Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 905 published reviews
5 9 239 85% 4 1 343 12% 3 240 2% 2 37 0% 1 46 0%

Summary of reviews

Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.

Reviews 4 and 5 stars

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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/08/2015
Very good service.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 01/08/2015
Excellent service, delivery and price.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 26/08/2015
Easy to use
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 28/07/2015
Excellent quick service
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 18/08/2015
Knowledgeable and Helpful when asked a question and delivered very quickly
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 06/07/2015
Speedy delivery, the tool works well, no problems whatsoever. (Checkout process could be a bit more user friendly i.e. simpler)
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 14/07/2015
The website is excellent, products excellent, customer service excellent and very fast delivery. Very good company.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 16/09/2015
Truly amazing service Placed the order around lunchtime and the product was delivered to my door in London by lunchtime the next day..Thank you so much
Mike Trussell 19/9/2015
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 14/08/2015
Excellent products, quick service and advice. A+++
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 07/09/2015
Quick delivery great product fantastic price highly recommended
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/07/2015
Website was easy to use with loads of choice. Delivery was prompt and my parking space is now secure.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 09/09/2015
Does the job in terms of offering security options for vvarious requirements.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2015
Very fast shipping and very good technical information. So far, super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2015
PERFECT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2015
Order received quickly, no problems.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2015
Fast delivery, perfect packaging, pleasant and competent phone contact, I recommend this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2015
always satisfied. Unfortunately, items are often out of stock in the BT range.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2015
Very good product and very good service, good after-sales service, they inform us in case of delay, top-notch
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2015
Speed, no issues at all
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/08/2015
very good, good material, clear explanations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/08/2015
Package delivered quickly, product conforms to the description. Not tested yet.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2015
Package received quickly even on the other side of the planet (Tahiti)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2015
Respect for deadlines, quality products (wireless intercom), very clear manual + accompanying letter.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2015
the equipment is well protected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/08/2015
very good site, fast delivery, everything is perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2015
I was very well informed by phone before making my choice and the product I ordered perfectly matches what I was looking for. I hope it will last a long time and if not, that the after-sales service will be assured as well as the spare parts (like the air hose for example). Thank you very much and especially to the person I spoke to on the phone.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2015
Everything is very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2015
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2015
Excellent advice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2015
Excellent. Very good technical support for using the product (sent by email a diagram adapted to my problem). A fixing part with a slight defect was changed free of charge and very quickly. And a quality/price ratio that is quite satisfactory, the product providing full satisfaction.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2015
Great
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2015
valid site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2015
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2015
fast delivery. pleasant phone reception.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/07/2015
equipment easy to install, customer service well followed. it's a shame to have forgotten to include the adapter plug, which complicated the process a bit. but everything is back to normal.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/07/2015
Affordable fast correct efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2015
Efficient and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2015
I did not visit it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2015
Excellent reception, very fast delivery service. Perfect after-sales service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2015
Quality equipment at a very attractive price. I highly recommend this site.
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