I highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2020
fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2020
Nothing to complain about fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2020
Good material very easy to install and use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2020
Completely satisfied, I first ordered a product that did not suit me, the customer service was perfect very friendly and attentive, I was well advised I exchanged my product easily and I am completely satisfied with my new product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2020
Perfect, no defects, no settings, it sends me an SMS, 1 call every time I enter my garage, without ever failing. I have a hunting camera at 400 euros that is uncertain, which doesn't send all the time. So I recommend it to everyone, I think at this price no other alarm (SMS phone card) can compete! I have already tried IP cameras, and here the detection level is low, the slightest cloud or ghost triggers me 1 email, in short, I need to get another one for my isolated house in the countryside 83
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2020
perfect service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2020
Intercom operation like a walkie-talkie, a bit to get used to but I haven't found better.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/01/2020
Good product easy to install but narrow beam, I had to put two crossed to cover the width of my 5-meter path. I recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2020
Friendly and professional phone reception, after-sales service present
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2020
Very good
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