Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2022
Okokok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2022
speed in everything
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/10/2022
OK but points to improve for it to be perfect.
Reliability of the equipment to be seen over time (some doubts).
Power of the indoor and outdoor sirens too weak.
Outdoor siren pressed against the support (wall) and therefore the sound is muffled.
Fragile mounting brackets
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Response from Ultra Secure (ultrasecuredirect.com)
Dear customer, Thank you for your feedback and constructive comments, which we will pass on to the manufacturer. Remaining at your service if necessary. Best regards, Christopher / securitemarche.fr
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2022
Impeccable service, good product, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2022
Everything is as expected and announced.
The product is completely satisfactory.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2022
Fast shipping and in accordance with the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2022
Good product that meets expectations with documentation in French.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2022
Delivery ok and product compliant.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2022
Nothing to say, installation very easy to carry out. Small autonomous and effective alarm!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2022
Material conforms to the description, installed easily for a month, everything is fine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2022
Order received quickly
Very good products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/10/2022
I am very satisfied with Securite Marche and its products
The advisors are responsive and attentive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2022
Efficient and fast customer service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2022
I am satisfied with the products. I was impressed that they reach up to 600 meters.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2023
Nothing to report, fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2022
Very fast and tracking of products, my initial order being older.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2022
No problem, delivery as expected, I recommend this site, very professional and attentive, best regards
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2022
Fast delivery, impeccable material and very efficient online service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2023
Ease of ordering, top customer service to optimize the order and take only what is necessary at the best price thanks to the packs
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2022
Very good
except that I don't see the spare parts for example ordering only a detector or receiver alone
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Response from Ultra Secure (ultrasecuredirect.com)
Hello, Thank you for your feedback. I will ask an advisor to call you back to guide you in purchasing additional accessories. Best regards, Christopher / securitemarche.fr
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2023
Nothing to say: very fast shipping, product conforms to the description and very good advice from the staff
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2022
Delivery on time for a product that I have appreciated for a few years.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2023
Serious site.
The advisor is perfect.
Received my products on time.
I highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2022
Very good contact with the salesperson who advised me very well to adapt my equipment order.
The cameras are in place and it works great.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2022
Nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2022
Highly recommended
Following a very effective and customer-friendly after-sales issue. Go for it, they are serious.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2022
Good ringtone and within reach on its keychain
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2022
Fast and reliable, I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2022
Order received quickly. Excellent service. Good product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2023
Products very well packaged.
They are of good quality and easy to install.
I am delighted with my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2022
Excellent
They are attentive to our needs and always available by phone
Congratulations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2023
Fast shipping, perfect packaging
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2022
Received relatively quickly. Equipment works perfectly. No false alarms.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2023
Impeccable customer service - impeccable advice - technician always available for advice - delivery without problems - I can only congratulate myself on the services and follow-up and availability.
Highly recommended
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/09/2022
Good: Well-designed site although a bit repetitive, fast delivery, effective product easy to install and use but a bit expensive and with a certain lack of autonomy!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2022
Order compliant, shipped quickly. The item is well packaged and installation is easy with a manual in French
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2022
Great service, very happy with this merchant, fast shipping and the alarm works very well. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2022
Everything is very well explained
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2022
All good. Alarm system as described. After-sales service was available for questions. I made a second order with them.
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