Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 905 published reviews
5 9 239 85% 4 1 343 12% 3 240 2% 2 37 0% 1 46 0%

Summary of reviews

Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.

Reviews 4 and 5 stars

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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/12/2021
Great product from a professional and helpful company.Always on hand to provide help and advice throughout their range of security and safety equipment.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 12/12/2021
I contacted the technical support team for some advice before deciding to purchase. They were very helpful and friendly with excellent product knowledge and advice. My order arrived really quickly, 100% satisfaction couldn't ask for any more.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 12/12/2021
Absolutely perfect and just what I wanted. Now feel more secure.
Will be ordering again in the future.
Many thanks
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/12/2021
EXCELLENT
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 04/12/2021
Excellent service again!
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 02/12/2021
Shed alarm arrived on time and complete (nothing obviously missing) Waiting to install
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 01/12/2021
Brilliant service and good products. If they prove reliable - and hopefully they will given the 2 year guarantee - I would increase that to excellent products.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 30/11/2021
Great item
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 29/11/2021
Products arrived very promptly and are exactly as described. Dummy cameras which look authentic at a great price.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 28/11/2021
Good company very friendly and helpful
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 26/11/2021
I am impressed with service and prices.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 26/11/2021
Excellent customer service and advice
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 28/11/2021
Just the right product supplied swiftly without hassle excellent service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 23/11/2021
Very quick to answer the phone for any questions, product shipped quickly
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 17/11/2021
Excellent service - quick and helpful advice on what kit was best for my needs - all Bluetooth kit sent paired, ready for me to use - very quick delivery.
Equipment seems good, though alarm remote control seems rather "light touch" and can accidentally "set" alarm with minimal pressure if in pocket - otherwise all very good.
I'd happily recommend and use Ultra Secure Direct again
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2021
Companies always listening, top customer service, and especially always with good advice, I recommend without hesitation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2021
Very good and good advice.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/11/2021
I have been really impressed with the service and advice and so far the product has been just what I wanted. The alarms were delivered already set up and synced together which made the install really easy.
Would recommend using this company and their products
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2021
Repaired in a minute! What could be better?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2021
very well designed and very effective protection system - advice on the different possible combinations presented clearly and precisely. Easy installation for optimal functioning. The different received elements have a very 'professional' look; Finally, it should be noted the speed of shipping and the availability of customer service. Site to recommend without hesitation. Bravo!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2021
I found the sought article without difficulty, bought it easily, received it quickly, and installed it without any issues...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2021
Very good, very serious, fast service, very good quality to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2021
The service and assistance are perfect, nothing to change
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/06/2021
Good contacts, responsive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2021
Convenient, this good contact by phone, always a response and even a certain patience. We appreciate it. Thank you, team. Good marketing of your products at reasonable prices. See you later.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2021
very good contacts, and exchanges by email always perfect, company to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2021
Never a problem and a customer for many years
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Verified Buyer
Rating: 5 out of 5
following a purchase from 21/11/2021
Very speedy delivery. Well packed. Not actually tried the alert entry system yet though.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/05/2021
Good product, responsive customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2021
Delivery time is top
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2021
Ordered product that corresponds exactly to the description and intended use. Timely delivery and especially very good advice during a phone call to the company. I recommend this company
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2021
Product meets my expectations, received on time. No issues
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2021
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2021
A very serious company, competent and attentive people who offer quality products. All the ingredients are gathered to satisfy customers. I RECOMMEND.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/06/2021
Very good welcome and advice, impeccable shipping, starting up with surprises but we manage...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2021
Very good telephone reception
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2021
Very good site. The after-sales service in case of need is very responsive and professional.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2021
competent, attentive, good advice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2021
Excellent service, very pleasant advisors and quality products. Delighted with my purchase.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2021
Good but it would be better if they were equipped with a flash.
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