Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2020
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2020
Super service from A to Z
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2020
Super!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2020
Very good after-sales service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2020
well received my order
happy with my purchase
works very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2020
Great material, works despite obstacles, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2020
Good customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2020
Availability, efficiency, and friendliness are essential with this supplier. Well done????
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2020
Delivery as per order, good quality product meeting my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2020
Everything is perfect, the material, the kindness, the information, the eventual follow-up (that was my case), the return of a material I had chosen poorly and its refund, highly recommended we finally have a wireless 'doorbell' with intercom that works despite the distance and trees, well done!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2020
Fast and compliant delivery. Perfect customer service for assistance with setup. Recommended, attentive and available.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2020
Good seller. Very responsive to information requests.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/08/2020
Image of a safe on the box. Not very discreet.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2020
Hello, Third order on the UltraSecure site and always a perfect order/delivery process. The customer service is perfect and responsive, the relationship pleasant as well as the professionalism of the technicians, which are criteria and indicators of trust. I can only recommend the site for all its services and products. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2020
Impeccable service both technically and commercially. Attentive, available, and knowledgeable....I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2020
Reliable site, the explanations and advice on the items are clear and complete, quick receipt of the package and in good condition. Very satisfied with the camera we purchased.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2020
Very professional and followed up by the staff, I recommend.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/01/2021
good product delivered fast and pre-configured. Could not ask former.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/01/2021
good product,well packed and delivered on time. It is the second purchase and it will not be the last. Thanks.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/01/2021
Good fast service and delivery.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/01/2021
Excellent company to deal with. Next day delivery. Unfortunately post ordered was not suitable for my drive, spoke to Stewart who told me to return it, and quickly authorised a full refund. Ordered a different post, which again was sent on next day delivery.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/01/2021
The ultra pir was easy to set up and install...great piece of mind ..thanks
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 04/01/2021
Super fast delivery - above and beyond expectation. Great product too.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/12/2020
Very good item with fast delivery.
Thank you.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/01/2021
does exactly what it says it will do. I bought BT alarms. They are easy to set up and easy to fit. When I couldn't find the extras I needed on the website I sent and email and got a response within hours pointing me at exactly what I needed. I purchased it and it arrived within 2 days. Excellent. Cant fault
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/12/2020
yjhthyjr
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/12/2020
Next day delivery between Xmas & new year, v good, cheers
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 30/12/2020
I needed a GSM alarm for my boat. Lots to choose from on the site and good value. I bought a two PIR system. Nice that I can set the GSM PIR to silent and the other sounds the alarm. Good distraction whilst the numbers are getting dialed. Set up easy... Even activating the SIM. One false alarm at 2am... But I've relocated the PIR and no problems since. Amazing value, clear set up, seems to work well. Very happy with these guys.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 27/12/2020
Equipment as described and delivered quickly, exactly what one should expect.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/12/2020
Was pleased with the prompt delivery of the alarm and was satisfied that the alarm was as loud as you would want it to be.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/12/2020
Would recommend to all my friends.
Excellent after sales service.Have gone the extra mile for me. Brilliant service.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/12/2020
First class
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/12/2020
Following a breakin at our premises and the attempted theft of a Caravan from our storage facility we made contact with Ultrasecure direct at visited them . Their advice regarding enhancing our site security by installing a Wifi Camera and Flood light combination was excellent . We made a second purchase of the same unit and have just purchased a third unit . We have been extremley pleased with all aspects of the service from the company and the performance of the equipment . More than happy to give a Five Star rating and would highly recomend the company . .
**** ****** ******** ** *************** **** ****** *****
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/12/2020
easy to find, easy to order, easy to install and it works. Thank you!!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 16/12/2020
Excellent service, assistance and advice on the phone and delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 21/12/2020
Efficient and fast service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/12/2020
Bought a shed alarm after a few local thefts. It was simple to install and is ear piercingly loud. Just the job.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/12/2020
Very good product, very quick delivery.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/12/2020
Absolutely brilliant when I phoned to make my order. Couldn't be more helpful. When item arrived it was fully paired, and I just had to plug it in. Can't speak highly enough of your customer care, pricing, and delivery
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/12/2020
Very helpful company, great service
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