Customer reviews of Ultra Secure (ultrasecuredirect.com)

Quality product - serious service - reliable after-sales service

A1product peace of mind for belongings

Very good.

would recomend this site

On time delivery, good product but those tech boys are the best and you can get to them easy. this is a great all round company
best regards
Eugene

Really quick and efficient

very Good

GREAT!!!

Speed, responsiveness, and skills. I recommend this site.

Perfect

Excellent advice from professionals!

Very good, I recommend it's great
There should be a clearer explanation for installation

Good technical information and respect for delivery deadlines

Website: First thing to know is about putting a tailored package together. I chose to use the website for this. The thing to note is choose and alarm and put it in your basket and then you will get to see all the options - it's far quicker than trying to hunt around for them.
Product: Be aware when an alarm signal strength says line of site it means it. I bought the Sky Link system and the signal was just not strong enough to travel through the wooden shed across 20 meters of land and into the house.
Service: Buying the wrong alarm was not a problem though. The company really does have an alarm for all situations, as i found out when I rang them. Hindsight being a wonderful thing I should have phoned the service line at the outset - the company clearly values old fashioned human support. I spoke to Luke who deserves a name check for being so helpful. Having discussed the signal issue I left it with Luke who called back five minutes later having matched up a different system to my requirements, which came out at just a few £s more. In fact the Red Shield Security alarm I received has more functions and comes standard with more items like an outside bell and the 150/200 meter signal strength did the job.
I could have sent the original back and then received the second system, but I chose to purchase the second system there and then and opt for a refund on the first system. The company arranged to deliver the second system and collect the first one at the same time and a week later I received notification of a refund.
Conclusion: Honestly I can't fault ultrasecuredirect, I don't normally write reviews, but I felt compelled to this time and I recommend the company without hesitation. I'm not sure I'll ever need another alarm - , but if I do I know where I will be spending my money and I'll be calling them first this time.

Very fast service and security post as ordered, perfect thank you.

First class service and communication

Simple alarm to set up works very well helped by quick and efficient technical support I recommend
RS

Good

Very good

It's perfect

Delivery: perfect. Use: I only received the manual in French a week later, too bad. Material: I tried it in the configuration I wanted and it didn't work (use at 30 meters with a separating wall), so I have to revise my copy.

Very fast delivery, simple product to use and to set up.

ORDER AS EXPECTED, reasonable deadlines and good quality overall

Good

Good price and very speedy delivery. Would recommend.

Very good

Contact in case of potential issues, perfect and does everything for you.

Very interesting site, a lot of choices at reasonable prices to recommend to friends

Very good! Order received on time. Some people tried to see what was in the mail but fortunately there is a reinforced part. The material works well!

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Serious, advised

Practical and user-friendly

Very good, fast delivery, nothing negative

TOP, THE reference for safety equipment

order received well, no issues.

Very good

Order compliant and very fast shipping

fast, good material

Net not too complicated attractive

very serious. Listening to the customer. Very efficient and persevering technician for the proper functioning of the equipment.