Customer reviews of Ultra Secure (ultrasecuredirect.com)

9,6 /10

Based on 10 833 published reviews

5 9 176 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 4 and 5 stars

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Verified Buyer

Published on 02/09/2019 à 21h52 following a purchase from 19/08/2019

Excellent

Verified Buyer

Published on 31/08/2019 à 11h19 following a purchase from 22/08/2019

Prompt delivery, excellent product and website easy to use.

Verified Buyer

Published on 30/08/2019 à 14h24 following a purchase from 23/08/2019

It just does everything you want it to do without fuss or frills.

Response from Ultra Secure (ultrasecuredirect.com) Published on 02/09/2019

Thank you for taking time out to review the Long Range Bell you have purchased
Best Regards
Mark

Verified Buyer

Published on 29/08/2019 à 13h14 following a purchase from 21/08/2019

A great seller, fast delivery, and a great item.

Response from Ultra Secure (ultrasecuredirect.com) Published on 02/09/2019

Thank you for the kind words regarding the Purchase of your Parking Post
Regards
Mark

Verified Buyer

Published on 28/08/2019 à 21h03 following a purchase from 20/08/2019

Found the website easy to use and navigate around. Checkout was quick and simple.

Verified Buyer

Published on 28/08/2019 à 19h48 following a purchase from 21/08/2019

easy site to navigate, clear description of their products and use. the alarm systems I purchase were easy to set up and get working. no problems so far and would recommend to others.

Verified Buyer

Published on 28/08/2019 à 13h24 following a purchase from 21/08/2019

found the process of navigating the site to the process oy buying & receiving goods
first class, as was the product it's self. have no problems in recommending this company
on the basis of my dealings so far and would be happy to use them again

Verified Buyer

Published on 27/08/2019 à 16h27 following a purchase from 20/08/2019

They had the product I wanted at a good price. Speedy, efficient service. Very happy to recommend.

Verified Buyer

Published on 23/08/2019 à 14h30 following a purchase from 16/08/2019

First time I have dealt with this company. I will say that the level of service and knowledge is absolutely outstanding. Will look forward to dealing with them again.
Peter (PMB Security

Response from Ultra Secure (ultrasecuredirect.com) Published on 30/08/2019

Thank you for the review Peter, we look forward to you visiting us again,
Kind Regards
Mark

Verified Buyer

Published on 22/08/2019 à 21h41 following a purchase from 15/08/2019

Was very happy with next day delivery and very satisfied with customer support

Response from Ultra Secure (ultrasecuredirect.com) Published on 23/08/2019

Dear Customer
Thank you for the review, I will pass it onto the team, thank you
Kind Regards
Mick

Verified Buyer

Published on 22/08/2019 à 19h14 following a purchase from 06/08/2019

I needed to find a replacement wireless burglar alarm which wasn't too expensive to purchase and to operate. I came across the Ultra Secure Direct website and found it was easy to browse through the products, checking what each base system provided and what could be added to them. Having decided what to buy it was pretty painless to register for an account and then to order what I needed. I was able to pay by credit card and two days later a well packed parcel arrived well in time for me to install the system at the weekend. With the additional instructions supplied by Ultra Secure Direct I found it was easy to install. I had a minor technical problem that I emailed Ultra Secure Direct about and they were very quick to respond and resolve the matter. When I have clocked a few hours up on this new system I will no doubt consider expanding it.

Verified Buyer

Published on 22/08/2019 à 16h27 following a purchase from 14/08/2019

Exelent service .happy with the product too

Verified Buyer

Published on 22/08/2019 à 13h49 following a purchase from 14/08/2019

great range of solutions to different problems and very helpful too.

Verified Buyer

Published on 21/08/2019 à 17h10 following a purchase from 11/08/2019

Good priced item, easy to fit,
Would say that base needs to have larger arms for fitting in to cement to give more stability !!

Acheteur Vérifié

Published on 21/08/2019 à 14h20 following a purchase from 13/07/2019

Serious company; very reliable materials. To recommend.

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Verified Buyer

Published on 21/08/2019 à 09h22 following a purchase from 12/08/2019

Works as advertised hope it is the same long term.

Verified Buyer

Published on 20/08/2019 à 18h38 following a purchase from 10/08/2019

Easy & fast transaction, Good fair prices.

Verified Buyer

Published on 19/08/2019 à 13h33 following a purchase from 12/08/2019

Very pleased with the bollard. Great service, very helpful help us find the product required. Highly recommended

Verified Buyer

Published on 16/08/2019 à 16h43 following a purchase from 09/08/2019

Delivered next day, also phone tech support was excellent.

Response from Ultra Secure (ultrasecuredirect.com) Published on 19/08/2019

Thank you for taking the time out to send a review Richard
Regards
Mark

Verified Buyer

Published on 16/08/2019 à 13h44 following a purchase from 09/08/2019

Comprehensive selection of Fold Down Parking Posts available via the web site and very good images of post(s) in a variety of positions. Simple to place order, but need to take care when ordering additional (same) keys.
This 900mm high, 76mm diameter post looks to be very robust and secure.
My only (minor) criticism is that the standard bolts included looked under specified for this weight of post so I have used longer and better quality bolts to secure it to the ground.

Verified Buyer

Published on 16/08/2019 à 13h14 following a purchase from 08/08/2019

Excellent service, helpful Sales staff, Prompt delivery..

Verified Buyer

Published on 16/08/2019 à 09h10 following a purchase from 08/08/2019

Once again have used before great service quality products

Verified Buyer

Published on 15/08/2019 à 17h35 following a purchase from 07/08/2019

Outstanding company and they stand by their product

Response from Ultra Secure (ultrasecuredirect.com) Published on 16/08/2019

Hi Dean, we appreciate you taking the time out to send this review
Regards
Mark

Verified Buyer

Published on 15/08/2019 à 17h19 following a purchase from 08/08/2019

Excellent service and a brilliant product. Highly recommended!

Response from Ultra Secure (ultrasecuredirect.com) Published on 16/08/2019

Hello David
Appreciate your feedback, I will pass the comments onto the team
Regards
Mark

Verified Buyer

Published on 14/08/2019 à 17h02 following a purchase from 06/08/2019

As usual a prefect and efficient service.

Response from Ultra Secure (ultrasecuredirect.com) Published on 16/08/2019

Hello Martin
Thank you for taking the time out for the review, remember where we are if required
Kind Regards
Stuart

Verified Buyer

Published on 14/08/2019 à 13h37 following a purchase from 06/08/2019

Excellent customer service and very prompt delivery. Can't fault them.

Verified Buyer

Published on 14/08/2019 à 09h34 following a purchase from 06/08/2019

Very Good service.

Verified Buyer

Published on 13/08/2019 à 17h40 following a purchase from 06/08/2019

Prompt delivery, relay worked perfectly, will definitely use again

Acheteur Vérifié

Published on 13/08/2019 à 09h29 following a purchase from 04/07/2019

perfect

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Verified Buyer

Published on 12/08/2019 à 19h55 following a purchase from 03/08/2019

Was very easy to buy and set up and do business with these guys

Acheteur Vérifié

Published on 12/08/2019 à 17h54 following a purchase from 01/07/2019

For the shipment within the deadlines and the product conforms. Not enough hindsight to rate the quality of the product

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Verified Buyer

Published on 12/08/2019 à 14h03 following a purchase from 04/08/2019

excellent price and quick delivery

Verified Buyer

Published on 12/08/2019 à 13h44 following a purchase from 04/08/2019

Fast prompt delivery

Verified Buyer

Published on 12/08/2019 à 13h44 following a purchase from 05/08/2019

Fast prompt delivery

Verified Buyer

Published on 08/08/2019 à 13h30 following a purchase from 01/08/2019

Help & support great and product equally satisfying!

Verified Buyer

Published on 08/08/2019 à 13h06 following a purchase from 29/07/2019

Good product. Helpful people to contact.

Acheteur Vérifié

Published on 08/08/2019 à 11h01 following a purchase from 17/07/2019

easy to consult

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Verified Buyer

Published on 08/08/2019 à 10h13 following a purchase from 30/07/2019

Prompt delivery and easy to set up.However instructions for the h/d alarm were poor but after a call to the support line the installation was completed and working

Acheteur Vérifié

Published on 08/08/2019 à 09h18 following a purchase from 11/07/2019

Top notch! Quality material at a very affordable price. An Ultrapir 3, two door or window alarms, an outdoor solar siren, an indoor siren. All linked together, controlled remotely with the remote control. If one of the devices is triggered, it signals the others. I took a subscription with a mobile phone operator for 2 euros/month. And it works perfectly. My chalet is now perfectly secured, I am completely satisfied. Thank you

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Acheteur Vérifié

Published on 08/08/2019 à 09h08 following a purchase from 07/07/2019

Very competent, quality product, very satisfied.

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