Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
Easy and effective for the technique
For customer service or simple inquiries, always available!! Thank you and congratulations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2019
Perfect contact and follow-up
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2019
Light materials but not expensive
And that works
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2019
Speed of delivery, careful packaging. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2019
Very good, I just recommended it to a friend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2019
Real professionals.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2019
VERY GOOD MATERIAL FRIENDLY STAFF PERFECT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2019
Team attentive to the customer
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2019
Fast delivery. I had an issue during installation. The technical support was very available and efficient.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2019
Very professional service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2019
Fast delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 14/03/2019
Website clear on content,use of alarms and cost.Instructions with alarm not so clear. I may suggest Ultrasecure UK read them through and then rewrite- you'd only need to do it once for each alarm and the end result would be much better. That being said managed to install it and very pleased with the product
Response from Ultra Secure (ultrasecuredirect.com)
Hello Neil, thank you for the comment, we are actually doing this, but it is taking some time going through our full range of products, but we take your comment onboard and agree
Regards
Mark
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/03/2019
Good telephone reception and professional, I recommend them
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2019
Serious site. The people are competent when asked for information and attentive to you. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2019
Very serious manufacturer, very involved, very professional and attentive to the customer, high-quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2019
Very professional, always attentive, fast shipping, stable products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2019
Very interesting about the products, quality, and delivery. In the case of a new purchase, I will not hesitate to consult this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2019
It was complicated for me to remove the pin code from my SIM CARD because I did not have a phone accepting mini SIM cards. The market security people kindly offered to send it to them to do it themselves. Generally speaking, the market security people are excessively friendly, competent, and helpful. I recommend their equipment that I use for monitoring my elderly parents and which only costs me 2€/month.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2019
Perfect simply
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2019
Fast and efficient service. Should sometimes choose more reliable accessories
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2019
Fast delivery, already configured material, ready to be installed. Everything works well. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2019
Extra
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2019
Commercial and technical service Very professional, very good advice. The person took the time to explain the operation to me and called me for installation follow-up. Really great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2019
No remarks everything was perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2019
Salespeople attentive, clearly answering questions by responding to each of my many inquiry emails. They are good advisors and really nice. Highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2019
Order received quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2019
Service and advice prior to purchase: IMPECCABLE! I particularly recommend this site as a new customer from Marseille, I was super informed before the purchase, and after the purchase, very good quality products and especially great customer service (especially for pairing remote controls with a central unit). I think I would not have had the same quality of service in Marseille. Go there with your eyes closed! You are dealing with honest and competent people.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2019
Excellent product and perfect service.
I am delighted.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2019
Good ????
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2019
Impeccable service, fast. I recommend.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/03/2019
Excellent
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/03/2019
Post arrived quickly , looks and feels very strong , yet to fit it , but a sturdy bit of kit
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/03/2019
The technical advice and service was superb. The order arrived very quickly it was well packed and the sensors preprogrammed . My one comment concerns the instruction booklet which could have been written in more clear English .
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/03/2019
Very good piece of equip this is my second and a good option to hard wiring. The beauty is it works as stated
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/03/2019
I received the purchase promptly and very well packed and protected (it was light bulbs). The website seems fine, easily navigable.
Five star rating for both..
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/03/2019
Order arrived promptly. Have not installed the product yet.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/03/2019
Very good website ??
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/03/2019
Bang on time, good stuff
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/03/2019
Does exactly what it says on the box.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/03/2019
Great price, fast delivery, great service, will highly recommend.
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