Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 905 published reviews
5 9 239 85% 4 1 343 12% 3 240 2% 2 37 0% 1 46 0%

Summary of reviews

Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.

Reviews 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2022
Order received on time.
Well advised for placing the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2022
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2022
Valuable advice and fast shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/10/2022
I am satisfied with my delivery. Very serious site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2022
I recommend this online store, the products are interesting, the prices attractive, the quality service and they deliver to the DOM-TOM.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/08/2022
As for the delivery times, it's very good. The material is of good quality but the use is not as good as I thought.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2022
Perfect overall
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2022
Impeccable service, great clarity of the site allowing a relevant choice of products, timely delivery, products perfectly in line with expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2022
Very good product and very effective
and plus fast delivery
very satisfied??
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2022
Interlocutors/technicians, sellers of very good quality, plus with a lot of friendliness and attentive. Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2022
Online purchase and delivery went smoothly. Reliable and effective material.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2022
Ok very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2022
Telephone interlocutors are top for customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2022
Very good, good advice and compliant delivery.
Quick installation.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/05/2022
Reactivity and availability for information are the two main points.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/01/2023
My order was processed very fast and I was soon able to use the replacement remote.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/12/2022
One of the best on-line companies that i have dealt with. I wasn't spending a lot of money but they provided technical support and guidance on products (several times) and have even offered to wire up and prepare some components before sending them out. Really pleasant to deal with. Although I haven't fitted the system yet it appear to be exactly as described and good value - thanks
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/01/2023
It was easy to order and free delivery you can not go wrong keep the good work thanks a lot
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/01/2023
Very good. Good easy to follow website, also clear regarding differences between various devices. My order was received quickly, well wrapped and clearly labelled. Will use again.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 26/12/2022
Very prompt delivery and good advice
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/12/2022
Helpful over the phone, went the extra mile to process my order quickly and get the product I needed. The Ultra-PIR unit works brilliantly and is great value for what it is.
Huge range of other security kit available too.
Highly recommended product and service received. Thanks. Vale Property Services
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Verified Buyer
Rating: 5 out of 5
following a purchase from 16/12/2022
Great company to deal with, very helpful. I missed a bit off my order but they sorted it immediately for me following a quick call to them.
Wide range of products, fast delivery too. Excellent first purchase experience. Recommended.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/12/2022
The ordering process online was easy and straightforward. The item arrived promptly and was exactly as ordered. I can't fault Ultrasecure based on this order.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 14/12/2022
Excellent job. Emailed one morning with enquiry received my order the following morning.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 12/12/2022
Well informed
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/12/2022
Order acknowledged immediately as delivery very fast.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/12/2022
Excellent service and great product
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/12/2022
Gateway beam breaker and cctv camera great pieces of kit. Think I'll add more as so impressed.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/12/2022
Process from ordering to delivery was seamless and fault free.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 03/12/2022
I have not yet installed the kit but it was delivered quickly. I was impressed that they took the time to attach the power supply and configure the kit as a system - good customer service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/11/2022
The company responded rapidly in sending out a new remote for my shed alarm and it now works as it should. Slightly disappointed that it's the third remote I've needed
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/11/2022
Perfect, great service, easy and quick to contact
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/11/2022
All the information provided was clear and accurate
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Verified Buyer
Rating: 5 out of 5
following a purchase from 14/11/2022
Good product with excellent technical support.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/11/2022
Great service and Great product
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/11/2022
Good delivery time great product
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/11/2022
The site was esy to navigate. Delivery prompt.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/11/2022
Excellent service and constant communication up to point of delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/11/2022
Very easy to deal with, if you have any questions about what you need the staff are always ready to help, even by the old fashioned way, by phone, speaking to a real person here in the UK. Fantastic!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 16/11/2022
Strongly recommend as very easy to install and pre-programmed by the seller, so I just had to plug it in and all the remotes/sensors worked
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