Customer reviews of Ultra Secure (ultrasecuredirect.com)

V

Verified Buyer

Rating: 5 out of 5

Published on 24/03/2017 à 13h56 following a purchase from 15/03/2017

Very good

V

Verified Buyer

Rating: 4 out of 5

Published on 23/03/2017 à 15h42 following a purchase from 13/03/2017

Very good & easy to use, ordered security alarm for my caravan which was easy to set up. I got in touch with firm with one or two queries quick & clear response given.

V

Verified Buyer

Rating: 5 out of 5

Published on 22/03/2017 à 16h25 following a purchase from 10/03/2017

good service and knowledge

V

Verified Buyer

Rating: 4 out of 5

Published on 22/03/2017 à 13h05 following a purchase from 13/03/2017

Would have given 5 stars because excellent help on the online chat and quick turnaround. Good prices too. Unfortunately have to pay for the return of a faulty item!

V

Verified Buyer

Rating: 5 out of 5

Published on 22/03/2017 à 04h36 following a purchase from 13/03/2017

Really easy to see what I wanted. The order was despatched and received within days. Excellent service would use again and recommend to others.

V

Verified Buyer

Rating: 5 out of 5

Published on 21/03/2017 à 18h16 following a purchase from 07/03/2017

prompt delivery product works well

V

Verified Buyer

Rating: 5 out of 5

Published on 21/03/2017 à 14h17 following a purchase from 13/03/2017

Very good products and service - am happy to give a recommendation

V

Verified Buyer

Rating: 5 out of 5

Published on 21/03/2017 à 14h07 following a purchase from 11/03/2017

great got what i needed very quickly

V

Verified Buyer

Rating: 5 out of 5

Published on 21/03/2017 à 13h40 following a purchase from 13/03/2017

An excellent website, with first class security products. Very speedy delivery of goods, using a excellent carrier.

V

Verified Buyer

Rating: 5 out of 5

Published on 19/03/2017 à 11h52 following a purchase from 04/03/2017

Very helpful . Didn't understand much about the product I was buying so I called them
And they were very helpful. They missed something out of the parcel but I received it the next day will be using again.

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 18/03/2017 à 15h31 following a purchase from 09/02/2017

Everything was OK

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V

Verified Buyer

Rating: 5 out of 5

Published on 17/03/2017 à 20h00 following a purchase from 08/03/2017

The UltraSecure website was easy to navigate, and the products clearly described. I found what I was looking for with very little trouble. The ordering process was easy and uncomplicated. Communication was good, and I was kept updated as to when to expect my goods. I was given a one hour delivery slot, which allowed me to plan the rest of my day. Despatch was extremely quick, with the goods, ordered before midday, arriving on the following day. The quality of the security products is high, and I shall recommend the site to my friends.

V

Verified Buyer

Rating: 5 out of 5

Published on 17/03/2017 à 19h46 following a purchase from 08/03/2017

Clean easy to navigate website

V

Verified Buyer

Rating: 5 out of 5

Published on 17/03/2017 à 17h29 following a purchase from 09/03/2017

Ordered and received next day delivery. Item supplied is exactly as required.

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 17/03/2017 à 15h45 following a purchase from 10/02/2017

Good

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V

Verified Buyer

Rating: 5 out of 5

Published on 17/03/2017 à 13h54 following a purchase from 28/02/2017

Excellent, easy to use website, simple and speedy online ordering, great range of British made products. Good value.

V

Verified Buyer

Rating: 5 out of 5

Published on 16/03/2017 à 17h41 following a purchase from 08/03/2017

VERY GOOD THANKS

V

Verified Buyer

Rating: 5 out of 5

Published on 15/03/2017 à 16h43 following a purchase from 07/03/2017

Well packaged well presented prompt delivery - manufactures videos are a tad diy but the product is close to perfect instructions were very well presented build quality is very robust compared with big name alarms highly impressed with the system we have - purchased as a stand alone system for our company vans dial out function was exactly what we needed and in the current climate the company could well be on to a winner with a vehicle adaption of the kit ! 10/10

V

Verified Buyer

Rating: 5 out of 5

Published on 15/03/2017 à 16h18 following a purchase from 07/03/2017

Very helpful when telephoning for information, and a quick response in sending my order.
Thank you.

V

Verified Buyer

Rating: 5 out of 5

Published on 15/03/2017 à 13h02 following a purchase from 07/03/2017

first class I would recommend to anyone

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 15/03/2017 à 09h07 following a purchase from 16/02/2017

Professional in the approach. Very good.

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V

Verified Buyer

Rating: 5 out of 5

Published on 14/03/2017 à 21h06 following a purchase from 04/03/2017

Great product.

V

Verified Buyer

Rating: 5 out of 5

Published on 14/03/2017 à 18h58 following a purchase from 02/03/2017

Very helpful

V

Verified Buyer

Rating: 5 out of 5

Published on 14/03/2017 à 17h16 following a purchase from 04/03/2017

Fantastic
Easy set up, as sensitive as it needs to be.
This is the second unit I've bought
The first one is still working fine in my van

V

Verified Buyer

Rating: 5 out of 5

Published on 14/03/2017 à 15h20 following a purchase from 06/03/2017

Cool

V

Verified Buyer

Rating: 5 out of 5

Published on 14/03/2017 à 13h03 following a purchase from 05/03/2017

Good value product delivered swiftly.

V

Verified Buyer

Rating: 5 out of 5

Published on 13/03/2017 à 15h30 following a purchase from 27/02/2017

Excellent Service - Bought Wrong Item for our Needs was Exchanged at NO cost to our selves instantly - Super Service - Highly Recommended

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 13/03/2017 à 10h42 following a purchase from 25/02/2017

Fast, reliable and precise!

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V

Verified Buyer

Rating: 5 out of 5

Published on 11/03/2017 à 17h56 following a purchase from 03/03/2017

excellent product and service, immediate response to a slight paperwork issue.

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 11/03/2017 à 10h04 following a purchase from 06/02/2017

Impeccable

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 10/03/2017 à 21h22 following a purchase from 24/02/2017

Trustworthy site. Item received on time as expected but it remains acceptable. User manual in French well explained

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Response from Ultra Secure (ultrasecuredirect.com) Published on 21/03/2017

Hello,

Glad that you are generally satisfied.
Please excuse us if the time seemed long to you, we did respect the deadlines: ordered Friday afternoon, shipped Monday (we are closed on weekends), delivery to the relay point on Wednesday (48h delay for Bouches-du-Rhône).
What surprises me about the mentioned urgency is that the package was only picked up the day after tomorrow?

I hope nonetheless that you are satisfied with our service following the various phone exchanges.

Remaining at your disposal if necessary.

Best regards,
Christopher
securitemarche.fr

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 10/03/2017 à 19h13 following a purchase from 20/02/2017

Very good phone reception, affordable prices and wise advice, keep it up

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A

Acheteur Vérifié

Rating: 5 out of 5

Published on 10/03/2017 à 18h18 following a purchase from 12/02/2017

Very good service, no surprises

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A

Acheteur Vérifié

Rating: 5 out of 5

Published on 10/03/2017 à 18h18 following a purchase from 06/02/2017

Very good site

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 10/03/2017 à 17h38 following a purchase from 12/02/2017

serious, efficient, missing 1 or 2 warning stickers in the package, unfortunate.

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Response from Ultra Secure (ultrasecuredirect.com) Published on 21/03/2017

Hello,

Following your customer review, I checked your order and do not see any stickers, are you sure you added them to your cart?
Remaining at your disposal if necessary.

Best regards,
Christopher
securitemarche.fr

V

Verified Buyer

Rating: 5 out of 5

Published on 10/03/2017 à 15h20 following a purchase from 02/03/2017

Helpful customer service and very swift delivery

V

Verified Buyer

Rating: 5 out of 5

Published on 10/03/2017 à 14h38 following a purchase from 01/03/2017

Very easy ordering, great information and immediate response to my chat line questions, very helpful and knowledgable and guided me to the right product.very fast delivery and great product.thank you.

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 10/03/2017 à 14h06 following a purchase from 06/02/2017

Order arrived on time, the salesperson understood my request well. Serious.

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A

Acheteur Vérifié

Rating: 5 out of 5

Published on 10/03/2017 à 13h54 following a purchase from 18/02/2017

satisfied

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A

Acheteur Vérifié

Rating: 5 out of 5

Published on 10/03/2017 à 13h45 following a purchase from 20/02/2017

Very professional team.

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