Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.
Thank you for your professionalism
Quick response
Available for the customer
Package received on time
Already scheduled... just need to fix it
No regrets, I highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2017
Serious
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/02/2017
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2017
reliable material and good advice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2017
Very satisfied with the product, I even plan to recommend a motion detector in the coming days
Very good site and top delivery, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2017
And very reactive in case of issues
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2017
The - The French manuals are sometimes not obvious to understand.
The + The team is attentive and supports its customers. Bravo.
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Response from Ultra Secure (ultrasecuredirect.com)
Hello Sir,
Thank you for your review and comment.
Indeed, we are trying to gradually improve these manuals, but it is a long and tedious job.
However, as you say, we make it a point to be available to the customer to explain the operation ourselves and to guide customers in configuring their equipment.
Remaining at your disposal if necessary.
Best regards,
Christopher
securitemarche.fr
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2017
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2017
reactivity, and quality in answering questions
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2017
VERY GOOD If I need, I will reorder
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2017
very good customer service, very professional staff, to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2017
Perfect reception and service. Attentive staff. To recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2017
The best rating. Perfect service and product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2017
Very professional staff who call you as soon as a supplementary product you want is restocked, perfect ??
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2017
correct and very serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2017
Speed, quality/price exemplary contact, others would do well to take note.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2017
very competent interlocutor, careful and fast shipping, I recommend this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2017
RESPECTED DEADLINES
CLEAR RESPONSE ON THE PHONE
VERY PROFESSIONAL
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2017
very serious, good communication with the customer, good follow-up of the order and very fast delivery, I reorder
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2017
Serious site with good customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2017
very good material
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2017
Reliable. Very good service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2017
Great, good advice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2017
Perfect, a technical question asked on the phone, immediate response, good material in service for several months now, everything is perfect...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2017
Excellent.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2017
Perfect reliable material serious store
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2017
Very satisfied, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2017
Compliant and fast. Recommended
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2017
Very good product, completely in line with my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2017
fast shipping, the material is easy to install and works without problems.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2017
very good product in accordance with the description very well packaged shipping and delivery very fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/04/2017
Nothing abnormal to report. Good site, good order, good delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2017
Great product with top-notch customer service
Nothing to complain about
Bravo
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2017
Clarity of the site confirmed, description of effects perfectly compliant and strict respect for deadlines. Finally, and to highlight: particularly maintained commercial spirit. Exceptional transaction.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2017
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2017
very responsive. device that meets my request. thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2017
Very satisfied with your two products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2017
Purchase alarm power cut = telephone contact, shipping times and prices very satisfactory.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2017
perfect fast delivery very satisfied. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2017
everything went well, the order arrived quickly. Nothing to say.
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