Customer reviews of Ultra Secure (ultrasecuredirect.com)

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Verified Buyer

Rating: 4 out of 5

Published on 11/01/2019 à 17h47 following a purchase from 19/12/2018

Good website, excellent customer service

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/01/2019 à 16h47 following a purchase from 04/12/2018

It's very good

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/01/2019 à 16h03 following a purchase from 10/12/2018

Available quickly by phone, provides information, opinions, and explanations. Serious to know.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/01/2019 à 15h59 following a purchase from 26/12/2018

Speed and compliance of the shipment and the product

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Acheteur Vérifié

Rating: 4 out of 5

Published on 06/12/2018 à 15h35 following a purchase from 14/11/2018

good fast, good contact person

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/11/2018 à 11h18 following a purchase from 16/11/2018

No issues

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/11/2018 à 10h01 following a purchase from 17/11/2018

Efficient, professional

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/11/2018 à 09h58 following a purchase from 10/11/2018

Package received quickly, good product.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 18/11/2018 à 16h39 following a purchase from 08/11/2018

fast

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V

Verified Buyer

Rating: 4 out of 5

Published on 15/11/2018 à 18h32 following a purchase from 06/11/2018

Good

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/11/2018 à 03h46 following a purchase from 29/10/2018

I only give 4 for now, product received but not tested.
Otherwise incredibly surprised to have so much information on the product sheet. I highly recommend your site.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 09/11/2018 à 21h33 following a purchase from 30/10/2018

Very satisfied with the order, all that remains is to install it.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 09/11/2018 à 18h51 following a purchase from 29/10/2018

fast shipping, dates respected, missing how to connect to an existing wired network.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 09/11/2018 à 17h59 following a purchase from 28/10/2018

Site review: Service "orders" responsive, well-protected packaging and fast shipping. The web pages explaining the product are detailed and provide constructive information for making (or not) your purchase. Having ordered before from this site, I confirm my previous opinion.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 09/11/2018 à 17h02 following a purchase from 29/10/2018

The doorbell works very well despite the two stone walls and the distance of 40 meters. I don't give 5 stars because at this price we expect a doorbell that sounds more pleasant, this one is just not good at all.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 09/11/2018 à 14h14 following a purchase from 29/10/2018

Good site

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Acheteur Vérifié

Rating: 4 out of 5

Published on 09/11/2018 à 13h09 following a purchase from 02/11/2018

I found the right product I was looking for to protect the garage.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 09/11/2018 à 13h05 following a purchase from 30/10/2018

Correct

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V

Verified Buyer

Rating: 4 out of 5

Published on 07/11/2018 à 15h19 following a purchase from 30/10/2018

Very helpful

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 28/10/2018 à 08h00 following a purchase from 17/10/2018

Serious and recommendable

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/10/2018 à 13h15 following a purchase from 14/10/2018

The product is correct
The power cord is too short
The data in half of the manual does not correspond to the data
From the CD. You have to search for it yourself
So very difficult to install

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Response from Ultra Secure (ultrasecuredirect.com) Published on 26/10/2018

Hello,

Sorry for these inconveniences. The manuals are sometimes not up to date, but know that our workshop is precisely at your disposal to help you during the installation, do not hesitate.

Best regards,
Christopher
Sécurité Marché / Ultra Secure France

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 26/10/2018 à 09h01 following a purchase from 27/09/2018

Very good quality product

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/10/2018 à 08h44 following a purchase from 04/10/2018

Good after-sales service, some screws are however difficult to put on.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/10/2018 à 08h11 following a purchase from 09/10/2018

As expected

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/10/2018 à 07h56 following a purchase from 29/09/2018

Operational hotline and quick to reach.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 25/10/2018 à 22h52 following a purchase from 10/10/2018

The indoor siren does not work beyond 5 meters while I was told 80 meters, I got fooled

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Response from Ultra Secure (ultrasecuredirect.com) Published on 26/10/2018

Hello,

Sorry for this inconvenience, this operation is absolutely not normal.
I will ask our workshop to call you to discuss the details and possible solutions with you. In any case, please know that the product is obviously guaranteed and will be replaced if defective.

Best regards,
Christopher
Security Market / Ultra Secure France

V

Verified Buyer

Rating: 4 out of 5

Published on 24/10/2018 à 19h42 following a purchase from 15/10/2018

Very good service

V

Verified Buyer

Rating: 4 out of 5

Published on 19/10/2018 à 15h40 following a purchase from 10/10/2018

Good and easy to use

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 15/10/2018 à 10h13 following a purchase from 28/09/2018

I am currently in the trial period, I think my choice of GMS alarm with phone alert transmitted by SMS suits me perfectly!! Long-term use will hopefully confirm good security. Simple and fast system!!!

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/10/2018 à 19h09 following a purchase from 14/09/2018

Very good contact from everyone. Well done

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/10/2018 à 10h18 following a purchase from 12/09/2018

The site is completely reliable. However, the product is not as effective as promised in the description

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Response from Ultra Secure (ultrasecuredirect.com) Published on 10/10/2018

Hello,

Sorry for that.
Do not hesitate to contact our services so that we can guide you and improve your installation, we are used to analyzing different customer situations and have an excellent customer service. Our number: 09 72 30 88 88 (non-premium).
If necessary, we can completely exchange the material for a range more suited to your needs, our catalog is quite extensive.

Best regards,
Christopher
Security Market / Ultra Secure France

V

Verified Buyer

Rating: 4 out of 5

Published on 09/10/2018 à 15h00 following a purchase from 28/09/2018

Alarm and extra fob delivered as described. Works well. Prompt service.

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 09/10/2018 à 09h02 following a purchase from 09/09/2018

correct

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Acheteur Vérifié

Rating: 4 out of 5

Published on 05/10/2018 à 16h19 following a purchase from 13/09/2018

to recommend

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Acheteur Vérifié

Rating: 4 out of 5

Published on 05/10/2018 à 13h22 following a purchase from 08/09/2018

Quality material in accordance with the description.
No operational issues
If I only gave 4 stars, it's because I find the siren a bit lacking in power.

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Response from Ultra Secure (ultrasecuredirect.com) Published on 10/10/2018

Hello,

Thank you for your message and feedback.
Indeed, sound is always a bit subjective, depending on the customer; sometimes it's too loud, sometimes too quiet. In any case, I can confirm that, in this range, you can add a slave siren (or several) as needed. It's not so much the power of the siren that matters, but rather the direction. You will see a significant improvement.

I remain at your disposal if necessary.

Best regards,
Christopher
Security Market / Ultra Secure France

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/09/2018 à 06h37 following a purchase from 28/08/2018

GOOD ADVICE FOLLOWING CALL

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V

Verified Buyer

Rating: 4 out of 5

Published on 18/09/2018 à 18h43 following a purchase from 06/09/2018

Product as described but instruction leaflet a little difficult to follow as some details in wrong order to be of help

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 14/09/2018 à 18h01 following a purchase from 30/08/2018

Nothing to report. Package received quickly and compliant

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Acheteur Vérifié

Rating: 4 out of 5

Published on 14/09/2018 à 17h58 following a purchase from 05/09/2018

Fast delivery, well-packaged product... Good information on the status of the order... Keep it up......

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Acheteur Vérifié

Rating: 4 out of 5

Published on 14/09/2018 à 17h45 following a purchase from 25/08/2018

Good

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