Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 905 published reviews
5 9 239 85% 4 1 343 12% 3 240 2% 2 37 0% 1 46 0%

Summary of reviews

Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.

Reviews 4 and 5 stars

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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/04/2023
Very good service, prompt & efficient, would definitely recommend.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/04/2023
Very satisfied with the product,works well, direct replacement for a defective sigma alarm. Would certainly use Ultra secure direct again
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2023
Perfect, the material is compliant and the explanations are accurate.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/04/2023
Basically a very smooth transaction from placing the order to receiving.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2023
Contacted for more details. Excellent advice. Fast delivery. Material used since and very efficient. Good professionals.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/04/2023
Excellent service from start to finish.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 14/04/2023
Post arrived as promised in good condition and was easy to fit, very pleased with purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2023
the best alarm
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2023
Nothing to complain about, delivery time, product, all good. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2023
Simple to use and good quality material, top customer service.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 13/04/2023
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2023
Order conforms to my expectations. Before giving my opinion, I wanted to have some perspective on the use of this box. Now, after two months of use, I can say that I am very satisfied with my purchase. I use it for a freezer located in my garage with a temperature probe. The SMS alarms work well with one or several phone numbers, very practical especially when going far from home. For info, I equipped the box with a Free SIM card at 2€ and it works well thanks to the remote antenna that I positioned in the best place for good reception.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2023
Very good, the order was sent very quickly, with very competitive shipping costs for a shipment to New Caledonia, the customs formalities went smoothly, the documents were compliant. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2023
Good advice, good service, and satisfied with the materials.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2023
Ultra-fast shipping and very responsive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2023
Works very well. The customer relationship is top-notch; there's always someone for advice or guidance. The point to improve: the screws of the devices are microscopic; you need watchmaker screwdrivers, and when setting up the device, you must not lose the small screw, otherwise it's a hassle.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2023
Delivery on time, material installed, it works.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2023
Purchase conforms to my expectations, good commissioning and good operation to date.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2023
Simple product and in line with my expectations. I plan to order new products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2023
Good welcome, good product, fast delivery, a few updates to be made in the manual.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/03/2023
Delivery a bit longer than usual. Easy to use site but a bit too many references for apparently identical products?. Remote controls rather fragile.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/03/2023
Everything was perfect, from the order to the delivery as well as your technical advice during installation. Too bad that for the transmitter you can't put a nano chip, as all current phones are equipped with it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/03/2023
simple site - practical
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2023
Customer service is attentive. Quick responses.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2023
Fast shipping and efficient customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2023
Clear product search. Order taking at the level of other merchant sites.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2023
very good no problem to date but not yet installed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2023
Always good and always available for additional information on the products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2023
Efficient and inexpensive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2023
Responds quickly and well to our requests
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2023
Technical sheets of the products are very clear and detailed. Effective response to questions. Professional and fast service. Product received as described.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2023
Excellent communication.
You can go there with your eyes closed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2023
Relevant advice. Product as described. Very fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/03/2023
Fast shipping and within deadlines. The product is a bit more qualitative than I imagined but works well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2023
Very good including relationship with customers
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2023
excellent advice. Fully satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2023
Very good site, high-performance material, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2023
Thank you for your professionalism
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2023
Much better than other cameras and ease of use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2023
Very good
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