Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 905 published reviews
5 9 239 85% 4 1 343 12% 3 240 2% 2 37 0% 1 46 0%

Summary of reviews

Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.

Reviews 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2021
excellent welcome
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2021
nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2021
product, service, speed top-notch, it’s really serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2021
very good advice - good delivery - good functioning of the material
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Verified Buyer
Rating: 5 out of 5
following a purchase from 14/11/2021
Great product and excellent service. I initially had a problem with the battery backplate which UltraDirect sorted for me extremely quickly. Recommended
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2021
Valuable products, excellent pre and post-sales service. A company to recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/06/2021
Professional and quick
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2021
very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2021
Product meets expectations.
Delivery nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2021
Very good advice over the phone
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2021
Everything is satisfactory....except the premises!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/05/2021
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2021
responsiveness and informed advice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2021
Good quality products and reliable as well as the relationship with the team!
I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2021
Available and very good advice. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2021
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2021
Good advice and easily and effectively answer our questions with good products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2021
Easy navigation, fast delivery, everything is fine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2021
Good listening and responsiveness for deliveries
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2021
Good welcome. Well informed. Friendly people
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2021
Very professional, efficient and attentive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2021
Good device
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2021
Serious commercial service, and very satisfactory products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2021
Works very well. No issues
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2021
Completely satisfied with my last purchase. I highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2021
Perfect!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/04/2021
I was able to exchange with customer service before proceeding with the purchase of my detector. The explanations were clear and helped me make my choice.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/11/2021
Great item works perfect easy to set up
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/11/2021
I bought a four camera home cctv system and installed it myself. Once up and running I had a couple of queries about icons on the screen and remote access to recordings using my iPhone. Pete responded immediately with simple answers and it took just a few minutes to implement these. I rate the equipment and after sales help to be perfect for the diy home installer.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2021
Very good, impeccable service, careful and attentive. I recommend!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/11/2021
very happy with the service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2021
Excellent service and advice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2021
Very competent staff who offered me a solution adapted to my situation (garage in the basement without electricity)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2021
I am very satisfied with my purchase and the person who advised me.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/11/2021
The items purchased previously we have found excellent buys and all at very competitive prices. Also having had one item break being a plastic bolt which held a camera this was replaced immediately at no extra cost being very good after sales service. Many thanks. A good company to deal with.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2021
Compliant with the order. Very good product easy to use. Very fast delivery. No issues
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2021
What I have been looking for a long time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2021
Excellent reliable and solid material, delivery without problems!!
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