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Rating: 5 out of 5
Great
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Customer reviews of Ultra Secure (ultrasecuredirect.com)
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
Summary of reviews
Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
Reviews 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Nothing to say ????
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A
Rating: 5 out of 5
Serious site
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A
Rating: 5 out of 5
The after-sales service is remarkable.
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V
Rating: 5 out of 5
Great experience.... product works as specified (at least, so far).... support was excellent when I needed a bit of help.
A
Rating: 5 out of 5
Top product, fast delivery
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V
Rating: 5 out of 5
The alarm is just what I wanted for my garage, delivery was on time and prompt.The company are easy to contact and deal with
A
Rating: 4 out of 5
Everything was perfect. The people on the phone are attentive and super nice. The only downside is not being able to use the second remote control that I bought. Otherwise, I would have given 5 stars. Fast delivery, in short, I recommend this store to everyone.
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A
Rating: 5 out of 5
Top customer service.
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A
Rating: 5 out of 5
Clear site, reasonable prices, impeccable delivery and tracking. Technical services are attentive and provide good advice. Site to recommend.
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A
Rating: 5 out of 5
No problem, everything is okay
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A
Rating: 5 out of 5
Very good materials, perfect customer service
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V
Rating: 5 out of 5
Great service and speedy delivery.
V
Rating: 5 out of 5
Came next day , no problems at all
V
Rating: 4 out of 5
Easy site to navigate, order received within two days of order. Had to phone for a missing SD card from the order and this was received the next day.
V
Rating: 5 out of 5
Very quick delivery. Very pleased with the products.
V
Rating: 5 out of 5
Very helpful technical support
V
Rating: 5 out of 5
Quick reliable and cost effective.
V
Rating: 5 out of 5
no problems, good service
V
Rating: 5 out of 5
Excellent service and prompt delivery.
V
Rating: 5 out of 5
Super efficient delivery, very pleased.
V
Rating: 5 out of 5
Description of my purchase was clear and accurate. Ordering procedure was easy. The item arrived promptly, and it was exactly what I wanted. Can't fault this company.
V
Rating: 5 out of 5
GSM silent alarm , from ordering item to delivery then set up to secure my out building probably 48 hrs , say no more , swift service ??????????
V
Rating: 4 out of 5
Very fair prices, super quick delivery and all items as described but packaging contained a lot of non-recylcable polystyrene chips, so only 4 stars, not 5.
Response from Ultra Secure (ultrasecuredirect.com)
Dear Ashley
Thank you for the review and comment, we were using recycled internal packaging up to a few months ago, but our supplier like many others has (and is) experiencing terrible supply chain problems. We will for sure revert back to recycled packaging as soon as it is possible.
Best Regards
Mark
Thank you for the review and comment, we were using recycled internal packaging up to a few months ago, but our supplier like many others has (and is) experiencing terrible supply chain problems. We will for sure revert back to recycled packaging as soon as it is possible.
Best Regards
Mark
V
Rating: 5 out of 5
excellent
V
Rating: 5 out of 5
Excellent product heavy duty as stated fitting instructions provided. I had a technical question which was answered by a simple phone call to the support. Again an excellent service. I requested delivery after a certain date and this was done.. Good value for money
Response from Ultra Secure (ultrasecuredirect.com)
Thank you for taking the time out to do the review, much appreciated
Regards
Mark
Regards
Mark
V
Rating: 5 out of 5
Great product. Great service. Will use again
V
Rating: 5 out of 5
Site navigation and ordering was simple, quick and easy. Delivery was good.
V
Rating: 5 out of 5
Excellent service as with previous orders. Arrived sooner than expected.
Have bought several loop parking barriers from them over the years. Good quality products.
Have bought several loop parking barriers from them over the years. Good quality products.
V
Rating: 5 out of 5
all were 100%
V
Rating: 5 out of 5
Good product and good technical telephone support. Fast free delivery.
V
Rating: 5 out of 5
Prompt shipping. Great product.
V
Rating: 4 out of 5
Very good but we have not fitted it yet as we have only just moved in
V
Rating: 5 out of 5
Very easy. No problems at all.
V
Rating: 4 out of 5
Good value, looks good, a bit more flexible would have been better
V
Rating: 5 out of 5
Good easy to navigate website, strong range with competitive pricing. Great delivery service - received within two days of ordering
V
Rating: 4 out of 5
The site was very clear to use, I spoke to a staff member and they were most helpful.
V
Rating: 5 out of 5
Excellent customer service. I wasn't sure what I needed, after a few helpful email I got the right one. It's fitted and looks great. Very easy to use too.
Thanks
Thanks
V
Rating: 5 out of 5
Ordered one day arrived next day 9.30 can't get better service than that will use them again
Response from Ultra Secure (ultrasecuredirect.com)
Thank you for taking the time to do the review David, most appreciated
Regards
Mark
Regards
Mark
V
Rating: 5 out of 5
Quick delivery easy purchase from website . Not fitted yet but product used before and was perfect for eas of use