Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
Once I found the website I was surprised by the choice of barriers there are.
Good quality and value for money too.
Delivery was prompt.
Overall, nothing negative to say
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 23/02/2024
Telephone support is excellent when making a product enquiry. Technical support by email works well with replies usually the same day.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 21/02/2024
I found the exact bollards I was looking for on their site at about half the price I'd found elsewhere. From the moment I ordered to taking delivery, it took about 23 hours at no extra cost! I'd highly recommend ultrasecuredirect
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 19/02/2024
Fast delivery
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 19/02/2024
My first order was delivered on time and of good quality . Unfortunately I had to return it as it wasn't quite right for my requirement . My fault , not the product .
The return / refund was dealt with effectively and without fuss . That made me feel confident in using Ultrasecure again , which I did for an entirely different product .
That too was delivered on time and of high quality . No hesitation to use them again if the need arises .
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 19/02/2024
Very good service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 18/02/2024
Great service and speedy delivery
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 16/02/2024
I have ordered from UltraSecureDirect a few times and always been pleased with the speed of delivery, the condition the items arrived in, the quality if the items and the advice they have given when I have rung them and asked questions. Overall pretty good to do business with.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 16/02/2024
Excellent product
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 14/02/2024
Good product delivered swiftly
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 14/02/2024
I have had a few items from Ultrasecure over the years and i have always been pleased with my products and with their speedy delivery. would recommend to anyone
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/02/2024
Excellent service and product highly recommended.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/02/2024
Good quality security post and fast delivery
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 11/02/2024
Just the product i was looking for
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 11/02/2024
Very happy with the website; easy to use and find the product I was lookng for. Ordering was straightforward.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/02/2024
My first order; excellent sevice and delivered promptly.would order from them again.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 06/02/2024
Help before I bought the product was superb. The product itself is fantastic and does what I hoped it woild do.
However the written instructions that came with it, could be improved. The writing was too small so very hard to read. Also there was a sheet wth another unrelated product that confused me.
I had a little trouble setting up the alarm and understanding it so phoned for help. The pjone wasn't answered and after a day or two I got a personal email with detailed instructions.which I followed successfully. I was hopo g for a phone call but it didn't happen.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 07/02/2024
Excellent service. Thanks.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 05/02/2024
Delivery turned up the next day.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 04/02/2024
xxxxxx
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 03/02/2024
The website was reasonably easy to navigate, the customer service was excellent and the items purchased do exactly as we hoped. We would not hesitate to use this company again if the need arises.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 01/02/2024
Fast deliver of a good product, at a reasonable price. Slight hiccough with paypal payment resolved quickly without delaying order. Very pleased, Thanks you!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 01/02/2024
Whilst unfortunately the product that I ordered and promptly received had to be returned as it didn't quite work for what I wanted , the service and response was five star . Nothing wrong with the product which was good quality .
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 01/02/2024
We ordered a set of three night lights/torches which were delivered quickly. They are a great security feature and we are so glad we got them. Absolutely essential for power cuts at night and so useful. Thoroughly recommended.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 01/02/2024
Very good
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 31/01/2024
Great product - all as promised.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 31/01/2024
I've been using Ultra secure products for years - we use personal alarm systems as our son has epilepsy. The products always arrive quickly and are reliable. The tech support is also really good too.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 30/01/2024
Good product..Fast despatch
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 27/01/2024
Good service Product. Product "Does what is sys on the tin!"
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 25/01/2024
Garage alarm, with repeater.
Reasonably okay for the price, But
PIR sensor only works for up to 2m, so had no option other than to install covering the doorway -shed is 5m x 5 m.
Assembly sketches don't reflect the actual appearance of the step main bits of kit. As a result it took me some time to figure out that the pieces had to be paired locating the pairing buttons was a pain, but got there in the end.
Would have expected better for the money.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2024
Very satisfied with the autonomous wireless alarm kit. Very responsive customer service. Thanks to the technicians who provided me with clear answers regarding the settings of the detectors. This autonomous system was very easy to install and works perfectly. I recommend it to anyone looking for a simple alarm kit.
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 04/01/2024
Exactly what I wanted.
Stuart was most helpful and responded quickly to a couple of queries.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 23/01/2024
Very good.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/01/2024
gtreat prompt service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 20/01/2024
Prompt service, good produc
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 19/01/2024
It is a very reliable product, but the lock is very weak. I had to upgrade a bit to use a more secure lock
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 19/01/2024
Fast processing and dispatch of order. Only 1 hour 18 minutes from placing order to receiving 'Item has shipped' confirmation email. Excellent service and a bench-mark for others to follow!!!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 16/01/2024
Looking for a specific proximity alarm I telephoned Ultrasecure. Given good advice and an item number to look for on their website. Ordered Monday and received Tuesday, the alarm works perfectly and was so easy to install - just what I was after. Ultrascure's adivce and assistance was second to none. Highly recomended. GVB
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/01/2024
Excellent product and fast delivery
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/01/2024
Super efficient delivery. Great product at a very reasonable price and super responsive and communicative on questions. Highly recommend.
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