Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
Hello, in the coming days I will order another Dakota 2500 from you.
As a commercial gesture, could you promise to include a niche for my sister?
Thank you in advance.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/11/2016
Fast shipping, good customer service on the phone, clean.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2016
Very satisfied !!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/11/2016
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2016
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2016
Nothing to add, well done!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2016
Very good service, satisfactory product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2016
SUPER seller, fast shipping and excellent quality material purchased.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2016
Nothing to add, it's impeccable all around. Well done!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2016
Responsiveness and contact
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2016
Great site, very responsive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2016
Fast shipping and competent technician.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2016
Very good. Exceptional after-sales service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2016
Order as expected, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2016
Fast, product well packaged, matches the products seen online ... Nothing to add
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2016
Serious company with ultra-fast delivery, congratulations to the whole team. See you soon
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2016
Very practical, the product I selected meets my expectations, it perfectly fulfills my needs.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2016
Clear site and company easily reachable by phone
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/12/2016
All OK
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2016
Works correctly, effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2016
Reliable, very fast delivery, nothing to add
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2016
Very responsive after-sales service, I contacted them for help with installation, the person I spoke to was very competent. Good value for money product, I plan to recommend products from the same range to complete.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2016
Perfect. I use this alarm to secure an agricultural shed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2016
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2016
Very practical
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2016
Excellent commercial service, very good advice before purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2016
No problem. In case of an issue, a contact person online without extra charge.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2016
Very good site and good contact
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2016
Well, I regret that there are not more explanations about the material when buying, missing some spacers, had to put interfaces
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Response from Ultra Secure (ultrasecuredirect.com)
Hello,
We apologize for your feelings. I see that you called us 3 times before the sale and 4 times after, you should not hesitate if you needed more information.
Regarding the 'spacers', I am sorry, I do not understand. As my colleague indicated to you on December 19, depending on your installation, you needed to raise the door contact due to the fact that you have a shift. However, this is not something that is provided, I cannot understand what your son-in-law had more.
What I know: these door contacts are delivered with double-sided tape, period. Do not hesitate to contact our service by phone to give us more information. We strive to respond to each request as best as we can.
Best regards,
Christopher
securitemarche.fr
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/11/2016
Very good, good advice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2016
Very good. Technicians are attentive.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2016
Perfect, and within the deadlines
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2016
Speed and compliance.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/11/2016
Order placed on November 14, package available at the relay point on November 26. That's long! However, the wireless doorbell purchased works perfectly and the transmitters seem particularly well protected against humidity. It is possible to place the transmitters away from humidity (in the mailbox for example) and use a remote wired push button (I did it and it works perfectly). The announced range of 700 m in free field seems real.
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Response from Ultra Secure (ultrasecuredirect.com)
Hello,
I fear there has been confusion.
Your order, placed on Saturday 19/11 at 14:07, was shipped on Monday 21/11. Delivery to the relay point the next day, Tuesday 22/11 at 11:57, package that you picked up at 15:11 the same day.
The rest of your comment fits well with the product purchased, so I think you know well which order it is, but perhaps a small misunderstanding regarding the dates and another order you may have placed online?
Nothing very serious in any case, I just wanted to clarify because our quality of service is very important to me and my colleagues.
The main thing is that the material satisfies you.
We remain at your disposal if necessary.
Best regards,
Christopher
securitemarche.fr
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2016
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2016
Good value products that work and very good service.
Nothing to complain about
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/12/2016
Order the same day received the next day....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2016
Not bad.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2016
Really very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2016
Really pros, thank you
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