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A
Rating: 4 out of 5
Very good product, conforms to the order, easy to install
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Customer reviews of Ultra Secure (ultrasecuredirect.com)
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
Summary of reviews
Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
Reviews 4 and 5 stars
Reset filtersV
Rating: 5 out of 5
great product and the staff where very helpful with a quick response to my email
A
Rating: 5 out of 5
Information is completely correct and satisfactorily completed by the advisors on the phone
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A
Rating: 5 out of 5
Very satisfied with the site and the delivery.
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A
Rating: 5 out of 5
Very good communication by phone, good advice, materials received quickly and meet expectations.
In service and satisfied with our purchase.
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In service and satisfied with our purchase.
A
Rating: 4 out of 5
Good product that presents an interesting quality / price ratio.
Navigation on the site is pleasant.
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Navigation on the site is pleasant.
A
Rating: 5 out of 5
The 2 detectors and the reception module work very well, this with a distance of 150m and masked by some bushes. Fully satisfied
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A
Rating: 5 out of 5
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A
Rating: 5 out of 5
Very good value for money, practical when you just want an alarm with remote control.
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A
Rating: 5 out of 5
Following your advice, the ordered item corresponds to my needs. Fast delivery
MZ
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MZ
A
Rating: 5 out of 5
Very happy. The detectors and doorbells work wonderfully.
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A
Rating: 4 out of 5
Hello
it does the job
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it does the job
A
Rating: 5 out of 5
Order sent quickly. I recommend.
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A
Rating: 4 out of 5
Fast and compliant delivery
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A
Rating: 4 out of 5
I just have a downside on the quality and responsiveness of the remotes. I have already changed the battery to see if it would reduce the little responsiveness (sometimes you have to press many times to arm or disarm the alarm.
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A
Rating: 5 out of 5
Very satisfied, I recommend.
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V
Rating: 5 out of 5
Had a small problem, contacted them, quick response, all sorted now.
Thanks
Thanks
V
Rating: 5 out of 5
Top quality products securely packed. I recommend this company.
A
Rating: 5 out of 5
VERY GOOD CUSTOMER SERVICE SUPER AND FRIENDLY
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A
Rating: 5 out of 5
Hello, very welcoming and very professional staff, fast delivery
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A
Rating: 5 out of 5
Impeccable
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V
Rating: 5 out of 5
Great quality product at a good price.
I like the product and also the service.
Items arrived quickly and had already been set up to work as a network.
I'll be buying more
I like the product and also the service.
Items arrived quickly and had already been set up to work as a network.
I'll be buying more
A
Rating: 5 out of 5
Perfect order
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A
Rating: 5 out of 5
very satisfied with the customer service
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A
Rating: 5 out of 5
Delivery of a REOLINK camera that is compliant and very fast, plus wise advice and effective assistance. Very good company!
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A
Rating: 5 out of 5
The camera is used for contact with an elderly person in case phone calls are not possible, this is very useful and avoids certain trips.
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A
Rating: 5 out of 5
Always available on the phone
Very attentive
Very good site
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Very attentive
Very good site
A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
Competent technician
Fast shipping
Good alarm settings
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Fast shipping
Good alarm settings
A
Rating: 5 out of 5
Top of the top
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A
Rating: 5 out of 5
Fast and compliant delivery to the order, item very well packaged and therefore protected.
Very well designed website: photos, details, and explanations about the items.
I recommend this site.
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Very well designed website: photos, details, and explanations about the items.
I recommend this site.
A
Rating: 5 out of 5
Compliant with the description.
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A
Rating: 5 out of 5
efficient service.
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A
Rating: 5 out of 5
Very good material
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
They have great patience and very good advice
Thanks again to them
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Thanks again to them
A
Rating: 4 out of 5
I would have liked a response to my phone call regarding the follow-up of the after-sales service
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A
Rating: 5 out of 5
Advice and fast delivery all good
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A
Rating: 4 out of 5
Overall good. A lot of things that can confuse us at first glance, but it's well organized. The function of the different elements is not always obvious
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A
Rating: 5 out of 5
Good choice of equipment (in my case an alarm with temperature and power alert), fast delivery with pre-configured material, and very good responsiveness from the after-sales service when requesting information. Very positive experience.
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