Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2021
Wise advice from the sales service and fast delivery within the announced deadlines.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2022
Delivered on the scheduled date and conforms to my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2022
Very good choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2022
Delivered quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2022
Very good material
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2022
Reactive, as always. Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2022
Total satisfaction; conforms to the order, deadline respected. Everything is OK
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
I particularly recommend this site. Quick and careful shipping, very good product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2022
Good after-sales service and timing, perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2022
very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2022
Very good product simple and effective.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2022
Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2022
Very happy with this order, the product corresponds perfectly to its description. The manual is clear. I had asked a question about another product and securitemarche took the time to call me back to give me detailed explanations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2022
Quick and fake cameras like real ones
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2022
Very good advice by phone, and listening to your customers, well done and thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2022
Very good, good advice following a phone call. Received well-packaged material on time. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2022
Product conforms. Works super well. Well done
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/11/2021
Good after-sales service, they helped me finalize the configuration of the alarm system. It's easier when you live on-site. After 5 months of use, my installation works wonderfully, except that sometimes my remote control has false contacts. Probably due to the battery moving inside its housing, just need to secure it with silicone.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/03/2022
Fitted a 3G Ultradial door alarm simple to set up excellent well made.
Very knowledgeable tech support
Would definitely recommend
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Verified Buyer
Rating: 5 out of 5
following a purchase from 29/03/2022
Helpful team and fit for purpose product. Have ordered more subsequently.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2022
No bad surprises:
- the very well-packaged products were delivered very quickly,
- the items completely conform to their description perfectly meet my expectations.
- the information service contacted by phone was able to respond kindly and professionally to my questions, which allowed me to choose with full knowledge. Thank you for all these qualities.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2021
Simple alarms to use and install; the customer service is responsive and competent - thank you for your work
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2022
Perfect service and follow-up
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2022
Very good after-sales service. People on the phone, attentive, patient especially when you are elderly, who provide good information and give their time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2022
Very good product and excellent service when requesting clarifications from customer service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/03/2022
Good material, delivery on time. Not 5 stars because I contacted customer service by email, but it remained unanswered
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2022
Great advice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2022
Excellent transaction: Clear site, presenting the items in detail. Excellent contact with customer service. Fast delivery for a satisfying product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2022
Very good, well-selected products, fast and compliant shipping, patient and very explicit staff.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/03/2022
Fast and careful delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2022
superb material of very good quality, careful packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2021
What more can I say... Securite Marche .fr, from the beginning of the order to delivery, is an absolutely remarkable site, including for me help in getting the system up and running! Thank you to the team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2021
very good advice and fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2021
top customer service. Knows their products well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2021
No problem very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2022
Ordered product that completely matches the description and intended use. Fast delivery and very good advice during a phone call to the company. I recommend this company.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2022
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2022
Very good customer service and competent technicians.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2022
A company with excellent advice and excellent quality equipment.
Do not hesitate to contact support who will provide you with all the necessary advice.
I am very happy with my purchases.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
good after-sales service
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